Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Goldie's - Designer Dress Hire

Sep 18, 2024  on Shopify

I cannot leave a higher review for this App and the incredible company behind it. Kate has gone well and truly above expectations with helping me onboard their product on my website. If you need any sort of subscription based product for your website, Appstle is the answer!

Tierra Farm

Sep 17, 2024  on Shopify

Henry was very helpful is listening to my situation and trying to find a solution as I migrate our client from BOLD subscriptions to Appstle and trying to visually look the same on the front end. We don't have a solution yet, but hes reaching out to the team to see what is possible!

Comme 1 CE

Sep 17, 2024  on Shopify

The team was incredibly supportive during the installation process, providing quick and detailed assistance to ensure everything was set up perfectly. Their guidance made the setup smooth, and the app works seamlessly with our Shopify store. Perfect for anyone looking for an easy-to-use subscription solution with top-notch support

Babette's Bakery

Sep 17, 2024  on Shopify

I got a technical issues responded to and fixed within a few minutes. Then I had a few other questions and the customer support responded promptly. The whole interchange was pleasant and I got my issues resolved. For someone who's not a techie, I'm immediately sold on Appstle.

SOLID BRUSH

Sep 17, 2024  on Shopify

Heel blij met deze app! Ik had hulp nodig en helpdesk was zeer snel en hebben alles perfect ingesteld en opgelost!!

Faithful Saint Coffee

Sep 16, 2024  on Shopify

Hussain was the one that helped me. Customer service is key when I look to partner with a company. It doesn't matter how nice or awesome your app is. If the customer service doesn't happen or it's replaced by AI, customers can tell how much you actually care. The promise is only as good as trust that is built over time. You can't automate that. Appstle's team does not compromise on this. I recommend their service.

PureBreeze

Sep 16, 2024  on Shopify

Great service. Their customer support team is awesome. They will directly handle issues themselves if I ask them questions on things I can't figure out and are very responsive typically in under 1 minute. For subscription services for shopify this is the way to go.

Autoimmune Health & Nutrition

Sep 16, 2024  on Shopify

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

Iron and Clay Flowers

Sep 16, 2024  on Shopify

Ash with Appstle customer service truly made the experience with the app worthwhile. Navigating the ins-and-outs of Shopify can be a little confusing, but the team at Appstle walked me through everything with screenshots and patient explanations of how to do each option of how I wanted it set up. When I became stuck on an issue, they logged into my Shopify account and found the issue quickly, and didn't log off until they made sure that the problem was completely resolved. Thanks again, Ash!

Dark Core Roasters

Sep 16, 2024  on Shopify

Mona from the support team was incredible. She helped without hesitation, answered all my stupid questions, and made changes lightning-fast to help get the subscription integrated. When my questions got increasingly silly and repetitive (tweak this colour here and their type questions), she was able to show me patiently how to do this myself. 10/10 service and highly recommend.

My Store

Sep 15, 2024  on Shopify

Their support is great and I like the app so far! New to subscriptions but I appreciate the staffs ability to help quickly and get everything completed the way I want. Thanks Appstle team!

TradingGrapes

Sep 15, 2024  on Shopify

The support team of Appstle is second to none. We are building a platform that uses the subscription tool for a different purpose to the standard subscription model and the team has been exceptionally helpful during the build process. Responses within 1-2 minutes always and nothing seems to be too much trouble. Honestly couldn't recommend Appstle highly enough.

Coby's

Sep 15, 2024  on Shopify

Great App for our Subscriptions. Easy to integrate and a lot of customization possible. If you need help, you receive support answer less than 1-2min and they fix your problem immediately!! Thanks to the great team!

Synty Store

Sep 14, 2024  on Shopify

I've managed to set up a SaaS style subscription service on my store for digital products. There are a couple limitations but if you spend the time and figure out what those limitations are you can design your subscription product to work for digital SaaS. Appstle has great customer support. They are very responsive and always willing to help with tricky questions. So far this has been a good choice for us and our business.

Stitchin Heaven

Sep 12, 2024  on Shopify

So far the App is providing a lot of solutions for my company. I still have some testing to do, but think it will be great after speaking with customer support via chat. The Chat rep was wonderful. She answered all of my questions, sent me how to videos for my specific use cases (which are very unique, so it took some creative thinking on her part!). Wonderful experience with customer service. 100% Recommend!

Fitness Bento

Sep 11, 2024  on Shopify

The App has everything you need with subscriptions. The customer portal and interface is really clean and easy to use for our customers. The support team are really quick to help with issues big and small and I have not run into any issues that could not be solves. I would recommend this app to anyone looking to have a subscription service on their website.

Raymonds Warehouse

Sep 10, 2024  on Shopify

I am very pleased with this app. I wish I had more control over the customization but their support is very responsive and easy to work with. Only downside is that subscription orders don't merge when there are multiple subscriptions at the same time if they have different intervals. But, all apps seem to have this issue.

Vésaura

Sep 10, 2024  on Shopify

Great customer service especially Jackson and also the best subscription app (I have tried all of them). Just wish they have a function to let customers plan their subscription in advance with different products on the store every month. But anyhow, everything is amazing :)

Biltong.com.au

Sep 09, 2024  on Shopify

This app offers a comprehensive set of subscription features and is easy to use. There was an issue that was causing confusion and their team actually listened to my feedback and changed it -- a software company that actually listens to their customers and wants to improve? UNHEARD OF in this day and age. Well done team. I am happy to endorse this App and I am using it on 2 different stores. Wishing you success :)

OnwardWell

Sep 08, 2024  on Shopify

I need some assistance and Sebastian was awesome. I've actually rarely had a customer service experience like this. I simply wanted instructions on making changes to the view of my subscription widget. Instead of giving me instructions, Sebastian made the changes for me and even made additional suggestions for changes to improve the user experience. Then he made those changes too! I am very impressed in a world of poor customer service, my initial experience with Appstle has been awesome!

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