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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,516)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

EMW Store

Apr 15, 2025  on Shopify

Very good and fast customer service

Park Farms / Fermes du parc

Apr 12, 2025  on Shopify

good app, just have to deal with quotas if you want the free plan, otherwise pretty sure you have to upgrade to paid plans, good customer service the chat was answered in less then 5 minuetus

One Last Glass Candles

Apr 11, 2025  on Shopify

Just set up my first subscription. Easy to go through with clear instructions and helpful videos.

Tavern Shops at The Inn at Little Washington

Apr 09, 2025  on Shopify

I would recommend it. Its is pretty easy to use and customer service is helpful. There are some things I wish I could do on my own without the help of customer service but it is overall a very good app and when I reach out to customer service they are able to help and fix any issues

The Naked Butcher Perth

Apr 03, 2025  on Shopify

Merchant engineers are very helpful. Sometimes takes a while for them to respond but they are always able to help you out with whatever you need.

The White Hag Online Store

Mar 23, 2025  on Shopify

Great app for getting started with subscriptions. Options to customise and tailor are so useful and give great flexibility. Support team is also great for getting going and confirming the best setup ahead of launch.

Wise Choice Supplements

Mar 17, 2025  on Shopify

App is a bit confusing but customer service is always on top!

Down to Earth Cuisine

Mar 10, 2025  on Shopify

Herb Harmony

Mar 10, 2025  on Shopify

Apex Therapy

Mar 06, 2025  on Shopify

Good customer service, however I found the app difficult to use but was helped by staff

Copenhagen Health Norge

Feb 14, 2025  on Shopify

Vi bruger denne Appstle til vores abonnementer og det er en rigtig fin løsning. Der er nogle funktioner, der ikke er optimal med fysiske produkter, men når man kontakter supporten får man virkelig brugbar hjælp med det samme. Er det mere teknisk løser supporten gerne problemet indenfor en uge, hvilket er hurtig og flot service.

The Podium

Feb 12, 2025  on Shopify

Easy to create subscription plans. Helpline answered my question immediately with clear instructions.

Meinposten

Feb 12, 2025  on Shopify

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

House of Funk Brewing Co.

Feb 11, 2025  on Shopify

The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.

City Survivor

Feb 05, 2025  on Shopify

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

ZOOPI

Jan 31, 2025  on Shopify

Super appli pour les abonnements. Et super service client, merci à Mona pour son aide.

haps®

Jan 18, 2025  on Shopify

The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

Retro 1951

Jan 07, 2025  on Shopify

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

ShopRaby

Dec 30, 2024  on Shopify

Customer help has always been easy and available. We enjoy the user-friendly app and our customers also enjoy it.

Ava Loves Rosie

Dec 26, 2024  on Shopify

Very quick to respond to questions - does what is says on the box

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