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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

3RD ROCK

Aug 12, 2024  on Shopify

Really helpful support team. Henry was quick in his responses and sorted out the issue with my product page widget within an hour, now it works perfectly.

Beauty of Nature

Aug 10, 2024  on Shopify

I have asked the team at Appstle a lot of questions and they have answered everything to my satisfaction. When I can't determine why things aren't functioning properly, I include screenshots and detailed messages about what's happening and what I would like to happen. They always solve my problem. Even when the functionality I wanted was not the typical use case for their app, they took the time to listen to me and understand my end goal and they came up with a solution that does what I need. They are very patient and kind and curteous.

LUTZEX

Aug 07, 2024  on Shopify

I had a great experience with their support. I had trouble implementing the app, but got help quickly and efficiently. I also like that they charge based on how well the subscription feature does, starting at free.

Bulk Candy Store

Aug 07, 2024  on Shopify

I was using another subscription app on a different platform and when I switched to Shopify I decided to try Appstle and I am very glad I did! This app offers a comprehensive set of subscription features and is easy to use. The customer service is Excellent, quick to respond and even offered me design options after fixing an issue I had. This is especially great as I have not even made it to the paid plan yet. Highly recommended!

Groovy Things co

Aug 07, 2024  on Shopify

Appstle help desk is so great! We have two shopify stores with two subscriptions, one with over 1000 subscribers. When I need help, they are there immediately to walk me through my issues. Today Ash helped me with a problem and solved it quickly.

Spanish With Vals

Aug 07, 2024  on Shopify

The customer service was really good and they reply really fast. Ash helped me with all my questions :)

Integrative Healing Institute®

Aug 06, 2024  on Shopify

I moved from Recharge to Appstle. Appstle has been very easy to work with. Their customer service is very fast and quick to fix any issues.

Ascend Mushrooms

Aug 06, 2024  on Shopify

my experience with brooks was absolutely fantastic. I was NOT expecting to receive so much backend support for my business, and it was like having a pocket assistant to support me with stuff that I have no idea how to do. AMAZING APP.

thelittlebigbamboo

Aug 06, 2024  on Shopify

Quick response, was working to solve the problem. Got the solution in the end. Good customer service! Cheers Henry

NOVERTHINKER

Aug 05, 2024  on Shopify

I am currently working on a subscription based service - after getting in touch with the Appstle team ( reply was super fast) the team helped me tremendously as I needed a unique solution to solve my costumer's payments. I am so happy that Appstle not only could provide that but also did that in a super friendly, competent and FAST manner. Looking forward to using Appstle from now on!

BuMama

Aug 04, 2024  on Shopify

We've been using Appostle for our subscription features and build-a-box options, and we couldn't be happier. The interface is much clearer compared to other apps we've tried, making it easy to navigate and use. It offers a wide range of features that meet all our needs. Best of all, the customer support is incredibly responsive and dedicated to helping fulfill all our requests. Highly recommend!

Sensei

Aug 04, 2024  on Shopify

I requested help through the app and within seconds I was speaking to a software engineer who immediately managed to fix my problem with the subscription box. Great customer service. Highly recommend this app!

American Dream Coffee Co

Aug 01, 2024  on Shopify

The merchant success team is awesome. Super responsive and solutions oriented. I'm incredibly impressed with their work.

Cane Brew Beverage Company Inc

Aug 01, 2024  on Shopify

Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service. My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!

Welle Essentials

Jul 31, 2024  on Shopify

Great experience with Nancy from the Support team who was professional and very helpful in getting me set up!

Grace & Bloom Collective

Jul 31, 2024  on Shopify

I'm really enjoying the app and all of it's many features. I'm not the most tech savvy but their customer support has been phenomenal - available, fast, and resolved all of my issues.

Golfpod

Jul 30, 2024  on Shopify

The experience so far has been great! Especially the support team that are really helpful to get your wish done! Thanks to Henry! !

The Meat Wagon

Jul 29, 2024  on Shopify

Having used the Membership app previously, I knew that I'd be in for a safe and excellent experience with anything else made by Appstl. As expected, the subscriptions app is well architected and excellently executed, pre-empting every possible desire a merchant could have. Where their comprehensive configuration options didn't cover every bit of customisation, the customer service team was happy (and able!) to implement every change I requested. Team members Mona and Jackson were especially helpful, giving up large chunks of their time to help me set the app up for success. Excellent value and tremendous customer service.

AnythingEC

Jul 29, 2024  on Shopify

Really a great app, tried tons of others and this is easily the best! The support team is awesome as well

Julie Did It Studios

Jul 29, 2024  on Shopify

Excellent support and options for subscriptions. We've enjoyed this app for over a year now and has met all our needs.

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