Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Perpetua Life® UK

Oct 02, 2024  on Shopify

Great app and great customer support. It allows us to make a considerable amount of recurring revenue monthly via subscriptions and customers have full control - they can skip, pause, edit or cancel subscriptions.

do good adventures

Oct 02, 2024  on Shopify

I am continually impressed with the support I get from the team at Appstle. Although the program is generally easy to use, I have run into some questions and they are always very responsive and helpful.

DK BEAUTY

Oct 02, 2024  on Shopify

Wonderful customer service. We are new to the subscription feature so still learning, but so far seems really good.

My Store

Oct 02, 2024  on Shopify

I loved this App, it covers everything you need for a good subscription website. And the client support/services provided by this app's engineer is just fabulous. They are very supportive, they are smart and addresses your concern very well. I availed the support from Maya and Harris and my issues were promptly taken up and adderessed nicely.

Remolonas

Oct 01, 2024  on Shopify

They make changes in production without notifying customers, resulting in customer portal downtimes of more than 12 hours. Or they upload new features without testing them properly with the result that “things” appear that don't work or don't fit the aesthetics of the portal. Most of their support tickets take between 24-48 hours to resolve because their agents have limited knowledge and have to pass the issues to their developers. Some of these issues result in financial and reputational losses for those of us who use Appstle. They do not calculate shipping rates correctly, so many times orders are shipped without shipping costs and this means losses. And much more.

Made Without

Oct 01, 2024  on Shopify

Pretty complicated to customize without coding knowledge, BUT support did it all for me, so i didn't have to do any of that myself. Very responsive and quick.

Project Life

Sep 30, 2024  on Shopify

Switching over from recharge given the crazy fees the charge. Still early days on appstle but so far it's been great. Way more functional and the support is 100x better. So glad I found this app and team!

Ribbon Checkup

Sep 30, 2024  on Shopify

App is simple. But has the best value for the $ once you learn it. No transaction fees and reasonable pricing. Support team is best in class too.

The Ganchillo People

Sep 30, 2024  on Shopify

Me ha atendido Sebastian y ha sido muy atento! Ha solucionado todas mis dudas, problemas y se ha mostrado dispuesto a ayudarme en todo momento. La app es muy cómoda de usar y cubre todas mis necesidades actuales.

Sunnahfoods.dk

Sep 29, 2024  on Shopify

Great customer service! Kylie was very kind and helpful with answering all my questions and helping me in the setup phase. im definitely going to be sticking along for a while!

Smints Air Freshener

Sep 28, 2024  on Shopify

Ash with the merchant success engineer team was EXTREMELY informative and was able to swiftly find answers when it came to their app's premium functionality. Made my decision abundantly clear that this App was the right choice for my business.

Jupiter

Sep 27, 2024  on Shopify

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Bezi Brush

Sep 26, 2024  on Shopify

Henry was extremely helpful to me. I always get quick replies to my questions with screenshots that make my next steps clear and easy to follow.

EasyStreet Bets

Sep 26, 2024  on Shopify

Team is great to work with. Helped me answer all of my questions very quickly which allowed me to get online Quickly!

Reuben Hills

Sep 26, 2024  on Shopify

Seamless assistance from friendly and approachable staff when encountering issues. Easy flow to use, and if anything is confusing, help is close by.

Nitrolithic Labs

Sep 25, 2024  on Shopify

Everything looks great so far! I recently changed themes and the app wouldn't work. I started a chat and Jackson had the issue fixed in five minutes! Great response and service. I haven't been on the app for long, so I don't have any subscriptions yet, but I'm expecting great success with recurring customer orders! Thank you! Nitrolithic Labs. If you want to see how the app looks on my shop, feel free to visit nitrolithiclabs.com!

Nefertem

Sep 25, 2024  on Shopify

Fast customer service, the app does the job as expected, and any hiccups have been taken care of quickly and efficiently. I appreciate the small-business-friendly pricing and ease of set up.

Garuka Bars

Sep 25, 2024  on Shopify

the support team is so responsive, they really do get back to you in a few minutes, and they have the right answers and are willing to help you customize and code to make small changes if you don't know how to do it yourself. really top notch support.

Hercules Supplements Aust

Sep 24, 2024  on Shopify

Customer service by Sean Has been amazing. He is always helpful and no question is too stupid. For those of us who are tech challenged he is an amazing support!!

WilderBites

Sep 24, 2024  on Shopify

This app has been great so far! Been using it for the past few months and our customers are happy! The customer service it on point and always there to answer my questions and troubleshoot immediately! Highly recommend!

Scroll to Top