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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

The Mocha Creative

Jul 15, 2024  on Shopify

I have tried other subscription apps, and Appstle has been THE BEST one. Their Merchant Success Engineers Are TOP TIER. Fast And Extremely Helpful. I Had A Question On How To Allow My Customers To Save With Multiple Tiered Subscriptions, I Spoke With Nancy Who Was GREAT. I Absolutely Recommend, And HAVE Recommended This App, To Other Business Owners.

GotoPopupYYC

Jul 14, 2024  on Shopify

Always fast support. Great for understanding problems and leading to fast resolution. The app is working as we expected.

Robyn Smith Art Adventures

Jul 12, 2024  on Shopify

I'm just getting started, but so far I'm impressed with the response rate of the Merchant Success Engineers! I love that they respond within 3ish minutes. I especially have appreciated the support from Mia and Sean - they were quick to provide code for hyperlinks and offer suggestions on how I could make this work for my subscription offering. I look forward to seeing this up and running!

Keep Your Home IP

Jul 12, 2024  on Shopify

Henry is the best! I Patient, knowledgeable and ready to go extra mile to investigate any type of query or issue! The guy has been online with me for 4h and was able to solve most of my issues. Thanks man :) Regarding the app itself, 100 usd per month for API access is just not reasonable, especially for the feature of retrieving the magic link that should be included in any plan.

NeuroFusion

Jul 12, 2024  on Shopify

Looks good on our product page, customisable and the customer support is very helpful if you are stuck with anything!

Awakening Your Rose

Jul 11, 2024  on Shopify

The customer service is amazing. I had questions that needed to be answered and they were answered straight away. Plus the app is very easy to install and the step by step guide was straight forward. Highly Recommend.

Organic Collagen Australia

Jul 11, 2024  on Shopify

This app has a great customer service. I'm deploying the new theme and had issue with widget not displaying but yeah, support rocks! Just one chat away :) Thank you so much!

Hippie Pixie

Jul 10, 2024  on Shopify

I have been very pleased with appstle from the start and would recommend them to anyone who wants an easy user friendly way to have subscription options for their shopify store! I have had no issues with service at all but i did come across an issue with my current plan so i reached out to customer service for help and let me tell you the person i was connected with (henry) was the best customer service agent i have had from any company he was fast to reply, understood my issue, and got it resolved above my expectations!!! He not only guided me with a custom video explanation but even got me hooked up with a prorated price for my current appstle plan and didn't try to force me to over pay for a bunch of unneeded features he let me upgrade at a reasonable price for just the few upgrades needed to solve my problem! So if you made it this far in my review just know that appstle is worth a try and wont disappoint or leave you in the dark.

Canary

Jul 10, 2024  on Shopify

This app works great for what we need for our small but growing business. The best thing is their customer service, which is very fast to respond and has always been extremely helpful.

Bear's Den

Jul 10, 2024  on Shopify

We've only recently started using Appstle but so far we've had good experience with it. It's straightforward to setup and their support is fast to respond and helpful!

My Store

Jul 10, 2024  on Shopify

Great app and great customer service. Just solved a technicality from a distance within 15 minutes, very happy with the service. Thank you!

Harry's Nut Butter

Jul 10, 2024  on Shopify

Just starting on the platform but already getting all the support from the team. Response time is very impressive and I can literally get help as I'm setting up my first subscription rule. Huge thank you to Mona!

My Miracle Tea LLC

Jul 09, 2024  on Shopify

Absolutely the BEST. I am new to shopify, but the autoship feature is extremely important as we have migrated from another platform to shopify. Our business's bread and butter is the autoship for our customer's health supplements and detox tea. My webmaster and I have been able to implement this program beautifully. Tonight, as my webmaster was not available and the question was over my head for our launch tomorrow, their CHAT feature introduced me to Mia who take care of the issue so well! Whew! So grateful. This is an extremely important app and we couldn't be happier.

Oreja Linda

Jul 09, 2024  on Shopify

LOVE this app. It has one of the best customer service that I have EVER received. I found it pretty easy to set up and it has all the features plus more that I need to complete my subscription boxes. I can't recommend it enough.

AussieGoodDeals

Jul 08, 2024  on Shopify

Best subscription building app for shopify. Offers various features to build bundles and subscription plans

01ELEMENTS

Jul 08, 2024  on Shopify

Great and fast help. Always good. Ask something and they will tix it for you. Defenetely reccomend!!

The Mindful Drinking Co

Jul 07, 2024  on Shopify

Great app and consumers on our site find the subscription service easy to use. For us, the best part is their outstanding customer service, always ready to assist with any issues.

Dare 2b Artzy

Jul 07, 2024  on Shopify

I have been pretty happy with this application. There was a bit of a learning curve since this was the first "monthly club" I have set up. When I have questions, they are pretty quick and easy to work with via a live chat. I would recommend this application.

roxfragrances-us

Jul 07, 2024  on Shopify

This App is a Game-Changer! I can't recommend this app enough. It's incredibly user-friendly, even for someone like me who isn't super tech-savvy. But the real star of the show is the amazing support team. They are so helpful and responsive, going above and beyond to ensure I had a smooth experience. Every time I had a question, they were there to guide me through the process, explaining things clearly and patiently. It's clear they genuinely care about their customers and their success.

Flowers & Flowers

Jul 06, 2024  on Shopify

Great app! Despite some issues with integration with our theme, after great and timely support the problem was resolved within minutes and everything works well now. Highly recommend.

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