Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Harry's Nut Butter

Jul 10, 2024  on Shopify

Just starting on the platform but already getting all the support from the team. Response time is very impressive and I can literally get help as I'm setting up my first subscription rule. Huge thank you to Mona!

My Miracle Tea LLC

Jul 09, 2024  on Shopify

Absolutely the BEST. I am new to shopify, but the autoship feature is extremely important as we have migrated from another platform to shopify. Our business's bread and butter is the autoship for our customer's health supplements and detox tea. My webmaster and I have been able to implement this program beautifully. Tonight, as my webmaster was not available and the question was over my head for our launch tomorrow, their CHAT feature introduced me to Mia who take care of the issue so well! Whew! So grateful. This is an extremely important app and we couldn't be happier.

Oreja Linda

Jul 09, 2024  on Shopify

LOVE this app. It has one of the best customer service that I have EVER received. I found it pretty easy to set up and it has all the features plus more that I need to complete my subscription boxes. I can't recommend it enough.

AussieGoodDeals

Jul 08, 2024  on Shopify

Best subscription building app for shopify. Offers various features to build bundles and subscription plans

01ELEMENTS

Jul 08, 2024  on Shopify

Great and fast help. Always good. Ask something and they will tix it for you. Defenetely reccomend!!

The Mindful Drinking Co

Jul 07, 2024  on Shopify

Great app and consumers on our site find the subscription service easy to use. For us, the best part is their outstanding customer service, always ready to assist with any issues.

Dare 2b Artzy

Jul 07, 2024  on Shopify

I have been pretty happy with this application. There was a bit of a learning curve since this was the first "monthly club" I have set up. When I have questions, they are pretty quick and easy to work with via a live chat. I would recommend this application.

roxfragrances-us

Jul 07, 2024  on Shopify

This App is a Game-Changer! I can't recommend this app enough. It's incredibly user-friendly, even for someone like me who isn't super tech-savvy. But the real star of the show is the amazing support team. They are so helpful and responsive, going above and beyond to ensure I had a smooth experience. Every time I had a question, they were there to guide me through the process, explaining things clearly and patiently. It's clear they genuinely care about their customers and their success.

Flowers & Flowers

Jul 06, 2024  on Shopify

Great app! Despite some issues with integration with our theme, after great and timely support the problem was resolved within minutes and everything works well now. Highly recommend.

SirtLife

Jul 05, 2024  on Shopify

Fantastic support and guidance to get the buttons customised for the shop with CSS + supporting with settings instructions as well - thank you Magnus

VINYL MOON

Jul 05, 2024  on Shopify

I've tried every single subscription app out there over the last 9 years. I have been blown away by the support team at Appstle! They are incredibly patient and helpful. Its been a joy working with them and using this app!

Brewing Belief

Jul 03, 2024  on Shopify

Appstle is a feature packed subscription app. There's so many things you can do. For us, we picked the Business plan so that we have access to Build-A-Box, which is a way for you to offer monthly, etc. subscriptions to your customers for any number of products that they get to choose. So, for example, they can choose an energy drink, a granola bar, etc. from a nice-looking UI and they subscribe to these items monthly or whatever cycle you wish. They get to build their subscription. And this feature is very customizable. You can change any text and colors to suit your store's style. NANCY from Appstle helped guide us to set up Build-A-Box to suit our use case. And now it's perfect! We asked her like 100 questions and she patiently, knowledgeably, and professionally answered them all to our satisfaction. She is an asset to her company and deserves a raise and promotion immediately! She even quickly created a screen recording with her voiceover to guide us on how to hide certain things that we don't want on our page while pointing us in the direction to show a button on our product page which will open Build-A-Box. KEEP UP THE GREAT WORK GUYS! Love your product, love the team! :D

Beauty Affairs

Jul 03, 2024  on Shopify

The support team is really great. There were some issues with imported customer subscriptions but after messaging the team they were able to fix it and link everything up for me. The app itself is still unintuitive and it really shouldn't be this much hassle to just get everything going.

Rodeo Life Coffee

Jul 02, 2024  on Shopify

Appstle is a small team but they are BIG on service! They always get to me right away when I need help, and solve any problems I have. Highly recommend! Cheers, guys!

La Carte Postale

Jul 02, 2024  on Shopify

Super application, je recommande, le support répond très facilement et très vite à mes questions, c'est parfait !

PeroPero

Jul 01, 2024  on Shopify

The customer service is absolutely amazing! They respond right away and are able to get things done for you quickly. Really, it's the best customer service you could ever expect!

Peak Fit

Jul 01, 2024  on Shopify

Great app with a simple to use interface and very intuitive, easy to set up and apply subscription models to products. A lot of good features for a very reasonable price. In addition, the support staff are very forthcoming, friendly and answered all of my questions.

amdlasers

Jun 30, 2024  on Shopify

The Appstle Subscriptions app is highly versatile and robust, perfectly suited to our growing needs for offering subscriptions to our customers. We switched from Bold Subscriptions to Appstle because Appstle offers more features, has a flat monthly cost, and does not charge commission fees on transactions, unlike Bold. Additionally, Appstle has a fantastic support team that is responsive and always available to assist us with questions or adjustments. They help us identify and resolve any issues quickly and efficiently.

Resparkle

Jun 30, 2024  on Shopify

Anytime you need support to understand how to use the app, the support team is always ready to help. Thank you

Erie Coffee Roasters, LLC

Jun 29, 2024  on Shopify

Customer service has been responsive and helpful when I have needed to reach out. Sometimes I am frustrated that I have to reach out to customer service. For example, we recently changed our theme for our website, and the theme did not automatically pull over all of the necessary elements from our customer portal (we were missing the "manage subscriptions" button). This was not a fix I could do on my own - nor was it something that I realized was a problem until a customer reached out, which doesn't help my company's image. Sometimes it feels like there are too many options and apps in Shopify, and it is difficult to anticipate how one change might impact other elements. I acknowledge that this is difficult to manage on the tech side - especially among multiple entities, and it is still frustrating as a business owner. Mostly, I think it is a helpful app. Aside from this recent frustration the only other wish that I have for the app is a way to export future orders (knowing that people can always pause or skip), but this function would be helpful in forecasting.

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