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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

SELODE.AI

Nov 24, 2024  on Shopify

Great app and amazing customer support. They have gone above and beyond helping us with setup and customisation.

PlayHrdTrainHrd

Nov 23, 2024  on Shopify

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

Curo Skin

Nov 23, 2024  on Shopify

app works great although some CSS coding knowledge is required if you want to make it look really fancy! Customer service is great though and they're on hand very quick. Henry in particular who was a real life saver in helping me out when I needed him.

saltandsoilsd

Nov 23, 2024  on Shopify

Good so far. Complicated requirements required a lot of assistance with setup. Brooks was very helpful

Axiology

Nov 23, 2024  on Shopify

Really awesome app, the customer support has been excellent to do some complicated actions with subscriptions and gifts with purchases. Also really really happy that I can add custom html/css within the subscription selector box on PDP.

Les Sages Gosses

Nov 22, 2024  on Shopify

I try different Subscription apps, and definitely APPSTLE contains what a startup store needs! The support service is awesome, quick and effective! Price-money value is the best on the subscription app no in Shopify.

Middle Pillar

Nov 22, 2024  on Shopify

The team were able to answer my query within 2 minutes and even installed the app, placed it correctly on my site and chnaged the colours to match my theme. I am working on a saturday and am so impressed with the speed and level of service provided, even on the free subscription. I would 100% recommend Appstle to anyone!

lil sweet treat

Nov 21, 2024  on Shopify

Appstle is a great option for subscription needs! I had a handful of questions this afternoon during our initial setup of launching a subscription service and had all my questions answered via help articles, walkthrough videos and more from Jackson. Looking forward to continuing to work with Appstle for all of our subscription needs!

Cosset Naturals

Nov 21, 2024  on Shopify

I just had a great experience with Maya who helped me with a technical issue and also added value by customizing parts of the app for our theme and brand. Great service!!

Happy Healthy Online Shop

Nov 21, 2024  on Shopify

It's exactly what we need! The app is great and the customer service is even better! It's a perfect solution for your e-commerce needs! Kudos to Jackson for providing a quick solution to my concern!

Ad Astra Roasters

Nov 20, 2024  on Shopify

The customer support rep was very knowledgeable. He helped me with the whole migration process and more.

Pruf.

Nov 20, 2024  on Shopify

After trying several lesser-known widgets to give them a chance, I quickly discovered why Appstle is the most downloaded and highly rated subscription app on Shopify. The integration was seamless, and—most importantly—it actually worked. Unlike other widgets that failed to apply discounts when adding subscription options to the cart, Appstle delivered flawlessly. The customer service is top-notch! They respond within minutes and even go into your store to fix issues directly. Huge shoutout to Jackson for the fantastic support! I'm also using their Volume plug-in now, and the two integrate perfectly. Highly recommended, especially if you're just starting out and already juggling a million things. You don’t have time to waste on tools that don’t work right out of the box. Rating: 5/5

Orchard Valley DIY Home Decor

Nov 19, 2024  on Shopify

I had a wonderful experience working with the staff at Appstle. They were always so helpful! If you are looking for a great subscription for your website look no further. DeeDee

The Soul Vine

Nov 19, 2024  on Shopify

This has been a great app to elevate my business and sales. The customer service, Brooks, was phenomenon. I am very happy with this app and services.

Botanica Paper Co

Nov 18, 2024  on Shopify

I started using Appstle for my monthly Card Club and I love the user-friendly interface, customization, and amazing customer service! Thank you!

NatureOn

Nov 17, 2024  on Shopify

The team in Appstle is super helpful. I have been using this in multiple stores but our developer was not able to teach us how to properly use this app. Now that we have an idea on how to properly use it, we can move on without that developer's help since most of the features and functionalities of our store relies on widgets

ChocoSol Traders

Nov 17, 2024  on Shopify

Quick & responsive support team to help get things going - Just starting the process but they've been great so far.

SameDaySupply.com

Nov 17, 2024  on Shopify

Henry has been amazing!!!!! Every staff member has been great and I wish all apps had this level of customer service!

PIDGINMOJI

Nov 17, 2024  on Shopify

Appstle Subscription is an exceptional tool with seamless features and outstanding support, making subscription management effortless and boosting my business!

Press Juices

Nov 17, 2024  on Shopify

We operate a micro business, on line sales are our primary sales method to us & repeat business is critical. Appstle enables us to seamlessly provide this service to our customers. Any support queries' we send are acted on and addressed promptly and professionally.

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