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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

MARTIERRA

Jun 08, 2024  on Shopify

Appstle has been a game-changer for our Shopify store, MARTIERRA. The platform is intuitive, incredibly feature-rich, and has streamlined our entire subscription management process. But what truly sets Appstle apart is their exceptional customer support. We were fortunate to have Ash and Brooks as our main point of contact, and they went above and beyond to ensure our success. Thank you! From the MARTIERRA Team

MushMush

Jun 07, 2024  on Shopify

Really good customer service, super approachable and fast to fix any issue and question tight away. Thank you Mia for the great support!

Good Day Latte

Jun 06, 2024  on Shopify

I have been using this app for a few months now and can say that it works pretty great. Fairly simple to figure out and navigate; seems like there aren't many limitations in terms of what you can do on the back end with configuration/billing etc -at least I haven't experienced any yet. Customer support was very prompt the one time I used it. The support guy communicated clearly and was very helpful. Overall it has been working well for me so far. Will continue to use it, and would recommend giving it a try.

Pretty Suds UK

Jun 03, 2024  on Shopify

Incredibly helpful support and the app itself is fantastic. Moved over from ReCharge, never looked back!

Paris House Of Beauty

Jun 03, 2024  on Shopify

I have enjoyed this app, and they're support team is 24hrs and very helpful. Ash was a great help, very patient, knowledgable & attentive. Thank You. 10/10 recommend.

Berck

Jun 01, 2024  on Shopify

I love Appstle! They are quick at responding to questions and resolving issues!! I love the interface and how easy it is to use, as well as the customer service! Jackson did a great job!

Founders Market

May 31, 2024  on Shopify

So far my experience has been fantastic!! Everyone I have dealt with in the company has been so helpful! I am excited to see what this app can do for my business.

Bags to Bones

May 31, 2024  on Shopify

Magnus is an asset to Appstle Subscription and personally I think he is underpaid for his ability and services provided

FPSHUB

May 30, 2024  on Shopify

After swapping to a new theme Jackson fixed me up right away and even applied a new theme to my widget! Amazing!

The Perfect Essential

May 30, 2024  on Shopify

Magnus was of great support! I was having trouble with my widget and he instantly helped me fix it! 10/10

Mad Ritual

May 28, 2024  on Shopify

Great customer service. After looking at a lot of subscription app options, this was the right choice for us because were on the smaller side. Plus, it's women owned!

Petland Canada

May 28, 2024  on Shopify

Appstle Subscription App support is phenomenal. You usually only have to wait a minute or 2 for a reply. They have always been able to resolve my issues when I was onboarding the app. Both Brooks and Ash were great to deal with.

Leland Mills

May 28, 2024  on Shopify

Received great customer service on their live chat. They were able to customize the look of the app to match our branding and place in exactly where i wanted on the product page.

therealhealthstore

May 28, 2024  on Shopify

Great app, great customer service, always available to chat, they are fast, efficient and effective. All in all great app to grow your sales and offer your customers the best long standing offers and deals.

Cherries & Carrot Tops

Apr 30, 2024  on Shopify

- Installation took a entire week of me staying up to midnight asking them whether the installation had completed - They only work PCT time zone which meant i wouldnt get a response until after 6.30pm - Today after 5 days of correct orders they charged 116 wrong subscriptions to customers, taking hundreds of pounds from them without their consent. My customers are furious, I have to refund all of them manually one by one, some have cancelled their custom with me. They have ruined my website, caused me to lose 90% of my customers. I do not recommend this app and I strongly recommend you avoid them if you value your business and your customers.

FODMAP Foods

Apr 30, 2024  on Shopify

Customer Service is great. i was staring at my computer trying to figure out how to fix some issues on my website and they went above and beyond helping me fix the problem and making it look prettier too. huge win.

Gathered Harvest

Apr 29, 2024  on Shopify

We've only had the app for a few days but its going to be a game changer for our business. When we've needed help they were super quick and efficient on helping. Super excited about Appstle!

LOOV

Apr 29, 2024  on Shopify

Only good things to say about the app! Easy to integrate and their customer support was very helpful and speedy!

Altamonte Springs Mailbox Rental, Virtual Mailbox and Shipping Store - ShipPatron

Apr 26, 2024  on Shopify

This is the best subscription app out there, and the customer success engineers do a great job helping out whenever we are facing some issues with the app, the app is full of features, its the one app that you need if you have a subscription business.

Carolily Finery

Apr 26, 2024  on Shopify

Magnus was incredibly helpful in getting the app set up and even offered to customize it to ensure the widget was on brand for us. The back end is easy and intuative to use. So far so good!

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