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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

The Perfect Essential

May 30, 2024  on Shopify

Magnus was of great support! I was having trouble with my widget and he instantly helped me fix it! 10/10

Mad Ritual

May 28, 2024  on Shopify

Great customer service. After looking at a lot of subscription app options, this was the right choice for us because were on the smaller side. Plus, it's women owned!

Petland Canada

May 28, 2024  on Shopify

Appstle Subscription App support is phenomenal. You usually only have to wait a minute or 2 for a reply. They have always been able to resolve my issues when I was onboarding the app. Both Brooks and Ash were great to deal with.

Leland Mills

May 28, 2024  on Shopify

Received great customer service on their live chat. They were able to customize the look of the app to match our branding and place in exactly where i wanted on the product page.

therealhealthstore

May 28, 2024  on Shopify

Great app, great customer service, always available to chat, they are fast, efficient and effective. All in all great app to grow your sales and offer your customers the best long standing offers and deals.

Cherries & Carrot Tops

Apr 30, 2024  on Shopify

- Installation took a entire week of me staying up to midnight asking them whether the installation had completed - They only work PCT time zone which meant i wouldnt get a response until after 6.30pm - Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me. They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.

FODMAP Foods

Apr 30, 2024  on Shopify

Customer Service is great. i was staring at my computer trying to figure out how to fix some issues on my website and they went above and beyond helping me fix the problem and making it look prettier too. huge win.

Gathered Harvest

Apr 29, 2024  on Shopify

We've only had the app for a few days but its going to be a game changer for our business. When we've needed help they were super quick and efficient on helping. Super excited about Appstle!

LOOV

Apr 29, 2024  on Shopify

Only good things to say about the app! Easy to integrate and their customer support was very helpful and speedy!

Altamonte Springs Mailbox Rental, Virtual Mailbox and Shipping Store - ShipPatron

Apr 26, 2024  on Shopify

This is the best subscription app out there, and the customer success engineers do a great job helping out whenever we are facing some issues with the app, the app is full of features, its the one app that you need if you have a subscription business.

Carolily Finery

Apr 26, 2024  on Shopify

Magnus was incredibly helpful in getting the app set up and even offered to customize it to ensure the widget was on brand for us. The back end is easy and intuative to use. So far so good!

Life4legs

Apr 23, 2024  on Shopify

Great for my subscribe & save on the shop, also when i needed help I instantly found answer to my problem.

Ascen+ Pharmacy

Apr 22, 2024  on Shopify

The customer service for this app is spectacular. I always get a very quick response whenever I need help, highly suggested if you need a subscription application for Shopify.

stardanceclothes

Apr 22, 2024  on Shopify

Super service, always available when you have any questions or issues. Much better than any other paid apps that you can find out there. Absolutelly recommend for anyone looking for a monthly payments app

WOODIES DRUMSTICKS

Apr 22, 2024  on Shopify

Awesome! As a start-up, I'm looking to off load any work I can't do. Since I'm not a super "tech-y" guy, it's awesome to get dedicated support after the fact while I'm working to make my dream a reality. Thank you for the help and awesome service!

Buttercrafts

Apr 21, 2024  on Shopify

Loving it so far. Natasha and the rest of the support team has been very helpful and responsive. I will keep using this app as it does what I need it to do!

MyCraftClub

Apr 21, 2024  on Shopify

We have tried several subscription apps and Appstle is by far the best one. Best customer service (literally 24/7), very easy to set up, ton of settings to play with, highly customizable and integrated. Couldn't recommend it enough.

Birdzy

Apr 21, 2024  on Shopify

The app is working great and support is fast and very well organized. I can only give the app 4 stars because of the way subscriptions are managed by the customer. They need to create an account on Shopify to manage their subscriptions but its not clear for customers to do this unless I force all customers to create an account before checkout.

The Hangover Secret

Apr 19, 2024  on Shopify

Incredible team - they go above and beyond to help us be successful. The app is really easy to use and packed full of features.

Physio Flex Pro

Apr 18, 2024  on Shopify

App functions well, easy to set-up. After getting it set-up easily by myself, I had an issue after a theme change but support was quick to get it fixed.

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