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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Qohyrah

Jul 29, 2024  on Shopify

I have just started using Appstle and i can tell you Sean was a real life saver. He was efficient and was able to attend to my requests at once. It was a great experience chatting with an actual person and not an AI.

Kiri10

Jul 28, 2024  on Shopify

I've been using Appstle subscriptions for a while now and It's great. The support team and specifically Sean recently went above and beyond to help me. I wanted one feature that was on the higher plan, but it felt too expensive to upgrade for that one feature, so Sean and his Manager created me a custom plan, I'm only paying a little bit more for that added feature. If in doubt always ask, worst thing they can say is no, but best thing they might be able to deliver exactly what you need - Winning!!! Thanks so much team :)

Light Provisions

Jul 28, 2024  on Shopify

I have used Appstle for a little over a year and so far it has been a great app. The devs are incredibly generous with the free tier, meaning it's free until you reach $500 in customer subscriptions. I haven't nearly reached that as I haven't been marketing subs as much, but it's been a huge help in getting off their ground. Their help team is also incredibly friendly, fast, and helpful.

Muley Fanatic Foundation Store

Jul 28, 2024  on Shopify

We are transferring from one subscription application to Appstle. The past application was really hard to work with and Appstle has been wonderful so far on the transition over and getting the new Subscription Application set up. Greatly appreciate all the recommendations to make the app better for our customers and for us. Also making sure the application was running correctly. Thank you.

PetPA

Jul 27, 2024  on Shopify

While the user inferface is not always easy to use, the customer service team are exceptional and always fix any issues in a timely manner. We have been very happy with this service.

The Local Yolk

Jul 27, 2024  on Shopify

This app is fantastic, has saved us hours of data entry and the support team is brilliant. I highly recommend it.

Nook Health

Jul 23, 2024  on Shopify

I have been using this app for moths and I reommend this app to all of you. They have such a great team to help you and they are super fast and professional.

My Store

Jul 22, 2024  on Shopify

Haven't started using the app quite yet (still in migration phase from BigCommerce to Shopify) but the support (from Henry) so far has been great.

Alppi Baby

Jul 22, 2024  on Shopify

Encountered several issues when using Appstle. However, the customer service guided us through them all, and resolved all the issue. Highly Recommended!

happypalmx

Jul 21, 2024  on Shopify

I added the shipping profiles, still everytime a customer added subscriptions to their carts, the payment could not be made. Waste of time and lost a couple of sales

Wardrobe Unlimited

Jul 21, 2024  on Shopify

They have EXCELLENT customer service. You don't have to know anything about coding, they will walk you through or help edit code for you to be able to make your idea work. My concept was unique and they were able to accommodate every idea I had. Either phone call or via message chat. I am happy to be a client of theirs, and I am looking forward to a successful venture with them.

EverFresh Valley

Jul 20, 2024  on Shopify

I've been getting the help I need from Brooks and it has been a great experience. Patience and knowledge of the product were excellent. Couldn't have asked for better support.

ChatWise Solutions

Jul 19, 2024  on Shopify

Highly recommended great customer service they are awesome and answer in less than 3 min , love this app

The Color Scouts

Jul 17, 2024  on Shopify

This app is exactly what I need for my business! The subscription options are perfect for what I do, and the support they offer to their clients is a 10 out of 10! Someone always responds quickly to me and has direct, concise answers for my questions and solutions to my problems. There is always a 1-2 minute tutorial video they will send you for help, and if its not something you can do they'll take care of it on the backend right away. Really loving this app so much!

Wild Ice Botanicals

Jul 17, 2024  on Shopify

Recently our subscription needs shifted and we've been trying to decide which app to switch to. After weeks of research we've settled on Appstle for a number of reasons: 1. Customer service is always ready to help. Doesn't seem to matter when we need it, they are there. 2. Feature set has everything we needed. One of the few subscription apps that truly does everything, including allowing customers to swap items, build their own box, add whole sets to cart, and more. 3. They don't skim off your bottom line. We made a decision early on that we weren't going to use any app that takes a percentage of revenue (unless they offer something outrageously unique). Appstle offers a very honest pricing structure that doesn't kill small businesses when they need capital the most. 4. Customization. We were initially put off by Appstle's demo store, as it displays things in a very basic and unflattering manner. However after testing they offer customization of everything, including access to custom css panels throughout. With a little effort you can get everything on brand and looking great. Overall we've quite happy with our onboarding experience thus far and look forward to doing business with this team for years to come.

Barfaway

Jul 16, 2024  on Shopify

Sehr gute Abo App mit vielen Möglichkeiten. Wenn man nicht mehr weiter kommt, dann ist der Appstle Support immer schnell erreichbar und sehr hilfreich.

Wish Designs

Jul 16, 2024  on Shopify

The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.

ENCAPSULATE

Jul 16, 2024  on Shopify

We have used this app for a short time but so far we are very happy with how easy it is to use as well as how it performs on our store. The development team is very quick to respond to any issues as well as any guidance you may need. I highly recommend this app!

Tiki Hawaiian Gourmet Jerky

Jul 15, 2024  on Shopify

Their support team is AMAZING. Their response time is so quick and Magnus even went and beyond to get the app to match aesthetically to our store. Much appreciated! :) Love this app so far.

Art With Lauren

Jul 15, 2024  on Shopify

Fantastic support. We started with Shopify's native subscriptions app, but migrated to Appstle because it has a few features that make it much easier to run a subscriptions heavy business.

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