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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (3,683)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Lerwick Distillery

Nov 26, 2024  on Shopify

Just getting started with with the app, but it's a very promising start and the support has been top-notch

SLPWell

Nov 25, 2024  on Shopify

Unbelievable customer service, they fixed something in 5min that would have taken me hours! I've tried every subscription app out there and would hands down recommend Appstle every time.

Pacific Northwest Specialties

Nov 25, 2024  on Shopify

My website is so new, and thus not any real traffic, yet. But the application looks great and seems to function well. Jackson was able to make some aesthetic changes for me.....quick and easy, which does not seem to be the "norm" these days. He was awesome and responsive.

Mein Shop

Nov 25, 2024  on Shopify

First I am really satsified with the software. It delivers everything I need for Subscribing my customers and keep in track of everything. And the customer support was amazing, they delivered beyond of what I've asked and they even gave me positive recommendations, which I couldn't see:)

Mulligan Hydration

Nov 24, 2024  on Shopify

Always a pleasure working with the Appstle team. I use them for all our subscription and membership stores! Great team!

Wellvara

Nov 24, 2024  on Shopify

The customer support is excellent! Top quality engineers work here! The features are limitless, and constantly being improved. Best subscription app on Shopify and they have a free plan!

2X Espresso

Nov 24, 2024  on Shopify

I rate a Shopify app by two main things, one the style & functionality customisation and two the support. Both have been 5/5 stars for me with Apostle. Brooks a customer support and dev has been a great help and has provide great service. I would highly recommend this app, it's cheaper and better than recharge!

Nature Niche

Nov 24, 2024  on Shopify

great service! Just ask them for help in the chat, and they will help you figure it out! app itself has been working fine for several months now.

Haluan Coffee and Tea

Nov 24, 2024  on Shopify

I'm just starting out with them, and I can say the price/ value, and support are far superior to the other apps I have tried! I can't wait to offer product-of-the-month subscriptions!

CDLP

Nov 24, 2024  on Shopify

Excellent App and Support Team! Appstle has been a game-changer for our Shopify Plus subscription services. The app is intuitive and feature-rich, but the real standout is the support team—Magnus, Maya, Mitanshu, Kylie, and the rest of the team are amazing! They’re responsive, knowledgeable, and always go above and beyond to help. Their support has made a huge difference in optimising our subscription flows. Highly recommend Appstle for anyone looking for a reliable subscription solution backed by an exceptional team!

1Voice Worldwide

Nov 24, 2024  on Shopify

I had a great experience with Appstle. The response was very timely and my questions were answered with professionalism and to my satisfaction. I'm very pleased.

Sea Moss Organics

Nov 24, 2024  on Shopify

fast and reliable service. Very pleased with them and the fast respond time and solving any issues.

SELODE.AI

Nov 24, 2024  on Shopify

Great app and amazing customer support. They have gone above and beyond helping us with setup and customisation.

PlayHrdTrainHrd

Nov 23, 2024  on Shopify

App was good until 2 of my clients needed to update their payment methods. There's a glitch in the app that will not let them update their payment methods. The link that's emailed to them to correct the payment method, just takes them back to the original message. SO FRUSTRATING! I tried deleting the clients to re add them, but I can't cancel the subscriptions so it won't let me delete the client to attempt to re add them. Major glitch!

Curo Skin

Nov 23, 2024  on Shopify

app works great although some CSS coding knowledge is required if you want to make it look really fancy! Customer service is great though and they're on hand very quick. Henry in particular who was a real life saver in helping me out when I needed him.

saltandsoilsd

Nov 23, 2024  on Shopify

Good so far. Complicated requirements required a lot of assistance with setup. Brooks was very helpful

Axiology

Nov 23, 2024  on Shopify

Really awesome app, the customer support has been excellent to do some complicated actions with subscriptions and gifts with purchases. Also really really happy that I can add custom html/css within the subscription selector box on PDP.

Les Sages Gosses

Nov 22, 2024  on Shopify

I try different Subscription apps, and definitely APPSTLE contains what a startup store needs! The support service is awesome, quick and effective! Price-money value is the best on the subscription app no in Shopify.

Middle Pillar

Nov 22, 2024  on Shopify

The team were able to answer my query within 2 minutes and even installed the app, placed it correctly on my site and chnaged the colours to match my theme. I am working on a saturday and am so impressed with the speed and level of service provided, even on the free subscription. I would 100% recommend Appstle to anyone!

lil sweet treat

Nov 21, 2024  on Shopify

Appstle is a great option for subscription needs! I had a handful of questions this afternoon during our initial setup of launching a subscription service and had all my questions answered via help articles, walkthrough videos and more from Jackson. Looking forward to continuing to work with Appstle for all of our subscription needs!

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