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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Wezario

Aug 27, 2024  on Shopify

The application is complete and the customer service is great, the staff is competent and responds quickly.

Axels Elixir

Aug 27, 2024  on Shopify

Highly recommend this app. It was simple to set up and provide subscription options to our customers. The customer portal is simple to customise. Above all, the customer service is superb. Live chat available 24/7 with super knowledgable and helpful engineers. Great experience.

freshdrink.ch

Aug 27, 2024  on Shopify

We switched from Bold to Appstle and are absolutelty happy with it. More intuitive interface, more options and a good price-performance ratio. We are particularly happy with the chat support, which was able to offer a tailor-made solution to our question (thanks again, Nancy!).

Nugget Stacker

Aug 26, 2024  on Shopify

I have been using this app for over a year and it is perfect for subscriptions. The platform is great and the support is on point!

Honestea & Co.

Aug 26, 2024  on Shopify

The team members are absolutely awesome! The help comes within 5 minutes of chatting with them and the setup of the app is just easy to understand. What's best about it for me is just that its just a pretty app lays well with my website. Love it!

Restore

Aug 25, 2024  on Shopify

Super impressed by the support team compared with peer subscription and other apps. Very fast to respond whenever i have an issue and extremely helpful

UniCookies

Aug 23, 2024  on Shopify

I rarely write reviews, but this app deserves a standing ovation. It's streamlined my life in ways I didn't know were possible. The interface is intuitive, the features are robust, and the value for the subscription price is unmatched. I've recommended this app to 4 people who came back to thank me after setting it up and solving their subscription nightmares. A special shoutout to Mona and the entire team at Appstle. Yall may be small, but yall are mighty. Keep up the great work and fast communication!

Our Health Naturally

Aug 22, 2024  on Shopify

This is THE MOST EXCELLENT chat customer service I have ever experienced. The support engineer was able to help me with a fairly complicated subscription problem. There was one small aspect which couldn't be addressed right away, but I was assured the development team would fix the issue by tomorrow. This was one support chat that was time well-spent! This service is easy to use. They just need to expand into text message subscription options.

Cultivate Foundations

Aug 22, 2024  on Shopify

Appstle's customer service team is wonderful - they've been really flexible with us on a number of occasions as well as very responsive and friendly. We've been pretty happy with the service and handling of our subscriptions, and there is a lot of room for customization.

shopoveda

Aug 22, 2024  on Shopify

The app works great and the team is even better. The install process was very easy and the team was there to help every step of the way.

Slobber & Chops

Aug 22, 2024  on Shopify

I am currently in the processing of migrating from another platform, and the level of support I have received from the Appstle team has been superior. Would not hesitate to recommend!

Etto Pasta

Aug 21, 2024  on Shopify

I just installed the app and the options are fantastic. Not to mention the incredible support team and service that they provide. They helped me with migration and custom settings so I didn't have to spend hours doing it myself. Extremely valuable!!

Karrikaid

Aug 21, 2024  on Shopify

What a great APP! And the support is awesome! They answered all my questions and was able to help me get up and running within 30 mins. Highly recommended!

Mr Vigour Supps

Aug 21, 2024  on Shopify

It's been a great addition to better serve our customers needs. The backend staff of this app have always been really helpful and prompt with their service too!

Brother Earth

Aug 20, 2024  on Shopify

Great support via chat with real people who know what they are talking about. Very quick to resolve and challenges we face

Inaya Nutrition

Aug 20, 2024  on Shopify

Great app and great support from the team compared to other subscription apps on the market. Highly recommended.

Zelda Hair Shop

Aug 20, 2024  on Shopify

It says its free until $500 but then to be able to use it they tell you that you need to pay this and that. Then you’re jus loosing you’re time setting up this app to find out after about prices that were not advertised before. THIS IS NOT OK !!!

ChubbleGumLLC

Aug 19, 2024  on Shopify

I have bugged the heck out of this team with my stupid questions and inability to comprehend the simplest of instructions. Though, this small team behind this app have been responsive, helpful and overly nice throughout all of it. They have fixed every issue I have inquired about in a timely manner. Best support ever...oh yeah - the app is fantastic too!

Utu

Aug 19, 2024  on Shopify

Appstle has amazing customer service. Brooks was great! He was available right away to answer my question and change the way the widget appeared on my website. He was very efficient and very friendly. Thanks Brooks!

HandleWallet

Aug 19, 2024  on Shopify

It's no surprise that they are rated so highly... The app is easy to use, subscriptions are easy to customize, and customer service is extremely helpful, friendly, and responsive.

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