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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,516)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

INJ

Apr 08, 2025  on Shopify

Absolutely great! They are always there to help when I need assistance, and the app works with no issues at all times. Kate was awesome and helped me super fast. Highly Recommend!!!

Jump Start Ready

Apr 07, 2025  on Shopify

The app is so useful with a ton of great features, options and settings! But even better, the in-app live chat to help walk me through everything has made all the difference. Live person customer support is rare these days and the team at Appstle is very much alive!!!

4Girvinsfarm

Apr 07, 2025  on Shopify

I started using this app about a month ago and it has been fantastic for my business! It's pretty easy to use once you get the hang of it and their help desk is AMAZING! So quick, friendly, and polite. Absolutely recommend.

Reviv

Apr 07, 2025  on Shopify

Loved the product - loved the team - they helped fix things in no time and are also always available on chat. 100% recommend.

Pops Coffee Company

Apr 05, 2025  on Shopify

We've been growing with Appstle every year and love their support. Always friendly, always helpful and if they don't have the features you need yet they might have it soon. very cost effective as well.

apotheka superfoods

Apr 05, 2025  on Shopify

This is the best app for subscriptions with a great price. Also Sebastian is the man when it comes to customer service and knowledge of the app. Highly recommend this app.

Lovability

Apr 04, 2025  on Shopify

Wow. That was sooo easy to implement. And the online team (in my case, Brooks) was right there to help, get me set up, and make edits. Looking forward to the experience :)

BUXOM

Apr 04, 2025  on Shopify

Appstle has been awesome to work with! Their customer service is super responsive and always so helpful whenever we have questions. Everything just works smoothly, and it’s made managing subscriptions way easier. Definitely a go-to for us!

Ophema Farms + Juicery

Apr 04, 2025  on Shopify

Ash was a great help in setting up our customer portal for quick and easy access! Our customers are able to access their orders with ease.

Aster Earth

Apr 04, 2025  on Shopify

Love using this app across my website. Customer service has been amazing. They solve issues quickly and are kind and understanding!

StockUpExpress

Apr 04, 2025  on Shopify

Appstle is the best subscription app we have used on Shopify! Ash with support is always super helpful and very quick to fix our issues or make changes for us. The app is easy to use and has plenty of features. Highly recommend this app for subscriptions.

Scents & Scentsibility® LTD

Apr 04, 2025  on Shopify

We put off changing from Recharge for such a long time as we thought it would be complicated and time-consuming, however after taking the leap, we're over the moon! The customer service and migration process has been incredible. I can't rate it highly enough!

BathKandy

Apr 03, 2025  on Shopify

Brooks was very helpful in answering my questions and pointing me to the resources I needed to build my store. Brooks even pointed out changes and visual upgrades I didn't consider...went above and beyond.

Design and Grace

Apr 03, 2025  on Shopify

Install process was easy and straight forward. The support was quick and easy to deal with. We have no feedback on the way the app works for subscriptions as we only installed today. But the onboarding was great.

Thee ILLUSTRIOUS

Apr 03, 2025  on Shopify

I had an issue (that I created) with managing multiple subscriptions with multiple payment dates. I connected with Ash on the Help Desk and she walked me through the solution step-by-step with screen shots that were easy to understand. This subscription service is all new to me, but the support staff has been key in helping this subscription operate smoothly.

Dr. Ian Stern

Apr 03, 2025  on Shopify

I have to say that the support is excellent, I've been communicating with the team for a few days during migration process and I had an outstaying experience. Very detail and customer oriented support. Thank you

The Naked Butcher Perth

Apr 03, 2025  on Shopify

Merchant engineers are very helpful. Sometimes takes a while for them to respond but they are always able to help you out with whatever you need.

Natural Elephant

Apr 02, 2025  on Shopify

This app is very user friendly with many customizable options. The support staff is very helpful and quick to respond. One of the best apps we've used.

Atelier des Lettres

Apr 02, 2025  on Shopify

Just installed the app, but so far so good ! There are super clear instructions on how to set it up and the best is the customer service. I had a question and they were immediately available to answer it and they provided right away solutions. I am really thankful to Ash, the person who helped me. Thanks again.

Live Tallowed

Apr 01, 2025  on Shopify

The app is easy to setup and customer support is fantastic! Kate was extremely helpful and saved me much time in customizing some details of my subscriptions.

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