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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,182)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

CoolBark

Feb 12, 2025  on Shopify

La aplicación me ha ayudado bastante a completar mis ideas y el servicio al cliente fue rápido y eficaz

Southern Gaskets

Feb 12, 2025  on Shopify

Max and the team of merchant success engineers provided clear answers to my questions and quickly. We are just beginning using the app, but I feel great knowing that there is a dedicated team there to help me when I need it.

The Sweet 'Arts Club

Feb 12, 2025  on Shopify

Great so far...I am just setting up my store ready to go live so I did a live test sale to myself and I was stoked with how everything worked exactly how I wanted it to for the customer experience. The team have been great on Chat helping me figure out an issue I was having I'm using subscription and loyalty and they both worked perfectly so far. Both programs give me exactly what I need for my store. Could not have asked for anything else at this point in my journey with Appstle.

Moreton Regional Support Services

Feb 12, 2025  on Shopify

This app is great and exactly what I need for my products. The support team are the best part. I was saved hours by one of the merchants, Henry, who walked me through and even fixed up a few things I wasn't understanding all inside of 30 minutes. Really thankful for all of the support I have received.

Meinposten

Feb 12, 2025  on Shopify

Der Kundenservice ist sehr nett und hilfreich, die App ist einfach und sehr anpassbar. Ich bin sehr zufrieden. Ein Stern habe ich abgezogen weil es die App nicht oder noch nicht auf Deutsch gibt.

Lard Ass Butter

Feb 11, 2025  on Shopify

I dont use support much but when I do I find their help very useful and supportive. Many times they assist me and the issue is resolved immediately. I find them knowledgeable and very efficient. Its a big reason why I use Appstle. Thanks!

House of Funk Brewing Co.

Feb 11, 2025  on Shopify

The app works pretty well with our Shopify store. There are a few limitations that we've had to navigate, such as requiring Shop Pay to subscribe (the delay between updating a credit card in Shop Pay and having it register for payments in Appstle has posed a hassle for our customers, but this is not unique to Appstle). However, the Appstle support team has been really helpful in finding workarounds.

Kryptonaut Akademie

Feb 11, 2025  on Shopify

Appstle is a great Extension for my Shopify Shop. This app is really helpful for me and the support is always fast and great!

Rennen Auto Services

Feb 10, 2025  on Shopify

Jackson was godsent! I am so grateful for his help with my app integration issue. Basically, I was trying to add a membership subscription to an already made custom store. I'm ashamed to admit that I started this project in November and it took me until today (2/10/2025) to finish it. The issue I think was that, although I did everything right (I think), the custom themes to the online store were preventing some features to embed correctly. When I tell you that I watched all the tutorial videos, asked Chatgpt for help, and even contemplated throwing my laptop out the window, I knew I needed an expert. Enter Jackson, who literally fixed the issue in a matter of MINUTES!!! Minutes people!!! The customer support from Appstle Subscriptions is truly fast and reliable! Thank you!!

Raised Right Farmstead

Feb 10, 2025  on Shopify

The support team has been absolutely amazing in helping us get started with our subscription service for our customers. Upton in particular, has helped us out several times with exception service. Thank you for all of the video tutorials and the time you've spent addressing our concerns and questions. You all have been great to work with. Thank you!

Pepper Tree Wines

Feb 09, 2025  on Shopify

Still setting it up but so far I have not found a feature i need that they don't have and customer service is outstanding. No fees on purchases is a huuuge win. Awesome customer interface, they customised it to my theme. So far this is the best app i have used on shopify, hands down.

A Good Night Sleep

Feb 08, 2025  on Shopify

The customer service is amazing!!! They do above and beyond!!! Awesoem team :) Sean is super helpful!

Forgetmenot

Feb 08, 2025  on Shopify

Amazing app and awesome team! Very responsive, great customer service and they are happy to help you make changes to suit your needs. I highly recommend this app.

Tushy

Feb 07, 2025  on Shopify

Henry helped my well with my query. Answered all questions and pointed e in the right direction! Ive him a raise :)

Myalma

Feb 07, 2025  on Shopify

I’ve never had such a dedicated support team, especially Max – they’ve helped us customize and adjust many aspects of our website. Highly recommended!

SmileSet

Feb 07, 2025  on Shopify

Great experience with Magnus. Needed to get API and Webhook access enabled. He walked me through pricing changes to my subscription, responded quickly, and walked me through expectations. Got what I needed quickly and without a hassle. That's a win in my book!

markedsoversigten

Feb 06, 2025  on Shopify

Such a great app! And they helped me make the app look perfect for my site. Fast and top professional support! 1000 times recommend!

City Survivor

Feb 05, 2025  on Shopify

It's working well. I moved from recharge as this is much more fairly priced for a small business. I do find the app settings a bit hard to navigate but the support is always available so that makes a big difference. Today I had a problem with my shipping set up and got a reply within a minute, with screenshots how to manage it. Resolved in no time!

RawQ

Feb 04, 2025  on Shopify

Incredible app and fantastic customer support - always online and very helpful, help with installation and every single detail.

Benetail

Feb 04, 2025  on Shopify

I switched to Appstle Subscriptions App after getting the notification from Yotpo Subscriptions that they are shutting down. Migrating my subscriptions was straightforward and Brooks in particular was very helpful. So far my experience has been great!

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