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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,594)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

ScreenWashKing.com

Mar 11, 2025  on Shopify

Swift and attentive support received via the live chat option. Even sent a loom to show the remedy I needed. Great work.

crazEsharp

Mar 10, 2025  on Shopify

Sean did an outstanding job fixing my issue, he went above and beyond. He was very professional and patient with me, Glad i went with Appstle.

NICK MIRABELLA

Mar 10, 2025  on Shopify

I have been trying to find a solid subscription app for a while now .. This by far my favorite! Sean in CS is amazing and helpfull! Don't shop around just install it now you will be very happy.

Betty's Divine + Divine Trash Vintage

Mar 10, 2025  on Shopify

I'm not a computer whiz, but this app is very user friendly and the help chat option has been so crucial to using and understanding things over my head. Great experience all around!

BLS Remote

Mar 09, 2025  on Shopify

Super customizable without being overly cumbersome to configure. Fairly intuitive interface. PHENOMENAL virtual support.

KokuaVida

Mar 09, 2025  on Shopify

There was an issue with theme integration, but they helped me within 5 minutes on a Sunday, and we resolved it just as quickly! Excellent customer service—fast and efficient support. Thank you!

Hizia

Mar 08, 2025  on Shopify

I really enjoy using this app. It has all the features I need and more. The customer service is also top notch. They dealt with the issues i had and also helped me with some customizations too. Great all around. I really recommend this app.

Us Candle Company

Mar 08, 2025  on Shopify

The entire team at Appstle has been nothing short of awesome. I highly recommend the app. The app itself is great but the customer support should be the envy of the industry.

Padre Fuel

Mar 07, 2025  on Shopify

I recently installed The Appstle app on my Shopify store, and I couldn’t be more impressed—not just with the app itself but also with the outstanding customer support. I had several questions during setup, and Brooks, the Merchant Success Engineer, went above and beyond to assist me. He was incredibly knowledgeable, patient, and provided clear, detailed answers to all my concerns. Thanks to his help, I was able to get everything up and running smoothly.

Project Home DIY

Mar 06, 2025  on Shopify

I used Recharge for 5 years prior to this. This platform is amazing. I did not migrate any previous subscribers but I did start a new subscription using it. I cant even tell you how many times Id ask Recharge for a fix for something and they would tell me I need to hire a developer. This app has been set up in 1 day!

Tweeter Feeder

Mar 06, 2025  on Shopify

The team has been incredible acommodating, friendly and easy to work with. They always go above and beyond without any hesitation, we can't wait to grow with Appstle. Thank you for creating such a great app, and having the most skilled engineers!

Librairie Théâtrale

Mar 06, 2025  on Shopify

Une application très complète pour la gestion d'abonnement à un prix défiant toute concurrence ! J'ai migré de Recharge et je ne regrette absolument pas : Appstle est beaucoup plus intuitif et bien moins cher.

Chick&Go

Mar 05, 2025  on Shopify

Great app with lots of handy features to give the customer a lot of customization options with their bundles and subscriptions. But one crucial thing that an app needs is: a great customer service. But luckily, you don't have to worry about that one neither. Because they are very responsive, and quickly resolves any issue i've had so far. Can't recommend this app more if you're looking to give customers (almost) full freedom of their bundle/subscription creations.

Prime Peptides™

Mar 05, 2025  on Shopify

This app is terrible. I'm on the highest tier plan and they stopped sending emails to my clients. They said they have new servers and I have to set up my own emails. I set up all the integrations with Mailchimp and now nobody will help me. I message them everyday. It seems they don't have procedures for this new set up. Now when my customers sign up or it comes time for them to renew they don't know they are getting an order until they are charged. Obviously this creates lots of cancelations and customer service requests. Don't use Appstle, try Seal Subscriptions, I'm going to attempt to switch soon but it will be a lot of work now. Don't make the mistake I did.

The On1y

Mar 05, 2025  on Shopify

Definitely recommend using this app for any kind of subscription. Their support team work around the clock and always respond within minutes. Their fast and in depth responses & direction have saved me so much time and money

Skwalwen Botanicals

Mar 05, 2025  on Shopify

Amazing, helpful and FAST customer service. I couldnt ask for a better service form a small tech app. Thank you!

Silver Mirror Skincare

Mar 05, 2025  on Shopify

Customer service via chat is quick and helpful, impressed with the speed of their responses and level of service.

Chicago Game & Gourmet

Mar 04, 2025  on Shopify

So far, Appstle has been an fantastic feature to work with on Shopify. I have to give a huge shout out to their amazing team! They're so responsive, quick, and are able to change everything on the back-end themselves in minutes, so working with them has been great and very easy.

Bujo Sandbox

Mar 04, 2025  on Shopify

I am still testing but so far I am AMAZED with the features for cost ROI. Also I needed help with some advanced use cases and the support team answered in 2 minutes and then absolutely helped me set up plans specific to my needs. Shout out to Sebastian for the incredible service.

Go Raw Pet Food

Mar 04, 2025  on Shopify

Magnus helped me migrate all of my customers from my old subscriptions app Yotpo step by step over to Appstle. He was patient and knowledgeable walking me through the entire process. From handling and inputing my huge spreadsheet of customers, to my free shipping settings, to the automated emails and the customer portal settings, he gave precise and correct direction for a surprisingly stress free transition. Wow, I am thankful for his help. I am excited about the reliability of this platform for my shopify site and the ease it will provide my customers. Thank you Appstle

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