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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Simple Server Solutions LLC

Jun 20, 2024  on Shopify

Sean was awesome and very helpful, total time was around 5 mins from when I started the chat until my issue was fixed. They are very fast and friendly.

Peace Coffee Roasters

Jun 20, 2024  on Shopify

I'm just starting up my own online store and after looking around many apps to provide the subscription service I couldn't be happier that I landed with Appstle. The entry level pricing is the best from what I saw that's around, but the best is the customer service. I had Jackson help me as I was setting up and the attention and help I got goes above and beyond. I'll be very happy to continue using Appstle as I look to make my business grow.

Vitalize®

Jun 20, 2024  on Shopify

I recently integrated the Appstle app into my Shopify website, and it has been fantastic for managing subscriptions. Appstle makes it easy for customers to subscribe and save on deals, with cool widgets and features that enhance the user experience. The customer service is top-notch, especially Nancy, who has been invaluable. Nancy promptly addressed my issues and provided insightful suggestions and feedback. She didn't just follow instructions; she explained the outcomes and offered more informed solutions, which I ended up loving even more. Her thorough and informative approach made the experience feel like a true partnership. I highly recommend Appstle for anyone looking to improve their Shopify store's subscription management. Big shout out to Nancy for exceptional customer service!!!

Beauty Affairs

Jun 19, 2024  on Shopify

The support team is really great. There were some issues with imported customer subscriptions but after messaging the team they were able to fix it and link everything up for me.

Taylor's Tins

Jun 19, 2024  on Shopify

This app is great for offering a subscription, however I think there could a better explanation as to what "cutoff" days means.

Lila Jasmine

Jun 19, 2024  on Shopify

Super fast to answer live chat. Speedy remedy to issue I was unable to solve myself. We're new to the app so excited to see how it performs and functions. Thank you!

AllwaysCoffee

Jun 18, 2024  on Shopify

Not set up yet but the experience migrating has been excellent. Their team available on chat support is super helpful and very short wait times. Im migrating from Big Commerce/Recharge AKA Hell

Tampon Tribe

Jun 18, 2024  on Shopify

We've been using Appstle Subscription for a couple of years, and it has been an absolute game-changer. From the get-go, we found the platform incredibly simple and easy to use. Setting up subscription plans was straightforward, and the intuitive interface made it easy for our team to manage and track subscriptions without any hassle. What really stands out is the excellent customer support. Anytime we have a question or need assistance, the Appstle team is quick to respond and incredibly helpful. They guide us through every step, ensuring we could fully leverage the platform's features. Thanks to Appstle Subscription, we've streamlined our subscription management and improved our customer experience. Highly recommended for any business looking to implement a robust and user-friendly subscription solution!

Cozy Home Co Candles

Jun 18, 2024  on Shopify

The app has somewhat of a learning curve to it, some of the menus take a little while to decifer, but overall it integrates with my shopify store quite well and the customer service when I have questions is TOP NOTCH! So quick, responsive and helpful.

MigraKet®

Jun 18, 2024  on Shopify

The setup experience has been great, very intuitive and the customer support is 10/10, responds super fast and is extremely helpful. Extra plus for integration with Klavyio and great tutorial videos on all kinds of topics. Emails and cancellation management drafts are great and easy to adapt. So far 10/10! Our subscriptions just went live so we'll see how it goes once first subscribers start coming in

Natures Pantry Supplies

Jun 18, 2024  on Shopify

We have been using this app for over 12 months, it is user friendly for both parties. If we've had any queries where we have needed help, we've jumped on the chat and received a real person in the live chat and been sorted very quickly. Great service, thanks

Essential Blends Skincare

Jun 17, 2024  on Shopify

Great app helps me to easily set up subscriptions on my shopify website and very good customer service

Trubucha

Jun 17, 2024  on Shopify

I would like to be able to get to a live person when needed. It's not alway convenient to send and email or "chat". Live chat was quick to respond once a request was submitted.

Gummy Club

Jun 17, 2024  on Shopify

My subscription was directing to my One Time Purchase price in the cart and checkout. I was unable to resolve this issue. Brooks was incredibly helpful and attentive and resolved the issue in less than 5 minutes! Great app and even better customer service. 5*!

YHealth Wellness Hub

Jun 16, 2024  on Shopify

I am new to shopify and this app. With Appstle, I am getting closer to my ideal customer experience that I was seeking. I am starting with the Free tier and will likely expand into the paid tiers soon enough. I was able to use the chat with an agent, late evening, and he was able to get me going. I was surprised that I got a live agent, I was delighted.

Off the Rails Quilting

Jun 16, 2024  on Shopify

We have great success with pattern subscriptions using Appstle. Love its no nonsense, reasonable options.

DXD Labs

Jun 16, 2024  on Shopify

Support is great. They respond within minutes and troubleshoot for you till the problem is resolved. There are rarely any problems though!

Lettres d'un Explorateur

Jun 16, 2024  on Shopify

I really recommend Appstle, especially for the client support. Thank you Ash for your help, I appreciate it :)

SnowPaw Store

Jun 16, 2024  on Shopify

Great app, support is excellent no matter the time of day they have always been available to help and resolved any issues quickly.

Wormera

Jun 15, 2024  on Shopify

It's a great way to add a subscription to your store. It's easy to set up, and it blends in better on our pages than some of the other subscription apps we looked at. Super responsive support, too!

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