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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Deserve NO Stress

Feb 28, 2025  on Shopify

I was honestly impressed by the quick support team. I was having some issues with the widget being affected by another app I had installed and they were able to fix it quickly even though I contacted them late at night.

Panera Coffee

Feb 28, 2025  on Shopify

Sebastian was extremely helpful and even shared a video to guide to answer my question. He was very nice. Thank you!

WellBean

Feb 28, 2025  on Shopify

Appstle has good customer service, but there the goodness ends. There are so many problems, and now all of a sudden, appstle has quit sending emails to our subscribers, leaving us in a giant lurch. They didn't give us any warning about this. :-(

MycoDog

Feb 27, 2025  on Shopify

I have never had a simple help chat actually provide such excellent care and customer support. I wasn't sent any self troubleshooting or frustrating help articles, I was actually given help and support from a team of experts. I will be recommending this team to anyone I'm given a chance to.

Butterflies Eyecare

Feb 25, 2025  on Shopify

THe subsciption app is workign well and we already have mnay peopel signup up. Support is responsive too.

Billi Coffee

Feb 24, 2025  on Shopify

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Brooks from Appstle, and I couldn’t be more impressed! Brooks helped me add a subscriptions widget to my website with utmost class, professionalism, and efficiency. Her attention to detail and proactive communication made the entire process seamless. The end result not only enhances my website’s functionality but also elevates the overall user experience. I’m definitely looking forward to future collaborations with Appstle, highly recommended!

HappyDAYA

Feb 23, 2025  on Shopify

I need to migrate subscribers from another platform to Shopify, and the Appstle team has been amazing! They’ve been so patient, provided clear instructions, and really went above and beyond to help. I’m super impressed with their service, so glad I chose them!

OceaClean

Feb 23, 2025  on Shopify

The customer service has been great, seamless migration of our subscribers, Jackson made sure everything was set up and functioning perfectly.

Wolf Moon

Feb 23, 2025  on Shopify

Great support, had an issue and it was fixed within minutes of sending a chat. Jackson in particular was quick to diagnose and resolve the error. Thank you!

MOXIE MODA

Feb 21, 2025  on Shopify

So far so good - just getting things up and running but their customer support is 5-star. The representative that I chatted with (Brooks) took the time to learn my company's vision and helped me to understand how to make it possible. Greatly appreciated and I look forward to using Appstle further!

Kiva Confections

Feb 21, 2025  on Shopify

Great app and team! Very responsive to questions. The bundle feature in this app was a little limited but they also offer a free bundle app that met all our needs and seamlessly combined with the subscription features. Onboarding was quick and we've already got a good number of subscribers in the first week since launch.

Brown's Natural Pet Store

Feb 20, 2025  on Shopify

Henry helped me with my upgrade and was super helpful, efficient and friendly. I have used the chat function twice now and always had excellent service.

East End Flower Market

Feb 20, 2025  on Shopify

The team at Appstle are incredibly helpful, and it is quick and easy to get in touch with them. They have resolved any issues we have had immediately and are easy to work with. We have moved our subscription service over from another app, and Appstle is much more user friendly, both for us and our customers. It is considerably more affordable than other subscription apps, and definitely great value. Would definitely recommend.

Snuggles

Feb 20, 2025  on Shopify

I am very happy with the app. I wanted to adjust some small things and the support team always responded to me in less than a minute and was able to fulfill all my requirements. I am very grateful to have come across the app:)

Touch of OShea Natural Skincare

Feb 19, 2025  on Shopify

I am new to Appstle and worked with Jackson on my migration from my existing subscription provider. The assistance was top tier! I had lots of questions, he was very patient and thorough with his assistance. Many many thanks, looking forward to working with this application.

The Midnight Bookshelf

Feb 19, 2025  on Shopify

Appstle has been a great app addition to our store. We've been using it for a few years now and only had our first hiccup today which was resolved within moments when I contacted support chat. Fantastic customer support.

ClearTub

Feb 19, 2025  on Shopify

Appstle Subscriptions offers a fantastic set of features that make it both functional and easy to use. The customer service team goes above and beyond to ensure a smooth experience, responding promptly and professionally to any inquiries. A special shout-out to Max, who has been incredibly helpful in addressing our specific requests with efficiency and care. His dedication and expertise have truly made a difference in our experience. Highly recommended!

Lit Love Ltd.

Feb 19, 2025  on Shopify

The support team at Appstle is TOP NOTCH. They are super helpful and quick with response. Also, the platform has so many features and such competitive pricing. Don't bother doing research, I've done it for you and this is the best one out there right now!

Fresh Chef Frozen Meals

Feb 18, 2025  on Shopify

I hate doing reviews. BUT, these guys are simply legends. And it hasn't been a flash in the pan - they've been awesome from our initial sceptical testing (lasting 12 months) through to implementation and more importantly, ongoing customer service to help us continue building our product and growing our business (we've gone from $1m to $2m in sales with Appstle onboard... and ZERO hiccups from Appstle over our 18 month relationship). If your thinking of migrating, keep in mind that they will give you the food but may not spoon-feed it into your mouth... so stay on top of that process to ensure it meets your needs. Best move ever.. -Kerry from Fresh Chef Frozen Meals.

Jasper's Coffee

Feb 17, 2025  on Shopify

Excellent customer service. I have reached out a handful of times when encountering difficulties managing subscriptions. The team have always answered promptly and assisted in implementing required changes. The app offers customization the suits our customers needs. Would reccommend.

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