Appstle℠ Subscriptions App logo

Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

EverFresh Valley

Jul 20, 2024  on Shopify

I've been getting the help I need from Brooks and it has been a great experience. Patience and knowledge of the product were excellent. Couldn't have asked for better support.

ChatWise Solutions

Jul 19, 2024  on Shopify

Highly recommended great customer service they are awesome and answer in less than 3 min , love this app

The Color Scouts

Jul 17, 2024  on Shopify

This app is exactly what I need for my business! The subscription options are perfect for what I do, and the support they offer to their clients is a 10 out of 10! Someone always responds quickly to me and has direct, concise answers for my questions and solutions to my problems. There is always a 1-2 minute tutorial video they will send you for help, and if its not something you can do they'll take care of it on the backend right away. Really loving this app so much!

Wild Ice Botanicals

Jul 17, 2024  on Shopify

Recently our subscription needs shifted and we've been trying to decide which app to switch to. After weeks of research we've settled on Appstle for a number of reasons: 1. Customer service is always ready to help. Doesn't seem to matter when we need it, they are there. 2. Feature set has everything we needed. One of the few subscription apps that truly does everything, including allowing customers to swap items, build their own box, add whole sets to cart, and more. 3. They don't skim off your bottom line. We made a decision early on that we weren't going to use any app that takes a percentage of revenue (unless they offer something outrageously unique). Appstle offers a very honest pricing structure that doesn't kill small businesses when they need capital the most. 4. Customization. We were initially put off by Appstle's demo store, as it displays things in a very basic and unflattering manner. However after testing they offer customization of everything, including access to custom css panels throughout. With a little effort you can get everything on brand and looking great. Overall we've quite happy with our onboarding experience thus far and look forward to doing business with this team for years to come.

Barfaway

Jul 16, 2024  on Shopify

Sehr gute Abo App mit vielen Möglichkeiten. Wenn man nicht mehr weiter kommt, dann ist der Appstle Support immer schnell erreichbar und sehr hilfreich.

Wish Designs

Jul 16, 2024  on Shopify

The support I get from this app is great, they will always provide the knowledge and resolve issues as best as possible. The app ticks all the boxes for me in terms of providing a subscription.

ENCAPSULATE

Jul 16, 2024  on Shopify

We have used this app for a short time but so far we are very happy with how easy it is to use as well as how it performs on our store. The development team is very quick to respond to any issues as well as any guidance you may need. I highly recommend this app!

Tiki Hawaiian Gourmet Jerky

Jul 15, 2024  on Shopify

Their support team is AMAZING. Their response time is so quick and Magnus even went and beyond to get the app to match aesthetically to our store. Much appreciated! :) Love this app so far.

Art With Lauren

Jul 15, 2024  on Shopify

Fantastic support. We started with Shopify's native subscriptions app, but migrated to Appstle because it has a few features that make it much easier to run a subscriptions heavy business.

The Mocha Creative

Jul 15, 2024  on Shopify

I have tried other subscription apps, and Appstle has been THE BEST one. Their Merchant Success Engineers Are TOP TIER. Fast And Extremely Helpful. I Had A Question On How To Allow My Customers To Save With Multiple Tiered Subscriptions, I Spoke With Nancy Who Was GREAT. I Absolutely Recommend, And HAVE Recommended This App, To Other Business Owners.

GotoPopupYYC

Jul 14, 2024  on Shopify

Always fast support. Great for understanding problems and leading to fast resolution. The app is working as we expected.

Robyn Smith Art Adventures

Jul 12, 2024  on Shopify

I'm just getting started, but so far I'm impressed with the response rate of the Merchant Success Engineers! I love that they respond within 3ish minutes. I especially have appreciated the support from Mia and Sean - they were quick to provide code for hyperlinks and offer suggestions on how I could make this work for my subscription offering. I look forward to seeing this up and running!

Keep Your Home IP

Jul 12, 2024  on Shopify

Henry is the best! I Patient, knowledgeable and ready to go extra mile to investigate any type of query or issue! The guy has been online with me for 4h and was able to solve most of my issues. Thanks man :) Regarding the app itself, 100 usd per month for API access is just not reasonable, especially for the feature of retrieving the magic link that should be included in any plan.

NeuroFusion

Jul 12, 2024  on Shopify

Looks good on our product page, customisable and the customer support is very helpful if you are stuck with anything!

Awakening Your Rose

Jul 11, 2024  on Shopify

The customer service is amazing. I had questions that needed to be answered and they were answered straight away. Plus the app is very easy to install and the step by step guide was straight forward. Highly Recommend.

Organic Collagen Australia

Jul 11, 2024  on Shopify

This app has a great customer service. I'm deploying the new theme and had issue with widget not displaying but yeah, support rocks! Just one chat away :) Thank you so much!

Hippie Pixie

Jul 10, 2024  on Shopify

I have been very pleased with appstle from the start and would recommend them to anyone who wants an easy user friendly way to have subscription options for their shopify store! I have had no issues with service at all but i did come across an issue with my current plan so i reached out to customer service for help and let me tell you the person i was connected with (henry) was the best customer service agent i have had from any company he was fast to reply, understood my issue, and got it resolved above my expectations!!! He not only guided me with a custom video explanation but even got me hooked up with a prorated price for my current appstle plan and didn't try to force me to over pay for a bunch of unneeded features he let me upgrade at a reasonable price for just the few upgrades needed to solve my problem! So if you made it this far in my review just know that appstle is worth a try and wont disappoint or leave you in the dark.

Canary

Jul 10, 2024  on Shopify

This app works great for what we need for our small but growing business. The best thing is their customer service, which is very fast to respond and has always been extremely helpful.

Bear's Den

Jul 10, 2024  on Shopify

We've only recently started using Appstle but so far we've had good experience with it. It's straightforward to setup and their support is fast to respond and helpful!

My Store

Jul 10, 2024  on Shopify

Great app and great customer service. Just solved a technicality from a distance within 15 minutes, very happy with the service. Thank you!

Scroll to Top