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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Bubba Bubble

Jan 14, 2025  on Shopify

Great app, great customer service. I've used a number of subscription apps on Shopify, and I'm sticking with this one. Highly recommend!

Reber Ranch & Pet Central

Jan 14, 2025  on Shopify

They were SO fast in answering my question (even though it turned out to be a silly question from me)! They're very helpful, prompt and provided visuals to help guide me. The program so far is great and exactly what I was looking for to provide our customers with auto-orders. Thanks!

Adorned

Jan 14, 2025  on Shopify

We have had such a smooth transition to using Appstle, even while transferring subscriptions from a different app. Highly recommend! Brooks has been very helpful and kind with all of our questions and needs.

Myracle

Jan 14, 2025  on Shopify

Great app, fantastic support, always help instantly with any issues or concerns. I'd recommend to anyone. Thanks and keep up the good work!

Faithfully Fit

Jan 14, 2025  on Shopify

Fantastic app! It has significantly boosted our sales and streamlined our processes. Highly recommend it to anyone looking to grow their business efficiently!

Manuka Honey UAE

Jan 14, 2025  on Shopify

Thank guys for the great support! All my issues were resolved by Nancy. She was fantastic in addressing all our business needs with regards to subscription plans and making them work smoothly. Keep it up! Thanks Ashraf

Chefs on Wheels

Jan 13, 2025  on Shopify

Just set it up with the help of an awesome agent via the chat ... Not yet live but looking good so far! Customer service has been excellent!

MitoSynergy

Jan 13, 2025  on Shopify

This app has been great. The most valuable thing is that whenever I have a question or need something resolved, they answer very quickly and always get my questions answered.

Better Way Designs

Jan 13, 2025  on Shopify

Appstle has everything we were looking for with a Subscription App and for a fraction of the cost of others with the features we were looking for. Their customer service is also quick to respond and have been super helpful.

DEXIS Shop

Jan 13, 2025  on Shopify

Setting up is a breeze, and the support team is both efficient and highly responsive, regardless of whether you're on a free or paid plan. If you have additional functionalities, they go the extra mile to understand and assist you effectively. The app does its job pretty well. In our case, we needed a free trial (60 days) and a relative monthly or yearly subscription with a discount on the yearly subscription

Kreamium Frozen Custard

Jan 12, 2025  on Shopify

So I haven't gotten to use the app yet I just got it working with my website. I have a customized checkout because of the nature of the products that we sell. Anyway Henry had great patience with going back and forth in trying to get the subscriptions to work in my checkout. After a few hours of going back and forth he was able to get it to all work. Thank you for helping me to get everything working with a difficult situation. So customer service has been excellent!

Treat Teasers

Jan 11, 2025  on Shopify

Had a few questions about setup, support responded in under a minute! Maya took the time to answer all of our questions and even wrote a custom CSS for our widget to match our storefront color themes. Best support team ever! In reference to the app, we have just started using the product, however the price plans are very generous and everything has been super smooth and easy to use. Will update this review after we have spent some more time using the app.

SoulPrima

Jan 11, 2025  on Shopify

Amazing customer service. The live chat was an actual engineer who could answer every question and even went into my app settings remotely to input the code I needed. For a step I needed to complete myself, Max even recorded a live instruction video demonstrating for me step by step on his screen with his audio instructions guiding me. So astonishingly helpful and thorough! Can't recommend highly enough, so far I am amazed!

Giavonna’s Gourmet Coffee

Jan 11, 2025  on Shopify

So far great experience. When assistance is needed the chat feature is fast with friendly and competent help and resources!

Microgreens - bergblatt.at

Jan 11, 2025  on Shopify

The best thing about this app is it's very helpful support team. Always able to help within minutes, it is a pleasure to work with them!

Cuatro Manos y Cinco Volcanes Farms

Jan 11, 2025  on Shopify

I was unsure what app to get and everyone has an opinion but let me say the customer help is unparalleled to any other app out there. Thanks to everyone who has helped me, Nancy and everyone else

Dope Skin Co

Jan 09, 2025  on Shopify

Wasn't able to get the app to work. Wasted all week with customer support, Support were trying to assist but they were just constantly confused and there was constant communication issues. After trying for a week, we've decided we've wasted enough time.. Time to use another app

Kingston Cottage Candle Co.

Jan 08, 2025  on Shopify

I had a great experience with the app so far, and excellent customer service from Kate! Very happy so far

Harvest Array

Jan 08, 2025  on Shopify

I am new to the Appstle Subscription App and after watching the videos i set up subscription plan but then had questions on the Build a box. Ask question on the chat and Jackson was quick to join the chat and help me finishing setting is up. The he offered addition feedback on how to improve the app on my website. He was able customize it to match our theme and then sent additional videos to add items to our customer account page. He waited until i was completely done before he left the chat. Something you do not see too much any more. Great and quick customer support. Would recommend the app.

Elevated Fit Life

Jan 08, 2025  on Shopify

This is a great app for our business and the customer support is next to none! As I've worked to set it up or add/takeaway different features, the customer support team has been amazing to provide the information I have needed. I'm excited to keep using this app to grow our business!

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