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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (3,683)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Osteposten

May 12, 2025  on Shopify

The app is very well designed but I must say that many other apps work also very well. But there is a lot of customization involved in making each app fit your current needs. That is where a lot of apps cannot deliver because of poor or unexisting customer service. This is where this app makes all the difference. Kate has been extremely helpfull in migrating my data. She followed-up on each steps of the process providing extra services curated to my needs. Very great experience!

Sans Savon

May 12, 2025  on Shopify

My experience so far with Appstle has been incredibly positive. We migrated from Yotpo and the process was easy along with very helpful support from Appstle. Their app is very easy for a lay person to use and to customize, but when I have had questions their in app customer service chat has been amazing - so fast to respond and quickly addressed and took care of all my questions. Very impressed.

J&K Beef Jerky

May 10, 2025  on Shopify

Incredibly helpful and kind throughout the entire process. They were patient, knowledgeable, and made everything so easy. I really appreciated the support. Thank you!

MYECOWORLD®

May 09, 2025  on Shopify

We were forced to move our Yotpo Subscriptions to another app on our Shopify Site - but after shopping around - the decision was made to migrate over. The decision came shortly after a very well informed onboarding call with Sales. After proceeding with Appstle Subscriptions - the migration, support and the technology is amazing! I will not move us from this app even if they deprecate it :). All joking aside the support we received is the best I have experienced in a long time from a Shopify App - perhaps even better than most stand alone platforms. Well done!

McLaughlin Coffee Roasting Company

May 09, 2025  on Shopify

We moved to Appstle from one of the big subscription apps and we've been very happy! The app works great and, as others have mentioned, the support is outstanding. The support team is always with me in about a minute, no waiting for 24 hours via email. They go above and beyond to make sure I get my needs met and this last time, they suggested some customizations to my widget, showed me previews, and made the improvements themselves. As a small business, it's great to work with a business that treats us the same way we like to treat our customers.

Groovy Pawz

May 08, 2025  on Shopify

The subscription app we were using was shutdown and Appstle was very helpful in assisting us and migrating our subscriptions to their subscription app. We were already using their loyalty rewards app and would highly recommend them.

TV HERO

May 07, 2025  on Shopify

Great app. Simple and intuitive, yet comprehensive! And the customer service... BRILLIANT. They respond within 5 minutes, at any time of the day or night. Complete installation support, ready to help and go above and beyond. Big congratulations to the team.

Rebind Publishing AI

May 07, 2025  on Shopify

lots of configuration without adequate details of impact. but seems simply once you get the configuration right.

Daughters of Promise Ministry

May 07, 2025  on Shopify

I've always found the Appstle team prompt and helpful in addressing any concerns, which is invaluable for a small shop like ours! The app is so easy to use, and can be adapted to meet almost any subscription service needs. We are a tri-annual magazine publisher, and out of the many Shopify apps evaluated, Appstle is by far the simplest and most affordable for our needs.

M&S Meats Montana

May 07, 2025  on Shopify

The best software companies care about the customer experience and go above and beyond to ensure that problems are resolved. The Appstle team diligently worked to resolve issues that we had and converted a frustrating experience into a very positive result. They were professional and patient across the process and I look forward to workgin with them on a long term basis.

Survival Moss

May 07, 2025  on Shopify

Hussain was an absolute GEM to work with. He made the Subscription migration a lot easier than it could have been and worked with me until I was 100% satisfied with the integrity of our data. As far as first impressions go, I'm a very happy camper!

Spellbound Society

May 06, 2025  on Shopify

I have just transitioned from a previous subscription app. Appstle team have been fantastic helping me to migrate all my subscriptions and customers over. Giving very clear step by step guidance. Answering any questions straight away, very happy!

KlosayBeauty

May 06, 2025  on Shopify

They were honestly amazing to work with — super patient and really great representatives. Made everything feel easy and stress-free.

