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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Sunshine Meals

Aug 31, 2024  on Shopify

The customer support with Appstle is Amazing. I am not a developer just an average person just trying to figure out ways to help my business grow. The customer support team at Appstle have always been there to help whenever I needed it.

Into The Eve

Aug 31, 2024  on Shopify

The app itself is amazing and very efficient! The Appstle team is ALWAYS incredibly helpful with any questions we have.

Curious Coffee

Aug 30, 2024  on Shopify

amazing customer support, prompt, friendly, really taking time to find solutions for each unique situation - i was very impressed!

Origins Of Health

Aug 29, 2024  on Shopify

I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.

Snoo Hire New Zealand

Aug 29, 2024  on Shopify

We have had a great experience with Appstle, the app works seamlessly to charge customers weekly. We had a glitch (caused by us) and the support to fix it was very quick. Thanks team Appstle!

Arcana

Aug 29, 2024  on Shopify

I have just signed up for this app and had a slightly complex set up for my subscription. I reached out and Henry replied with an incredibly clear walk-through video and also set it up for me. I am so impressed by the customer service and so glad I chose this app!

Luxea' Nails | Luxury Press On Nails

Aug 28, 2024  on Shopify

I absolutely love this app for adding an extra stream of income to my business membership. I was initially stuck, but the support team was incredibly helpful in resolving my issue and even tested it to ensure everything was working perfectly. I'm so happy I found this app—it's been a game-changer for my business

Wordy & Wild

Aug 28, 2024  on Shopify

Customer service is absolutely top notch, they know the answer to everything, all issues ironed out quickly.

Clever Canine Boutique

Aug 27, 2024  on Shopify

App is robust and there is a very helpful team willing to work with you to get your subscriptions up and running the way you need.

Wezario

Aug 27, 2024  on Shopify

The application is complete and the customer service is great, the staff is competent and responds quickly.

Axels Elixir

Aug 27, 2024  on Shopify

Highly recommend this app. It was simple to set up and provide subscription options to our customers. The customer portal is simple to customise. Above all, the customer service is superb. Live chat available 24/7 with super knowledgable and helpful engineers. Great experience.

freshdrink.ch

Aug 27, 2024  on Shopify

We switched from Bold to Appstle and are absolutelty happy with it. More intuitive interface, more options and a good price-performance ratio. We are particularly happy with the chat support, which was able to offer a tailor-made solution to our question (thanks again, Nancy!).

Nugget Stacker

Aug 26, 2024  on Shopify

I have been using this app for over a year and it is perfect for subscriptions. The platform is great and the support is on point!

Honestea & Co.

Aug 26, 2024  on Shopify

The team members are absolutely awesome! The help comes within 5 minutes of chatting with them and the setup of the app is just easy to understand. What's best about it for me is just that its just a pretty app lays well with my website. Love it!

Restore

Aug 25, 2024  on Shopify

Super impressed by the support team compared with peer subscription and other apps. Very fast to respond whenever i have an issue and extremely helpful

UniCookies

Aug 23, 2024  on Shopify

I rarely write reviews, but this app deserves a standing ovation. It's streamlined my life in ways I didn't know were possible. The interface is intuitive, the features are robust, and the value for the subscription price is unmatched. I've recommended this app to 4 people who came back to thank me after setting it up and solving their subscription nightmares. A special shoutout to Mona and the entire team at Appstle. Yall may be small, but yall are mighty. Keep up the great work and fast communication!

Our Health Naturally

Aug 22, 2024  on Shopify

This is THE MOST EXCELLENT chat customer service I have ever experienced. The support engineer was able to help me with a fairly complicated subscription problem. There was one small aspect which couldn't be addressed right away, but I was assured the development team would fix the issue by tomorrow. This was one support chat that was time well-spent! This service is easy to use. They just need to expand into text message subscription options.

Cultivate Foundations

Aug 22, 2024  on Shopify

Appstle's customer service team is wonderful - they've been really flexible with us on a number of occasions as well as very responsive and friendly. We've been pretty happy with the service and handling of our subscriptions, and there is a lot of room for customization.

shopoveda

Aug 22, 2024  on Shopify

The app works great and the team is even better. The install process was very easy and the team was there to help every step of the way.

Slobber & Chops

Aug 22, 2024  on Shopify

I am currently in the processing of migrating from another platform, and the level of support I have received from the Appstle team has been superior. Would not hesitate to recommend!

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