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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,594)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Cane Brew Beverage Company Inc

Aug 01, 2024  on Shopify

Appstle does deliver pretty decent and robust control of subscription accounts to customers. The support is great and any issue is handled pretty darn fast which I REALLY appreciate - so 5 stars on customer service. My only constructive criticism would be that the admin side of Appstle is not accessible on mobile screens. As the customer service person working remote I am not always at a desktop and having access via phone would be a plus. It's not a deal breaker by any means. Good job to Appstle team!

Welle Essentials

Jul 31, 2024  on Shopify

Great experience with Nancy from the Support team who was professional and very helpful in getting me set up!

Grace & Bloom Collective

Jul 31, 2024  on Shopify

I'm really enjoying the app and all of it's many features. I'm not the most tech savvy but their customer support has been phenomenal - available, fast, and resolved all of my issues.

Golfpod

Jul 30, 2024  on Shopify

The experience so far has been great! Especially the support team that are really helpful to get your wish done! Thanks to Henry! !

The Meat Wagon

Jul 29, 2024  on Shopify

Having used the Membership app previously, I knew that I'd be in for a safe and excellent experience with anything else made by Appstl. As expected, the subscriptions app is well architected and excellently executed, pre-empting every possible desire a merchant could have. Where their comprehensive configuration options didn't cover every bit of customisation, the customer service team was happy (and able!) to implement every change I requested. Team members Mona and Jackson were especially helpful, giving up large chunks of their time to help me set the app up for success. Excellent value and tremendous customer service.

AnythingEC

Jul 29, 2024  on Shopify

Really a great app, tried tons of others and this is easily the best! The support team is awesome as well

Julie Did It Studios

Jul 29, 2024  on Shopify

Excellent support and options for subscriptions. We've enjoyed this app for over a year now and has met all our needs.

Qohyrah

Jul 29, 2024  on Shopify

I have just started using Appstle and i can tell you Sean was a real life saver. He was efficient and was able to attend to my requests at once. It was a great experience chatting with an actual person and not an AI.

Kiri10

Jul 28, 2024  on Shopify

I've been using Appstle subscriptions for a while now and It's great. The support team and specifically Sean recently went above and beyond to help me. I wanted one feature that was on the higher plan, but it felt too expensive to upgrade for that one feature, so Sean and his Manager created me a custom plan, I'm only paying a little bit more for that added feature. If in doubt always ask, worst thing they can say is no, but best thing they might be able to deliver exactly what you need - Winning!!! Thanks so much team :)

Light Provisions

Jul 28, 2024  on Shopify

I have used Appstle for a little over a year and so far it has been a great app. The devs are incredibly generous with the free tier, meaning it's free until you reach $500 in customer subscriptions. I haven't nearly reached that as I haven't been marketing subs as much, but it's been a huge help in getting off their ground. Their help team is also incredibly friendly, fast, and helpful.

Muley Fanatic Foundation Store

Jul 28, 2024  on Shopify

We are transferring from one subscription application to Appstle. The past application was really hard to work with and Appstle has been wonderful so far on the transition over and getting the new Subscription Application set up. Greatly appreciate all the recommendations to make the app better for our customers and for us. Also making sure the application was running correctly. Thank you.

PetPA

Jul 27, 2024  on Shopify

While the user inferface is not always easy to use, the customer service team are exceptional and always fix any issues in a timely manner. We have been very happy with this service.

The Local Yolk

Jul 27, 2024  on Shopify

This app is fantastic, has saved us hours of data entry and the support team is brilliant. I highly recommend it.

Nook Health

Jul 23, 2024  on Shopify

I have been using this app for moths and I reommend this app to all of you. They have such a great team to help you and they are super fast and professional.

My Store

Jul 22, 2024  on Shopify

Haven't started using the app quite yet (still in migration phase from BigCommerce to Shopify) but the support (from Henry) so far has been great.

Alppi Baby

Jul 22, 2024  on Shopify

Encountered several issues when using Appstle. However, the customer service guided us through them all, and resolved all the issue. Highly Recommended!

happypalmx

Jul 21, 2024  on Shopify

I added the shipping profiles, still everytime a customer added subscriptions to their carts, the payment could not be made. Waste of time and lost a couple of sales

Wardrobe Unlimited

Jul 21, 2024  on Shopify

They have EXCELLENT customer service. You don't have to know anything about coding, they will walk you through or help edit code for you to be able to make your idea work. My concept was unique and they were able to accommodate every idea I had. Either phone call or via message chat. I am happy to be a client of theirs, and I am looking forward to a successful venture with them.

EverFresh Valley

Jul 20, 2024  on Shopify

I've been getting the help I need from Brooks and it has been a great experience. Patience and knowledge of the product were excellent. Couldn't have asked for better support.

ChatWise Solutions

Jul 19, 2024  on Shopify

Highly recommended great customer service they are awesome and answer in less than 3 min , love this app

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