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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,523)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Quibble

Sep 21, 2024  on Shopify

Saved us a massive headache when we figured out Shopify doesn't natively support subscription based products. The basic plan is free giving you the time you need to start earning revenue. Then once you start earning above $500 monthly the cost of the subscription is very little compared to what you are earning.

The Bright Side Candles

Sep 21, 2024  on Shopify

I'm not a developer or designer but Appstle has been really straightforward to use! I think it's a great app for subscriptions! I did have a few questions and Brooks was great with helping configure my subscription plan. Anything that they didn't already have in their "help" section, he quickly recorded tutorials for and sent them to me. I spent probably 3+ hours chatting with the him to get everything set up perfectly and he was super patient throughout the process. I was really happy that their support was available so quickly and was so thorough, unlike other apps sometimes! If you're looking for a versatile subscription app, highly recommend appstle!

Roots

Sep 21, 2024  on Shopify

The customer service for this app was amazingly fast and they provided us a quick solution within a few minutes. We're very impressed and the App also works great!

KoreanLearnin

Sep 20, 2024  on Shopify

I've been teaching Korean and generated a lot of sales from this app and it's ease helped me build a lot of subscription plans and bundles. It also pairs extremely well with Tevello which is the course app. I asked Freya to put in a simple feature on my website and she fixed it for me in about 2 minutes. Something that would have taken about weeks or months to solve. They've always been attentive so I have been a happy customer.

Daybreak Goods

Sep 19, 2024  on Shopify

Had a slight issue but with customer service help, it was promptly resolved. Great customer service experience and great overall experience with the app!

Cristy Cali

Sep 19, 2024  on Shopify

Henry was a great help today. He was able to answer all the answers I had and also was able to help me solve the issue I was having.

Boosttape

Sep 19, 2024  on Shopify

Great support team, extremely fast response and comprehensive support. Highly recommend using this app

Health & Holistics

Sep 19, 2024  on Shopify

Amazing customer support like no other app I'm using, they do the job for you, and pricing options are very best for small businesses, they did my migration from the bold app that I was using earlier, and the process was quite smooth. best

Dank Delish Merch Store

Sep 18, 2024  on Shopify

So far its pretty solid! I needed a little help from Jackson, one of the merchant engineers but it only took him a few minutes to help me get my widget setup and he even developed a few custom design options for me that matched the aesthetic of my site. Thank you!

( plated )™ Skin Science

Sep 18, 2024  on Shopify

very robust app, especially for the price point. impressed with support and options, as well as reporting. It's not often you find something good, cheap, and fast - this is that kind of unicorn.

Loulou's Tea

Sep 18, 2024  on Shopify

The CUstomer service is really helpful and the app is the best features/price you can find! Highly recommend Appstle!

Goldie's - Designer Dress Hire

Sep 18, 2024  on Shopify

I cannot leave a higher review for this App and the incredible company behind it. Kate has gone well and truly above expectations with helping me onboard their product on my website. If you need any sort of subscription based product for your website, Appstle is the answer!

Tierra Farm

Sep 17, 2024  on Shopify

Henry was very helpful is listening to my situation and trying to find a solution as I migrate our client from BOLD subscriptions to Appstle and trying to visually look the same on the front end. We don't have a solution yet, but hes reaching out to the team to see what is possible!

Comme 1 CE

Sep 17, 2024  on Shopify

The team was incredibly supportive during the installation process, providing quick and detailed assistance to ensure everything was set up perfectly. Their guidance made the setup smooth, and the app works seamlessly with our Shopify store. Perfect for anyone looking for an easy-to-use subscription solution with top-notch support

Babette's Bakery

Sep 17, 2024  on Shopify

I got a technical issues responded to and fixed within a few minutes. Then I had a few other questions and the customer support responded promptly. The whole interchange was pleasant and I got my issues resolved. For someone who's not a techie, I'm immediately sold on Appstle.

SOLID BRUSH

Sep 17, 2024  on Shopify

Heel blij met deze app! Ik had hulp nodig en helpdesk was zeer snel en hebben alles perfect ingesteld en opgelost!!

Faithful Saint Coffee

Sep 16, 2024  on Shopify

Hussain was the one that helped me. Customer service is key when I look to partner with a company. It doesn't matter how nice or awesome your app is. If the customer service doesn't happen or it's replaced by AI, customers can tell how much you actually care. The promise is only as good as trust that is built over time. You can't automate that. Appstle's team does not compromise on this. I recommend their service.

PureBreeze

Sep 16, 2024  on Shopify

Great service. Their customer support team is awesome. They will directly handle issues themselves if I ask them questions on things I can't figure out and are very responsive typically in under 1 minute. For subscription services for shopify this is the way to go.

Autoimmune Health & Nutrition

Sep 16, 2024  on Shopify

They have been a good company and even when I uninstalled the app by mistake their dedicated team and system were able to restore everything without issue...as though it hadn't happened. It could use some work on the end user side of things but I have liked it thus far.

Iron and Clay Flowers

Sep 16, 2024  on Shopify

Ash with Appstle customer service truly made the experience with the app worthwhile. Navigating the ins-and-outs of Shopify can be a little confusing, but the team at Appstle walked me through everything with screenshots and patient explanations of how to do each option of how I wanted it set up. When I became stuck on an issue, they logged into my Shopify account and found the issue quickly, and didn't log off until they made sure that the problem was completely resolved. Thanks again, Ash!

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