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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Sunnahfoods.dk

Sep 29, 2024  on Shopify

Great customer service! Kylie was very kind and helpful with answering all my questions and helping me in the setup phase. im definitely going to be sticking along for a while!

Smints Air Freshener

Sep 28, 2024  on Shopify

Ash with the merchant success engineer team was EXTREMELY informative and was able to swiftly find answers when it came to their app's premium functionality. Made my decision abundantly clear that this App was the right choice for my business.

Jupiter

Sep 27, 2024  on Shopify

I had a fantastic experience with this app! Kate from customer support went above and beyond to resolve my issue. Not only did she quickly address my concerns, but she also provided valuable advice on how to make the most of the app. Her professionalism and willingness to help truly made a difference. Highly recommend this app and their exceptional support team!

Bezi Brush

Sep 26, 2024  on Shopify

Henry was extremely helpful to me. I always get quick replies to my questions with screenshots that make my next steps clear and easy to follow.

EasyStreet Bets

Sep 26, 2024  on Shopify

Team is great to work with. Helped me answer all of my questions very quickly which allowed me to get online Quickly!

Reuben Hills

Sep 26, 2024  on Shopify

Seamless assistance from friendly and approachable staff when encountering issues. Easy flow to use, and if anything is confusing, help is close by.

Nitrolithic Labs

Sep 25, 2024  on Shopify

Everything looks great so far! I recently changed themes and the app wouldn't work. I started a chat and Jackson had the issue fixed in five minutes! Great response and service. I haven't been on the app for long, so I don't have any subscriptions yet, but I'm expecting great success with recurring customer orders! Thank you! Nitrolithic Labs. If you want to see how the app looks on my shop, feel free to visit nitrolithiclabs.com!

Nefertem

Sep 25, 2024  on Shopify

Fast customer service, the app does the job as expected, and any hiccups have been taken care of quickly and efficiently. I appreciate the small-business-friendly pricing and ease of set up.

Garuka Bars

Sep 25, 2024  on Shopify

the support team is so responsive, they really do get back to you in a few minutes, and they have the right answers and are willing to help you customize and code to make small changes if you don't know how to do it yourself. really top notch support.

Hercules Supplements Aust

Sep 24, 2024  on Shopify

Customer service by Sean Has been amazing. He is always helpful and no question is too stupid. For those of us who are tech challenged he is an amazing support!!

WilderBites

Sep 24, 2024  on Shopify

This app has been great so far! Been using it for the past few months and our customers are happy! The customer service it on point and always there to answer my questions and troubleshoot immediately! Highly recommend!

CXIX N.America

Sep 24, 2024  on Shopify

The interface can be a bit complicated sometimes, but the Appstle Support Team is always very responsive and helpful.

Brick Box Natural Soap Company

Sep 24, 2024  on Shopify

Appstle is solid. Great infrastructure and integration across their suite of applications. Customer service is friendly and knowledgable. I highly recommend Appstle for subs, loyalty and reviews.

FIMA

Sep 24, 2024  on Shopify

Jackson Wang replied to my request within a few minutes. He took the information for my concern and recorded a short and concise solution for me to view. Solved my problem in less than 10 minutes. Thanks!

iVisitDoc

Sep 23, 2024  on Shopify

My experience from Appstle was great. I received immediate support from Jackson that made navigating the platform seamless and efficient. The responsiveness of their team ensured that any questions I had were addressed promptly, allowing me to focus on what matters most. Their commitment to customer satisfaction truly sets them apart, making the entire process smooth and enjoyable.

aharamushrooms

Sep 23, 2024  on Shopify

I had an issue with sizing of the widget and reached out to customer service. The issue was resolved within minutes. A true demonstration that the team cares for their customers and is invested in helping them. I've used other subscription apps and they were clunky. Appstle is far from that.

PurelifeBiotics

Sep 23, 2024  on Shopify

So easy and SOOOO helpful! The app itself is easy to set up, although the support on offer is so good that there really is nothing to worry about if you do get stuck with anything. We saw a slow start, however, we have been surprised by the popularity of the subscription model and would recommend it to anybody with a product line that is endlessly replaceable. Our customers love it, so we love it too!

Greenfleet

Sep 23, 2024  on Shopify

The team at Appstle are always super helpful at helping to solve any queries we have with the app. It's working really well for us. We'd love for it to support B2B customer subscriptions, but other than that, we're really happy with it.

One To One Learning

Sep 23, 2024  on Shopify

I'm using the free version of this Appstle℠ Subscriptions App. We are a non-profit organization. we created a recurring Donation. Customer service is being great, knowledgeable and resourceful.

Espresso Dolce

Sep 23, 2024  on Shopify

Wonderful service. I've been using the Appstle℠ Subscriptions App for a few days now, and it has completely transformed how I manage subscriptions on my eCommerce store. The app is incredibly easy to set up and customize, allowing me to create flexible subscription plans for my store

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