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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,038)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

MIMOOSA

Jun 18, 2025  on Shopify

App seems good, with nice design but it is unusable! They don't provide built in option to translate manually to multiple languages. They are pushing 3rd party translation apps, that are very limited without paying for them. This problem should be fixed ASAP. You should aviod it if you want to service more than one market.

APIARY & Co. | Style Meets Faith

Jun 18, 2025  on Shopify

Great app! I was able to do everything I needed including entering a link for the digital subscription. Very responsive and helpful staff that helped me set up the whole thing. I highly recommend this app.

thepawgrocer

Jun 17, 2025  on Shopify

Max was extremely helpful and quickly sent me a loom to walk me through my issue. Thank you very much

Green Element

Jun 17, 2025  on Shopify

Great app, and service is truly next level. They helped with our migration and have ben very responsive to tweaks we needed. Highly recommend!

Erfolgsimpulse GmbH

Jun 17, 2025  on Shopify

Outstanding Support Experience with Kate 10/10! From the very first message, Kate has been nothing short of phenomenal. We came to Appstle with a complex challenge multiple subscription variants, product configurations, pricing logic, and more. After an entire workday of trial and error, frustration, and confusion, it was Kate who finally made everything work with clarity, ease, and incredible speed. What truly stood out was not just her technical knowledge, but her calm, clear, and genuinely supportive communication style. She explained everything in a way that was simple to understand, even though we’re working with a subscription app for the very first time. She not only solved our problems she empowered us to move forward with confidence. If there’s one person you want helping you set up your system – it’s Kate. On behalf of the entire team at erfolgsimpulse.eu thank you, Kate. You're world-class. With sincere appreciation, Armond Krasniqi Marketing & Media Manager erfolgsimpulse.eu

uniquelymateo

Jun 16, 2025  on Shopify

I use this app to manage my VIP group. So far so good, it as helped grow and manage my group. Support thus far has been fantastic

JuJu's Kitchen

Jun 16, 2025  on Shopify

The Build-a-box feature is confusing for customers in their portal which is also confusing to use, and customer service will answer a message but is not always able to help. You cannot customize anything about the product page on your website unless their developers do it and they do not answer back to our messages. It's always "our developers will respond in 24-48 hours" and they never respond back. Even if you open a new message thread it is the same endless loop. I am constantly having issues with this app and we lose money on top of having our reputation with our customers damaged because our build a box subscriptions are confusing to use. I do not recommend this app.

Original Glow (OG) Skincare

Jun 16, 2025  on Shopify

We’ve been using Appstle for our subscription setup and couldn’t be happier. The app is super intuitive and has all the features we needed to create a seamless subscription experience for our customers. What really stood out was the support — the team responded almost instantly, even on a Sunday, and jumped in to resolve our issues quickly and professionally. That kind of responsiveness is rare and so appreciated. Highly recommend Appstle if you’re looking for a reliable and powerful subscription solution!

Velisse México

Jun 16, 2025  on Shopify

Appstle is a solid, feature-rich app for managing subscriptions. It's flexible, easy to configure, and works great with Shopify. There was one feature we initially didn’t have access to, but their team really took the time to understand our business and ensured we had what we needed. Their support is fast, kind, and truly committed to helping you succeed. Highly recommended!

GiltandFlint

Jun 16, 2025  on Shopify

Adam was amazing in helping me with all my issues. Even things that I thought would be outside of their capabilities. Highly recommend and a fantastic support team.

Leaping Goat

Jun 16, 2025  on Shopify

Disappointing response to payment issues when customers change credit card details. After many many phone calls / web chats and attempts to get this resolved appstle and shopify have not done anyting to resolve this ongoing issue. So what happens is when a customer who is on a subscription plan needs to change their credit card for whatever reason (and has paid via "Shop Pay") due to the nature of Shop Pay their subscription fails and payment method cannot be updated (yes I have seen the instructions but they do not work). There is no workaround other than them deleting their subscription and starting again (Which may also not work due to the insidious nature of shop pay) So you will 100% loose customers in this situation, like we have! Appstle will say this is a Shopify issue and they have no control over shop pay but the fact is it affects their app in an extremely poor way and it needs to be resolved!

Dapper Yankee

Jun 16, 2025  on Shopify

Always a great experience working with Appstle. A quality product and great support. Highly recommend!

ProofNoMore

Jun 15, 2025  on Shopify

We really like the app, and especially the support that is provided. Always available and easy to work with. Thank you so much.

FITstore.es

Jun 15, 2025  on Shopify

Very happy with the service and support, as well as the fast assistance. What we were never able to do in PrestaShop, we managed to do in Shopify in just a few minutes.

Sourced the Right Whey™

Jun 14, 2025  on Shopify

Absolutely insane support from App team during migration. Speacially, Paul who managed to migrate subscription data from another app to Appstle. Thank you :)

Kit of the Day

Jun 13, 2025  on Shopify

We reached out to the customer support team with questions about subscription plan and Locksmith customization, and received an exceptionally kind and thorough response. Their clear explanation of how customer tags and status changes work helped us see how to implement similar logic in our own service. We really look up to their team and hope to build a support system as helpful and thoughtful as theirs.

Jones & Co Coffee

Jun 12, 2025  on Shopify

Subscription platform works great for both the merchant and customers through the dedicated customer portal. Had a few questions and issues that are solved within minutes from the great support team on chat. Keep up the great work.

Scholr Consulting

Jun 12, 2025  on Shopify

This app does what we need it to do, as advertised. Good user experience. App is well configured and user friendly. It integrates into Shopify liquid code seemlessly. Customer support is also excellent.

Rock Solid® Nutrition

Jun 12, 2025  on Shopify

Our previous subscription app went offline and this app came highly recommended. We made the switch and the team at Appstle help us migrate our existing subs and activate an email sequence. They made the transition super easy and have been very helpful every step of the way.

MuRho Solutions Pte Ltd

Jun 12, 2025  on Shopify

The support team gave their all to solve my issue. Their dedication, responsiveness, and willingness to go the extra mile were truly impressive. Thanks to their hard work, my problem was resolved efficiently. Highly recommend!

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