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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

The Oil Bar

Jan 22, 2025  on Shopify

Appstle has been a great addition to our store. It’s easy to use and works great for our subscriptions. And their customer service is awesome! Super helpful and quick to respond. Highly recommend!

H2Ocean Oral Care

Jan 22, 2025  on Shopify

The support team at APPSTLE was fantastic to work with. They quickly identified and resolved the error on our site, ensuring minimal disruption. Communication with them was efficient, transparent, and professional, making the entire process smooth and hassle-free.

Engine 34

Jan 21, 2025  on Shopify

Jackson quickly helped me repair an issue that I got myself into. He handled the problem within 5 minutes and even had recommendations for me. Looking forward to using more of their apps.

Pump Station & Nurtury

Jan 21, 2025  on Shopify

Very fast response time! Got all my questions answered. Really love this app and the support they provide!

Frontier Pharmaceutical, Inc.

Jan 21, 2025  on Shopify

When I started chat I got a fast reply from a person, not a bot. They answered my questions well, and got me on my way quickly. Was a pleasure.

PĀOUP

Jan 21, 2025  on Shopify

i'm just starting so i can't really judge the app itself, but i had problems with the integration on a custom theme and the support helped and solved my problem within literally 5 minutes after writing, incredible customer service so far! let's see what the app does!

Hue Loco

Jan 20, 2025  on Shopify

The app is very powerful and has a bit of a learning curve, but the customer support is bar none! Communication is quick, videos of how-tos provided, a reply within 5 minutes. I'm hoping this will be a long term solution to my business subscription needs!

My Store

Jan 20, 2025  on Shopify

The attention was excellent; they were very fast and dedicated. They helped me style my widget exactly as I had it in mind. Best of all, I was able to communicate in my own language without any problem :).

Romance Cartel

Jan 20, 2025  on Shopify

We have been using the app for our subscriptions for 2 years and have had a great experience. The app is easy to use and integrates well with our ENVY theme. We had one issue when moving to a different theme, but Nancy from the help desk was extremely quick to respond to our issue without experiencing any downtime. Highly recommend this app.

Barmann Cellars

Jan 19, 2025  on Shopify

We love Appstle! The app super easy to use, set up and understand and has a ton of options that allow you to customize your subscriptions fully. Additionally, they have amazing customer service! I emailed them with some questions and the support I got from Brooks on their team was above & beyond! He answered all of my questions quickly, fully, and even created a video just for me demonstrating how to fix my problem. Oustanding, thank you Appstle Team!

Stevenage Bait and Tackle Ltd

Jan 18, 2025  on Shopify

Excellent service from Hussain this evening resolved my issue in a lovely way, and help with a few extra bits that other people could not resolve from the company more like him in the company would be very good for you

haps®

Jan 18, 2025  on Shopify

The app is good but can be a little unintuitive in areas. The live chat team are fantastic however. Very responsive and helpful.

customboxes.io

Jan 16, 2025  on Shopify

Customer Service is quick to respond, very knowledgeable and extremely nice! The app is great! Easy to use and it has everything you need to get your subscriptions going. Highly recommend it!

That Mom With A Laser

Jan 16, 2025  on Shopify

Hands down, this app and most importantly, it's customer service team, has been my FAVORITE app to worth with on Shopify. The team at Appstle has genuinely gone above and beyond for me. I'm humbled from their service, knowledge and patience.

DrT

Jan 16, 2025  on Shopify

conversation was quick, and rep was very helpful even sending me a tutorial video on where to look to make my changes

Princess Awesome & Boy Wonder

Jan 16, 2025  on Shopify

Some of the best customer service of any app we've used. Fast, responsive, polite. They will customize it however you want.

Minerva Wellness

Jan 16, 2025  on Shopify

Versatile app, easy to use. Excellent customer support, highly responsive. Appstle have got your back, which is very reassuring. Thank you Appstle!

Grassroots Coffee

Jan 15, 2025  on Shopify

Jackson was extremely helpful and efficient in answer and addressing all my questions and issues. He also provided demonstration videos and screenshots to ensure I was setup for success in addressing my issues!!!

Fleischeslust Tiernahrung Onlineshop

Jan 15, 2025  on Shopify

Working as a Developer I really appreciate working together with appstle - especially the support. Quick response time and eager to fix my issues

Crafty Weka

Jan 14, 2025  on Shopify

Our FMCG brand has been using Appstle for about 2 years now and I haven't been disappointed. The customer service is always prompt and very helpful in solving our problems/ edge cases, and the subscription service itself has really increased our repeat orders. Would recommend!

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