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Customer reviews: Appstle℠ Subscriptions App

Develop by Shopify

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,408)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Heatwave Books

Sep 25, 2025  on Shopify

Always a great experience with their customer service. The app has been perfect for our subscription needs and anytime we need help, they answer quickly and even give fantastic suggestions for a better customer experience.

Superstate.eu

Sep 25, 2025  on Shopify

Appstle has been a game-changer for our subscription business on Shopify. The app is packed with powerful features that make managing recurring orders seamless—whether it’s enabling custom subscription plans or customer self-management. But what truly sets Appstle apart is their customer support. Every time we’ve had a question or needed help configuring something, their team has responded quickly, professionally, and with genuine care. It’s rare to find a support team this responsive and knowledgeable.

Rebel & Ashby

Sep 25, 2025  on Shopify

Customer service was super helpful. Fast, knowledgeable and friendly. Couldn't be happier with the service provided

Pick Supply, LLC

Sep 25, 2025  on Shopify

The support team is wonderful. Very helpful and eager to help. They go beyond the initial questions and make sure everything is working for your store! I recommend!!

One Kind Leaf

Sep 24, 2025  on Shopify

Such beautiful app with such rich functionality and world-class support. We are so grateful for the dedicated team at Appstle and excited to grow our brand together with their trusted partnership! Warm Aloha from Hawaii, One Kind Leaf.

Colorado Aromatics

Sep 24, 2025  on Shopify

The help is great. They created a video to guide me through my question and fix what I was trying to do.

My Matcha Co.

Sep 24, 2025  on Shopify

Aiden was incredibly helpful in assisting with my request. He responded promptly to all my questions and provided clear, detailed feedback that was easy to follow, allowing me to quickly solve the problem I was facing. I wouldn’t hesitate to use the help chat on this app again, I highly recommend!

Under The Cherry Tree

Sep 23, 2025  on Shopify

App is easy to set up and use. Chat support puts you straight though to a real person who can provide helpful and very quick support.

Felis Lux

Sep 23, 2025  on Shopify

I spent some time getting a subscription box set up and thought I had everything figured out, but had one specific question I needed to ask Appstle support for help with. Not only did they quickly answer my question, Brooks suggested several other improvements and then implemented them for me! Very pleased with the support so far.

Ark Teahaus

Sep 23, 2025  on Shopify

Honestly, one of the best apps for the shopify platform. It allowed our business to offer subscriptions which is the bread and butter of a company like ours. Their engineers respond to any issues Ive had within seconds are are eager to help. They've fixed any problems AND offered to help with things I didn't know were customizable. 10/10- the ONLY sub app to be using. You WILL NOT regret it.

Retiro Running

Sep 23, 2025  on Shopify

I've been use this app for 2 years, it works great and the support are amazing, I 100% recommend it!

STELLA CHROMA

Sep 22, 2025  on Shopify

The help given to transfer existing subscriptions from another app, to properly set up the subscription for Appstle, and the user interface have all been excellent!

Pony Creative

Sep 22, 2025  on Shopify

help desk very supportive, easy to contact and very helpful. highly recommend app also, no issues so far and first time offering a subscription to cusstomers, ive found it easy to navigate and set-up.

On My Days Off Studio

Sep 22, 2025  on Shopify

So far great experience - Easy to set up, great packages for small businesses to get started, great customer service via chat. I was able to get help right away and they were easily able to resolve it.

My Store

Sep 21, 2025  on Shopify

The support is terrible. I had a problem on my website and it took them a week to fix it. But at the end of the week they said they didn't do it.

Green Pulse

Sep 21, 2025  on Shopify

Brooks was incredibly helpful and answered all of my questions. I had been manually updating the quantity of my subscription products which took a lot of time. Brooks showed me how to create an automation to do it for me. Love the app. I am making so much recurring revenue thanks to this app.

Samadhi Moss

Sep 21, 2025  on Shopify

Super easy app to use but if you ever need help with anything the customer service is 10/10! Brooks is super helpful!

Lunas Crystal Moon

Sep 21, 2025  on Shopify

I needed support upon setting the first subscription plan as I had particular requirements. The customer service was very helpful and did it on my behalf.

CodeHunt

Sep 19, 2025  on Shopify

Appstle provides the subscription needs of our store. Their customer support is top notch, quick, responsive and will dig in to resolve the issue.

Follicle Booster

Sep 19, 2025  on Shopify

Great app and amazing support! They helped me migrate from my old subscription app, and everything went super smoothly. Really happy with the experience so far!

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