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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,182)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

haps®

Jan 18, 2025  on Shopify

The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

customboxes.io

Jan 16, 2025  on Shopify

Customer Service is quick to respond, very knowledgeable and extremely nice! The app is great! Easy to use and it has everything you need to get your subscriptions going. Highly recommend it!

That Mom With A Laser

Jan 16, 2025  on Shopify

Hands down, this app and most importantly, it's customer service team, has been my FAVORITE app to worth with on Shopify. The team at Appstle has genuinely gone above and beyond for me. I'm humbled from their service, knowledge and patience.

DrT

Jan 16, 2025  on Shopify

conversation was quick, and rep was very helpful even sending me a tutorial video on where to look to make my changes

Princess Awesome & Boy Wonder

Jan 16, 2025  on Shopify

Some of the best customer service of any app we've used. Fast, responsive, polite. They will customize it however you want.

Minerva Wellness

Jan 16, 2025  on Shopify

Versatile app, easy to use. Excellent customer support, highly responsive. Appstle have got your back, which is very reassuring. Thank you Appstle!

Grassroots Coffee

Jan 15, 2025  on Shopify

Jackson was extremely helpful and efficient in answer and addressing all my questions and issues. He also provided demonstration videos and screenshots to ensure I was setup for success in addressing my issues!!!

Fleischeslust Tiernahrung Onlineshop

Jan 15, 2025  on Shopify

Working as a Developer I really appreciate working together with appstle - especially the support. Quick response time and eager to fix my issues

Crafty Weka

Jan 14, 2025  on Shopify

Our FMCG brand has been using Appstle for about 2 years now and I haven't been disappointed. The customer service is always prompt and very helpful in solving our problems/ edge cases, and the subscription service itself has really increased our repeat orders. Would recommend!

Bubba Bubble

Jan 14, 2025  on Shopify

Great app, great customer service. I've used a number of subscription apps on Shopify, and I'm sticking with this one. Highly recommend!

Reber Ranch & Pet Central

Jan 14, 2025  on Shopify

They were SO fast in answering my question (even though it turned out to be a silly question from me)! They're very helpful, prompt and provided visuals to help guide me. The program so far is great and exactly what I was looking for to provide our customers with auto-orders. Thanks!

Adorned

Jan 14, 2025  on Shopify

We have had such a smooth transition to using Appstle, even while transferring subscriptions from a different app. Highly recommend! Brooks has been very helpful and kind with all of our questions and needs.

Myracle

Jan 14, 2025  on Shopify

Great app, fantastic support, always help instantly with any issues or concerns. I'd recommend to anyone. Thanks and keep up the good work!

Faithfully Fit

Jan 14, 2025  on Shopify

Fantastic app! It has significantly boosted our sales and streamlined our processes. Highly recommend it to anyone looking to grow their business efficiently!

Manuka Honey UAE

Jan 14, 2025  on Shopify

Thank guys for the great support! All my issues were resolved by Nancy. She was fantastic in addressing all our business needs with regards to subscription plans and making them work smoothly. Keep it up! Thanks Ashraf

Chefs on Wheels

Jan 13, 2025  on Shopify

Just set it up with the help of an awesome agent via the chat ... Not yet live but looking good so far! Customer service has been excellent!

MitoSynergy

Jan 13, 2025  on Shopify

This app has been great. The most valuable thing is that whenever I have a question or need something resolved, they answer very quickly and always get my questions answered.

Better Way Designs

Jan 13, 2025  on Shopify

Appstle has everything we were looking for with a Subscription App and for a fraction of the cost of others with the features we were looking for. Their customer service is also quick to respond and have been super helpful.

DEXIS Shop

Jan 13, 2025  on Shopify

Setting up is a breeze, and the support team is both efficient and highly responsive, regardless of whether you're on a free or paid plan. If you have additional functionalities, they go the extra mile to understand and assist you effectively. The app does its job pretty well. In our case, we needed a free trial (60 days) and a relative monthly or yearly subscription with a discount on the yearly subscription

Kreamium Frozen Custard

Jan 12, 2025  on Shopify

So I haven't gotten to use the app yet I just got it working with my website. I have a customized checkout because of the nature of the products that we sell. Anyway Henry had great patience with going back and forth in trying to get the subscriptions to work in my checkout. After a few hours of going back and forth he was able to get it to all work. Thank you for helping me to get everything working with a difficult situation. So customer service has been excellent!

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