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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Falls River Soap

Sep 03, 2024  on Shopify

Support was really great and they helped create the specific discount coupon that I was trying for but was not able to. They went above and beyond my expectation.

Tera Kaia

Sep 03, 2024  on Shopify

I use this app in a very unconventional way, and the support team has been amazing in helping me facilitate this. There's no way another app would be as flexible as this one. Our business has so much more financial stability because of this. Thanks Appstle team - I appreciate you all!

Tax Magazine

Sep 02, 2024  on Shopify

Really easy to use, and customer support is awesome. They helped me implement a custom billing request and solved a purchasing flow pain point that other platforms couldn't. Highly recommend!

Modern Storage Media

Sep 02, 2024  on Shopify

New updates make the app more and more valuable to our business. The options are extensive and their support team very quickly resolves issues we have. We highly recommend this app!

Quail Street Designs

Sep 01, 2024  on Shopify

Just launching tomorrow but so far the Customer Service has been unbelievable!! I'll have to report back once our subscriptions start to come and I see how well the app actually works. I'm sure it will be amazing.

The Lawman Rub Co Store

Sep 01, 2024  on Shopify

Outstanding Subscription App & Phenomenal Customer Service! I recently integrated the Appstle Subscription App into my Shopify store, and I couldn't be more impressed! The app is incredibly user-friendly and offers a wide range of customizable subscription options that have streamlined recurring orders for my business. It’s packed with features, all designed to enhance the customer experience while making subscription management effortless. What truly sets Appstle apart, though, is their above-and-beyond customer service. Anytime I encountered a question or needed assistance, their support team was quick to respond, highly knowledgeable, and incredibly patient. They went the extra mile to ensure everything was working smoothly and tailored to my store’s needs. If you're looking for a reliable subscription app with stellar support, Appstle is the way to go. Highly recommended!

farmletflowers

Aug 31, 2024  on Shopify

Great to have help available in the app when required :) So fast to reply and they fix my issues straight away - thanks

RAD Juice

Aug 31, 2024  on Shopify

I've tried my fair share of subscription apps and Appstle is by far the best one out there. It's extremely user friendly for both the consumer and operator, affordable pricing and unreal customer support if you ever need to reach out to them. Highly recommend!

KassimCares

Aug 31, 2024  on Shopify

The app is good. However, to improve further (5 star), you should allow free users to delete their subscribers. This feature is crucial as sometimes we have clients who wants to delete their subscription. Nevertheless, i was quite impressed by Brooks who handled my queries on deleting my current subscribers. He was very prompt and helpful. If being asked if i would recommend this app, i said 100%, yes.

Lorena Marco

Aug 31, 2024  on Shopify

Customer Service is great. They really adapt to your needs and are available 24/7. Always kind and trying to help you on your business. Worth it!

Papichulo Style LLC

Aug 31, 2024  on Shopify

i don't write reviews very often, but the customer service rep Jackson helped me fast and took care of all the small requests i had, the subscription app is amazing and the customer service even better!!!!

Sunshine Meals

Aug 31, 2024  on Shopify

The customer support with Appstle is Amazing. I am not a developer just an average person just trying to figure out ways to help my business grow. The customer support team at Appstle have always been there to help whenever I needed it.

Into The Eve

Aug 31, 2024  on Shopify

The app itself is amazing and very efficient! The Appstle team is ALWAYS incredibly helpful with any questions we have.

Curious Coffee

Aug 30, 2024  on Shopify

amazing customer support, prompt, friendly, really taking time to find solutions for each unique situation - i was very impressed!

Origins Of Health

Aug 29, 2024  on Shopify

I switched to Appstle several months ago. I think I'm still getting used to it. The customer service and support is very good. I usually get a quick response. The downside is there seems to be less features like skipping a delivery, etc. Items/orders instead need to be cancelled and re-added. Also, there is no easy way to combine orders like in other Apps.

Snoo Hire New Zealand

Aug 29, 2024  on Shopify

We have had a great experience with Appstle, the app works seamlessly to charge customers weekly. We had a glitch (caused by us) and the support to fix it was very quick. Thanks team Appstle!

Arcana

Aug 29, 2024  on Shopify

I have just signed up for this app and had a slightly complex set up for my subscription. I reached out and Henry replied with an incredibly clear walk-through video and also set it up for me. I am so impressed by the customer service and so glad I chose this app!

Luxea' Nails | Luxury Press On Nails

Aug 28, 2024  on Shopify

I absolutely love this app for adding an extra stream of income to my business membership. I was initially stuck, but the support team was incredibly helpful in resolving my issue and even tested it to ensure everything was working perfectly. I'm so happy I found this app—it's been a game-changer for my business

Wordy & Wild

Aug 28, 2024  on Shopify

Customer service is absolutely top notch, they know the answer to everything, all issues ironed out quickly.

Clever Canine Boutique

Aug 27, 2024  on Shopify

App is robust and there is a very helpful team willing to work with you to get your subscriptions up and running the way you need.

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