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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,182)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Treat Teasers

Jan 11, 2025  on Shopify

Had a few questions about setup, support responded in under a minute! Maya took the time to answer all of our questions and even wrote a custom CSS for our widget to match our storefront color themes. Best support team ever! In reference to the app, we have just started using the product, however the price plans are very generous and everything has been super smooth and easy to use. Will update this review after we have spent some more time using the app.

SoulPrima

Jan 11, 2025  on Shopify

Amazing customer service. The live chat was an actual engineer who could answer every question and even went into my app settings remotely to input the code I needed. For a step I needed to complete myself, Max even recorded a live instruction video demonstrating for me step by step on his screen with his audio instructions guiding me. So astonishingly helpful and thorough! Can't recommend highly enough, so far I am amazed!

Giavonna’s Gourmet Coffee

Jan 11, 2025  on Shopify

So far great experience. When assistance is needed the chat feature is fast with friendly and competent help and resources!

Microgreens - bergblatt.at

Jan 11, 2025  on Shopify

The best thing about this app is it's very helpful support team. Always able to help within minutes, it is a pleasure to work with them!

Cuatro Manos y Cinco Volcanes Farms

Jan 11, 2025  on Shopify

I was unsure what app to get and everyone has an opinion but let me say the customer help is unparalleled to any other app out there. Thanks to everyone who has helped me, Nancy and everyone else

Dope Skin Co

Jan 09, 2025  on Shopify

Wasn't able to get the app to work. Wasted all week with customer support, Support were trying to assist but they were just constantly confused and there was constant communication issues. After trying for a week, we've decided we've wasted enough time.. Time to use another app

Kingston Cottage Candle Co.

Jan 08, 2025  on Shopify

I had a great experience with the app so far, and excellent customer service from Kate! Very happy so far

Harvest Array

Jan 08, 2025  on Shopify

I am new to the Appstle Subscription App and after watching the videos i set up subscription plan but then had questions on the Build a box. Ask question on the chat and Jackson was quick to join the chat and help me finishing setting is up. The he offered addition feedback on how to improve the app on my website. He was able customize it to match our theme and then sent additional videos to add items to our customer account page. He waited until i was completely done before he left the chat. Something you do not see too much any more. Great and quick customer support. Would recommend the app.

Elevated Fit Life

Jan 08, 2025  on Shopify

This is a great app for our business and the customer support is next to none! As I've worked to set it up or add/takeaway different features, the customer support team has been amazing to provide the information I have needed. I'm excited to keep using this app to grow our business!

Red's Gone Green

Jan 08, 2025  on Shopify

Customer Service is top notch! Often times I'll chat in to ask how to do something, and they'll not only tell me what to do, but actually do it for me.

Harmony Harvest Farm

Jan 08, 2025  on Shopify

We have been looking for an app to help us run our Monthly Flower Subscriptions, and we think we finally figured it out with Appstle. Their merchant success engineers are so quick to respond, so incredibly friendly, and so very helpful! They held our hands through the onboarding process, making us feel like we had help every step.

GladRags.com

Jan 08, 2025  on Shopify

App is easy to navigate and understand and the staff is super quick to respond and were very helpful in answering our questions as we were setting up our store!

Retro 1951

Jan 07, 2025  on Shopify

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

Pleniage

Jan 07, 2025  on Shopify

The app is good and the support is great. Just finished a chat session with one of the support engineers (Brooks) and I am impressed. Congrats!

Can'tdles

Jan 07, 2025  on Shopify

Hands down, the best support I've gotten from a team. The app is flexible, VERY fairly priced for what you get, and the team is super willing to help you customize what you need.

Melts

Jan 07, 2025  on Shopify

Fantastic customer service. Fast, easy to communicate with, great trouble shooting, and effectively makes requested changes. Definitely recommend!

Simply Breathe

Jan 07, 2025  on Shopify

I used Bold V1 for years, but had a mess when we changed to the shopify integrated version. The Appstle team has been great and I love their quick support.

The Floral Post

Jan 06, 2025  on Shopify

So far, I've had great experience. Support team responds to me quickly and the app seems relatively straight forward to use.

North Coast Dance

Jan 06, 2025  on Shopify

This app does everything we need. But even more, the tech support is STELLAR! Whatever we needed, they were there to help us. Highly recommend.

PRATIMA Skincare

Jan 06, 2025  on Shopify

So far so good, installed the app and getting started in super easy with all the articles and videos. Great features, even on free plan, and very intuitive to use. Reached out to customer service with some questions and they got back quickly and were helpful. Will udpate as we use it more!

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