Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Novisur

Dec 05, 2024  on Shopify

It's a bit early to call the app perfect as I'm just launching my website, but the dashboard is intuitive and highly customizable. On the rare occasions when something can't be adjusted, the customer service team is incredibly responsive and effective.

Motorvated

Dec 05, 2024  on Shopify

This app has been amazing for adding subscription options to our website and the support team has been even better. I needed to change a few cosmetic things to customize it to our look and feel and they were fast to respond and walk me through step by step over the last month while I built out my website. I've already tested the subscription process myself by placing a subscription order reoccurring every 2 weeks and I noticed something that needed to be changed in the auto sent email. within minutes the support team walked me through it and had it exactly the way I wanted it. I also use their loyalty app and even customized it for giveaways so customers earn "entries" instead of "points".

Fat Cat Coffee Roasters

Dec 05, 2024  on Shopify

absolutely stunning service, had a issue on my end with how to use the app, the team took their time to send through a detailed video on how to rectify this issue

TheSewingLoft

Dec 05, 2024  on Shopify

Super easy to set up and customer service has been beyond helpful. Even sharing quick videos to help guide me along step by step!

GroomGURU

Dec 05, 2024  on Shopify

Jackson is a knowledgable, friendly and willing to help specialist at Appstle who help me alot. He took his time to explain and answer all my questions. I'm very excited to continue to use Appstle and all the offerings. I appreciate that they are available to help any time if we have any issues or questions. This is a very professional company I want to continue to use.

P.Happi

Dec 05, 2024  on Shopify

A really great app packed with features and really cost effective so it's great for brands who are starting out and on a budget. It's easy to implement and uf you are stuck, ths support team are amazing. Quick to respond, extremely helpful and always find solutions I feel like I have a dedicated support team. Have been using this for 3 months now and it's been a really great tool so far so good.

ALLAVARE

Dec 05, 2024  on Shopify

Works really well, very easy to use, easy customer dashboard and very simple to configure different options for customers. Would love to be able to fully customize the look and layout of the customer portal though.

AP1 NUTRITION

Dec 05, 2024  on Shopify

24/7 help via the chat has been a lifesaver, currently working on this website while on maternity leave so I am awake at silly hours!

Beezzit

Dec 04, 2024  on Shopify

I highly recommend this app! We are very satisfied with it, and it has been a great help for our business. Additionally, their customer service is outstanding – always available, professional, and friendly. I strongly recommend it to anyone looking for a quality solution with excellent service!

Sipspa

Dec 04, 2024  on Shopify

The Appstle Subscription support team are amazing--I've needed their help several times over the last year and they are always quick to respond, very helpful and can also help implement changes if you need. I really appreciate this support over being provided with pages of instructions which has become quite the norm. The app works too, of course! Thank you in particular to Mona who helped me today :)

Goodi Naturals

Dec 04, 2024  on Shopify

Excellent. The team responds incredibly fast and has great advice and suggestions every time. Love working with Appstle.

Grow Vitamin

Dec 03, 2024  on Shopify

I recently had the pleasure of working with Brooks and the Appstle Subscriptions App, and I couldn’t be more impressed with both the app and the level of support provided.

RAW VISION

Dec 03, 2024  on Shopify

This app ticks many boxes, and support really helped me with my configuration problems. responsive. Recommended!

My Store

Dec 03, 2024  on Shopify

Henry was really helpful and super patient with me and all my questions. he helped me fix an issue that shopify could sort in 24 hours, in 5 mins! Seemed like nothing was too much trouble for him! Credit to him!

Taria, Inc.

Dec 03, 2024  on Shopify

This app is SUPER easy to use and the support is superb! They get back to you in a matter of minutes and are always super helpful and kind. It's been a pleasure using this app and working with this team. Thanks!!

Evertote

Dec 03, 2024  on Shopify

Recently I had some difficulty with switching plans and had to go through several people to design the best option for my business. However in the end, Appstle provided a solution that was more than fair. I have used this service for more than two years and have always been happy with the seamless way it populates my subscription orders into our Shopify storefront every month. I would recommend them for any high volume subscription service.

Happy Gut Life

Dec 03, 2024  on Shopify

Appstle provides some of the best support we’ve ever experienced. The app is incredibly useful, and we’ve extended its benefits by incorporating the Appstle Membership app as well.

Industry Beans

Dec 03, 2024  on Shopify

I have held off writing this review as long as possible but have not been able to get a resolution from Appstle support. During migration our customer data was mixed up, attaching the personal details of one subscriber to another in a visible manner. Instead of looking into this and providing solutions, the Apstle team started updating customer details without consultation, erratically and incorrectly, causing even more damage. At this stage we are not sure of the subscriber loss but it will be significant. I don't feel that the Appstle team has treated our data or our business with any level of integrity through this process. I'm honestly shocked they are permitted to operate in this way.

Wee Feed

Dec 03, 2024  on Shopify

We’ve been using Appstle for over a month now and have been very happy with how it's working for our recurring payments! The Appstle reps have all been very helpful and responsive, helping us to figure out the details for our unique use case. Every time we’ve been unsure of how to set something up, a rep has been available via chat within a couple of minutes. We can already see how using Appstle will simplify our processing of recurring payments and save a lot of time.

ArmCare.com

Dec 02, 2024  on Shopify

Setting the app up was very easy. Had one question because we use a 3rd party page builder and support handled it within minutes.

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