LAFUHQE

May 06, 2025  on Shopify

I recently integrated the Appstle Subscriptions App into our Shopify store, and I can confidently say it’s been a game-changer for our subscription-based business. Having tested nearly 15 other subscription apps, Appstle stands out for its robust features, affordability, and exceptional support. The staff at Appstle were incredibly patient and dedicated throughout the integration process. They took the time to ensure every aspect was fully set up to meet our specific needs, responding to our questions with remarkable speed—often within minutes via live chat. Their responsiveness and commitment to our satisfaction were unparalleled, going above and beyond to make sure we were completely happy with the setup. They even provided clear, step-by-step guidance and tailored solutions, which made the transition seamless. The app itself is packed with features that surpass many competitors. From flexible subscription models like build-a-box and bundling to loyalty tools and real-time analytics, it offers everything we need to manage subscriptions effectively. The customizable customer portal and dunning management for failed payments are particularly impressive, helping us reduce churn and enhance the customer experience. Unlike other apps, Appstle integrates smoothly with our Shopify theme and handles complex subscription variables with ease. A major highlight is the pricing model—no transaction fees, which is a huge cost-saver compared to apps like Recharge that charge per order. Appstle’s flat-rate plans are about half the price of similar apps, making it an incredible value. The free plan for stores under $500/month in subscription revenue was a great way to test the app without upfront costs, and upgrading to a paid plan (starting at $10/month) unlocked even more powerful tools like inventory forecasts and retention features. Overall, Appstle Subscriptions is a top-tier app that combines affordability, feature-rich functionality, and outstanding customer support. If you’re looking for a reliable, cost-effective subscription solution for your Shopify store, I highly recommend Appstle. It’s easily the best we’ve tried

Bible Advocate Press

May 06, 2025  on Shopify

Sebastian worked with me to get down the the bottom of the problem I was having with a customer's email issues. All in all, he discovered that it wasn't the Appstle's problem at all and he didn't solve my problem. However, through the entire process he was patient and kind.

The Bathroom Guide

May 05, 2025  on Shopify

I needed help setting up a particular subscription for my website with very specific needs. I wasn't sure at first however they helped me via chat set it all up and answered all my questions. Everything is set up now and I'm very happy! Thank you

True Hydration

May 05, 2025  on Shopify

Good app. Serve our purpose. Support is very good and very helpful. Even help us to customize subscription ui. Highly reccommended!

Good Girl LLC

May 05, 2025  on Shopify

The customer service has been great. The team is always very kind and quick to answer questions. I would definitely recommend this app to anyone.

Lovejoysbrand

May 05, 2025  on Shopify

Really easy implementation - team was available to help immediately. Looking forward to see how it can boost sales.

M&S Meats Montana

May 04, 2025  on Shopify

READ THIS before you make the switch from another Subscription App. Evolutionarily humans are geared more towards avoiding pain that taking risk that a new solution may be better, so it's natural that there's hesitancy in making a switch from another platform. But like many others, I recognized that Recharge was becoming increasingly expensive and was seduced by the potential savings with Appstle. The reviews looked good and the fact that they assured a smooth transition helped ease my hesitancy. How wrong I was. I write this now as we enter day 3 of their migration process. Now take note that during migration (which is supposed to take up to 24 hours), your current subscribers cannot access the portal to edit or cancel current subscriptions through Recharge. They claim this is a white glove service but I have so far spent 6.5 hours in the in their chat support and have cycled through 6 different support agents and the migration process - They never told me about the fact that your current subscribers won't be able to access their subscription management portal until we were at the point of needing to turn it off. That means 24 hours. It was not ideal but we could send a message to subscribers telling them about a 24 hour interruption. - The process is meant to take 12-24 hours. I'm now on day 3. - I need to wait 30 minutes between messages before anyone updates or responds, even in an active message thread - When they migrated, 20% of active subscriptions didn't have a next order date from Recharge. Their support is unable to explain why - Appstle imported only 1/3 of total subscriptions The customer support is polite but I just want to have a subscription app that works. Even if Recharge is expensive, at least it does what it says it will do. I have given up on getting my issues resolved with this team. My next step is to remove the app and switch back to Recharge. I feel it's important to make sure that others don't endure the same problems as me. If you've got a system that works, DON'T make the switch to Appstle.

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