Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,182)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Dr. Brenner Labs

Jan 06, 2025  on Shopify

Just started using this. Tested the functionality everything works well. Customer support was fast and efficient.

jasmithdesigns

Jan 06, 2025  on Shopify

I am a one woman team for my business but got this app up and going fairly easy. However, I did run into a problem with my theme and defaults and needed help. I was quickly able to get personal assistance from a live representative. I worked with Sean. He had my issues resolved in minutes!! He was able to get into my backend theme and fix some things I didn't know how to. He even sent a video response which helped a lot. I even got picky and wanted font colors changed and he did it no problem. HIGHLY RECOMMEND. I can't wait to see this go live!!

Jellyfish Art

Jan 05, 2025  on Shopify

Brooks helped me fix my subscription button to make it more interactive. Love this app, it's very user friendly and the support is very friendly and the wait time is less than 2 mins. Highly recommended!

Fork Farms

Jan 05, 2025  on Shopify

Has to be the most flexible and versatile subscription app on the Shopify App Store. Also their support goes above and beyond. Brooks on their support team answered all of my questions promptly and even helped us customize the app so it completely matched our brand guide.

Nutrova

Jan 04, 2025  on Shopify

Fantastic service, excellent product and even better support. Chat support is available through the clock and very quick to help.

Kheyleve

Jan 04, 2025  on Shopify

I appreciate the prompt help I had today using Appstle. Had me taken care of and on my way in minutes.

The Doormat Company

Jan 03, 2025  on Shopify

I have worked with both Kylie and Sean. Both have answered all of my questions and have continued to assist me through the integration process! Amazing customer service!

Wigglewow

Jan 02, 2025  on Shopify

The customer service is first class and the subscription is perfect for our needs. I'm so glad I made the change!!!

Naseerah's Bake Shop

Jan 01, 2025  on Shopify

I called needing help with loading the widget onto my product page. The representative I spoke with quickly accessed and fixed the problem and then offered to design the widget to match my website.

hgdesigns19

Jan 01, 2025  on Shopify

Don't hesitate at all, get it! We were using a different app for 5 years and forced to find another after a bunch of changes. THIS HAS BEEN THE BEST CHANGE. They are so nice, have basically everything you could possibly need and it's so easy to use! Bonus is that price point :)

Simple Joys 53

Jan 01, 2025  on Shopify

I've only been running this app about 2 weeks. When I tried to launch my new theme with the subscription product I ran into problems. I tried everything I could to resolve it myself. After hours trying to fix the error, I reached out to the Appstle team. They were magnificent! Sean and Brooks were patient in explaining what I needed, and were able to help me fix the issue related to my Trade theme adoption. Not to mention speedy in their responses. I would definitely reach out again! I can't thank the team enough.

welzcare

Jan 01, 2025  on Shopify

We have had a problem after a relaunch of our website. The support was super friendly and fixed everything within 15-20 minutes. A clear recommendation.

Babinebox

Jan 01, 2025  on Shopify

Très bonne application ! L'équipe est aussi très réactive pour répondre aux questions et nous aident

The Sample Stop

Dec 31, 2024  on Shopify

Just started using the app so I don't have any experience with it yet. But the support was very helpful! So 5 stars for that!

ShopRaby

Dec 30, 2024  on Shopify

Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.

Station South Collective

Dec 30, 2024  on Shopify

Fast customer service in response to 'how to' make some things work with in the app. The app works really well for our brand.

Rosetta Organics

Dec 29, 2024  on Shopify

Thank you for your prompt and helpful assistance in locating the Customer Tagging feature in Appstle Subscriptions. Your guidance made it easy for me to set up automatic tagging for my membership model, which is crucial for my store’s workflow.

entocento

Dec 29, 2024  on Shopify

I had an issue (my fault), Sean was extremely quick to reply (less the 1 minute) and resolve it! I would absolutely recommend this app to anyone whose business relies on Subscriptions! Absolutely Great!

DAMIANTHEFATASS

Dec 28, 2024  on Shopify

The team at Appstle was very kind in helping us create the best options for our program. They took us step by step to ensure our complicated plan was made simple. Thank you for the help!

Lucky Pet Supplies

Dec 27, 2024  on Shopify

Jackson helped me with everything I needed. All was easy to implement. And then he customized my widget for me. Truly valuable service. Thank you!!

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