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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Good Rising Cacao

Dec 20, 2024  on Shopify

This is a great subscription app, the free features are more than enough for a small business on Shopify. Definitely recommend for small and large businesses. Customer service is exceptional

The Wellness Hacker

Dec 19, 2024  on Shopify

Possibly the best experience with a support team I have had. Super prompt and helped install and customise all within 10 min. Made it very easy to set up.

OSANA

Dec 19, 2024  on Shopify

The app is very clear and the help team is EXTREMELY helpful. The response rate is also very fast. Highly recommend!

Optimizers

Dec 18, 2024  on Shopify

The team at Appstle was wonderful at migrating our existing subscriptions over from another platform. They are very responsive, helpful, and kind. Highly recommend!

Alma Coffee

Dec 18, 2024  on Shopify

Appstle has been a great subscription platform for us offering a lot of configurability and ease of use. The Build-a-Box feature has allowed us to offer dynamic volume based pricing that most competitors do not have. Their support team is what truly makes them our favorite platform as they are always quick to help find a solution to issues when they rarely arise!

Swelter Coffee

Dec 17, 2024  on Shopify

I am new to Appstle, and have been impressed with their response to help with onboarding bumps. I migrated from a different subscription service that was a lot more expensive, and had a few less features, so I am looking forward to growing my subscription base with Apptstle.

Burke Williams

Dec 17, 2024  on Shopify

Brooks was quick and efficient in helping me edit a customer's subscription. Great customer service! :)

Jerra's Garden

Dec 17, 2024  on Shopify

I had a lot of questions when trying to set up my subscription plans and contacted support. They (Sebastian), assisted me wonderfully. Were very patient with all my questions and didn't leave until I was all done. Really impressed and happy with their customer service so far.

Ground Floor Dog Treats

Dec 16, 2024  on Shopify

New to this app, needed some support, Jackson was very quick, very helpful and gave me confidence in the app, and even more in the quick support that was provided, highly recommend

SaraFlow

Dec 16, 2024  on Shopify

Amazing customer service! went the extra mile to record tutorial video for my issue, and was very flexable. Recommend for subscription service on your store!

Electric Pony

Dec 16, 2024  on Shopify

Helpful online chat. I wanted to add a button on my website so that my customers can find their autoship easily and Brooks helped me with this.

Torokhtiy Weightlifting

Dec 16, 2024  on Shopify

I’m on the highest-tier plan and use the app’s API, but a basic feature like sending 20+ requests isn’t working. They’ve been trying to fix it for nearly a week, halting my automation and business processes. I wouldn’t recommend this for anyone needing more than basic subscription features.

Nightly Greens

Dec 15, 2024  on Shopify

We are really enjoying Appstle so far. It's Price very competitively and has all the core features as all of the big subscription apps. The customer service is great! I had Henry help me code a "manage my account" link on the customer portal no questions asked. Would highly recommend.

BIG school

Dec 15, 2024  on Shopify

The support team is amazing, they answer all your questions and are willing to help you solve all your problems. I think the app is the best in the segment! I recommend it!

3rd Bird Kombucha

Dec 15, 2024  on Shopify

Their customer service is incrediable. As a small business owner, I don't have the time to go back and forth with developers. Appstle is prompt- answers all of my questions- and provides loom videos of our conversations so that I can go back a watch if need be. Highly recommend.

VitClear

Dec 14, 2024  on Shopify

Support staff have been amazingly helpful - specifically Max. Any issues I had were sorted within minutes, and even came with supporting screenshots and videos for future issues. Would recommend.

JelArts

Dec 12, 2024  on Shopify

Sebastian was extremely helpful and quick in customizing the colours on my customer portal for me. Highly recommend this app!

Berger Box

Dec 12, 2024  on Shopify

Appstle has been a game changer for my home delivery serivce, BergerBox. My needs required heavy customization of customer facing subscription offerings and the Applstle team worked hand in hand with my developer to create custom offerings that are meeting mine and my customers needs perfectly since the website launch. Nate Layton Owner/CEO Hershberger Heritage Farm & Berger Box

Moselle Natural Health

Dec 11, 2024  on Shopify

The ease of use and the customer service are phenomenal. I chatted with support today about a question I had and they not only helped me with the question I had - they went above and beyond and offered to make some changes to my widget so it perfectly matched my theme. Top notch support and an amazing product that has helped my business grow with subscriptions!

Vital Tea

Dec 10, 2024  on Shopify

The settings section is a little hard for me to work with. But Mona was very patient in assisting me with all the questions and helped me successfully set up the subscription as I wanted. Thank you very much. Top Recommendation!

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