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Customer reviews: Appstle℠ Subscriptions App

Develop by Shopify

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (5,592)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

LEAHLANI

Sep 17, 2025  on Shopify

I can’t say enough good things about this customer service team! They are always available whenever I need support, and they go above and beyond not only answering my questions, but also reviewing my setting to catch and correct anything I might have missed. Their explanations are clear and easy to follow, often supported with screenshots that make each step simple to understand and fix. In today’s world of fast-moving technology and constant updates, it’s such a relief to connect with real people who are patient, kind, and genuinely helpful. This level of support makes such a difference, truly outstanding service!

Hooks & Tides Fishing Supplies

Sep 17, 2025  on Shopify

Really helped me set up the app; absolutely amazing. Would highly recommend Appsle Subscription App. Thanks again, great job

Smart Paws PR

Sep 16, 2025  on Shopify

I contact support via the app chat, and Sean help me resolve my concerns and guide me step by step. Excellent customer service, I give them 10/10

MuscleTech

Sep 16, 2025  on Shopify

Had an issue conflicting with my store theme. Alan did an amazing job troubleshooting and resolving the issue in a quick and timely manner.

SoulLumination

Sep 16, 2025  on Shopify

I am new to learning how to create and run my online store. Subscriptions seemed like an impossible offering to facilitate, but the tech support for this app went above and beyond in assisting me while setting it up. It was the first time in a long time that I have felt truly supported in my business.

The Magic of Somatic Money

Sep 15, 2025  on Shopify

I've engaged techie customer service twice with APPSTLE and both times has been swift, accurate, friendly and spot on. GREAT results. THANK YOU. I appreciate it. This gives me confidence to use your product.

Sweet Justice

Sep 15, 2025  on Shopify

Great app and incredibly speedy response time from support staff when troubleshooting - highly recommend!

Eat NiNis

Sep 15, 2025  on Shopify

We just started with Appstle and are using the Build-A-Box feature. So far it is going great. The customer service has been great - especially Alan - who helped us sort through some CSS to perfect our offering. So far would recommend Appstle as a lower cost option to subscription for boxes.

Wassi Nutrition

Sep 14, 2025  on Shopify

Warning – Stay Away I canceled my subscription, yet Appstle continued to charge my account and refused to issue a refund. Shopify directed me to contact them, but they still would not resolve the issue. This is unacceptable and shows very poor customer service. I strongly recommend staying away from this app to avoid the same problem.

Alf & Bet

Sep 14, 2025  on Shopify

The app suits us very well and works great. At the beginning we had a few minor technical issues, but support was always helpful and able to resolve the problems very quickly.

Sensistream

Sep 14, 2025  on Shopify

Très bonne expérience avec l'app et le support, ils sont toujours la dans la minute pour appliquer toutes les modifs qui sont nécessaires à votre boutique!

Something Novel Booksellers

Sep 13, 2025  on Shopify

A great way to manage subscriptions, with tons of options for everything we need. The team is also super helpful anytime I have questions!

Ink By Olivia

Sep 13, 2025  on Shopify

Love how easy and simple it is to manage my subscription service. Fairly fast customer service if any issues arise too

MasterDemos

Sep 13, 2025  on Shopify

Customer success team was super helpful! Fixed my issue in 3 minutes. Also love the app. Great features and pricing.

Mini Ferrum

Sep 12, 2025  on Shopify

Vi valde Appstle mycket utifrån servicen som alla pratar om - så förväntningarna var höga. Appstles support är över förväntan trots ingående höga förväntningar. Otroligt snabba och hjälpsamma. Minsta problem med utseende på widget på produktsidan, etc, kodar dom direkt utan problem - migrationen för alla prenumerationer gick smärtfritt med deras support. 10/10 utan tvekan, jag är glad att vi till slut valde Appstle.

Onirest.com

Sep 12, 2025  on Shopify

I have enjoyed working with Appstle and the quality service they provide from product to customer service. Appreciate all the hard work!

FONS - helt essensielt

Sep 12, 2025  on Shopify

Their support is off the charts. Sam, Max and Hussain and Aiden, all answered quickly and solved every issue. They even provided a few extra hints with design and implemented it without me asking. One of the best support teams I`ve met.

Send Me Cosmetics

Sep 12, 2025  on Shopify

ADAM!..... You sexy(I Imagine) bastard you...... I have never had the pleasure of having MY support waiting on me. Literally left for a charger, and he had my problem sorted with picture details to walk me through what i needed to do. OUTSTANDING I SAY! And now that i know they just have 15 support engineers spread over 4 countries I must now say..... FUCKING IMPRESSIVE MATE! I have no notes, keep this ungodly quick support rolling. Cheers!

Prestige2Go

Sep 11, 2025  on Shopify

Max was of great support answering and setting up my subscription plans. He was fast and attentive to my questions. The video explanation was also of great help. More customer service representatives should work like him. Kepp up the good work. Thank you.

Botanical Brewing Co

Sep 11, 2025  on Shopify

Easy to use/manage application, with a helpful support staff that is efficient and quick to communicate!

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