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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Nutri Tailor

Sep 08, 2024  on Shopify

Appstle have been great. Really good value, robust subscription app that does what you need it to do. Also, their support is first class and will find you a solution to any complications you run into.

L'Agence French

Sep 07, 2024  on Shopify

j'étais contente mais après les modifications faites, mes produits ont disparus et il y avait deux fois le même point sur mon site. J'ai demandé d'arranger les erreurs et la personne a dit qu'elle n'a rien fait et m'a envoyé une video. Apres avoir insister en lui disant que je ne sais pas comment faire car je n'ai pas touche a changer des produits et que mon site a ete cree par un professionnel, il a finalement modifier ses erreurs. donc en resume en general ca se passe bien mais vraiment aujourd'hui c'etait pas top du tout donc je mets une etoile pour aujourd'hui.

Grounded Goods

Sep 06, 2024  on Shopify

Excellent app & customer service! I wanted to customize my cart layout and they did exactly what I wanted. Highly recommend.

Esculent Eats

Sep 05, 2024  on Shopify

10 out of 10 highly recommend. The customer service team is amazing, all 15 of them. I kept reaching out to them to get assistance with my website and they did not fail to deliver. They were extremely polite, very responsive, and happy to help. I spent a couple hours on the live chat with a few of them, helping me navigate through my website. They were so kind to help me figure out my frustrations and when they couldn’t, they did not hesitate to follow up with me on a solution from their developers.

S-Secrets

Sep 05, 2024  on Shopify

I faced an issue with displaying the subscription option on my product page and it was my theme issue, I contacted support and they fixed it within 10 minutes. I am impressed with the fast support. Thanks

Cash Your Greens

Sep 04, 2024  on Shopify

I worked with a very helpful gentleman who stayed with me the entire afternoon until we worked out the problem. Offering a subscription to your products on Shopify is the best way to accumulate wealth, as repeat orders are the way to go. This app will greatly help your business grow, and with the customer support from Appstle, you can't go wrong!

Cura Kitchen

Sep 04, 2024  on Shopify

We have used Appstle for the past year and love the app. Easy to customize to meet your needs, great customer portal, merchant portal is intuitive, and the customer service has been stellar- If theres ever an issue they address it quickly. You can't beat the combination of price, service and function.

Drive Golf Supplements

Sep 04, 2024  on Shopify

Mona was incredible helpful at making sure the unique widgets I required were made quickly and effectively. Great service. Highly recommend

Todoanimal.es

Sep 04, 2024  on Shopify

El soporte de esta aplicación es inmejorable. Gracias a su chat, el servicio de atención al cliente te resuelve cualquiera duda en pocos minutos. Además, pueden hacer cambios por ti.

Falls River Soap

Sep 03, 2024  on Shopify

Support was really great and they helped create the specific discount coupon that I was trying for but was not able to. They went above and beyond my expectation.

Tera Kaia

Sep 03, 2024  on Shopify

I use this app in a very unconventional way, and the support team has been amazing in helping me facilitate this. There's no way another app would be as flexible as this one. Our business has so much more financial stability because of this. Thanks Appstle team - I appreciate you all!

Tax Magazine

Sep 02, 2024  on Shopify

Really easy to use, and customer support is awesome. They helped me implement a custom billing request and solved a purchasing flow pain point that other platforms couldn't. Highly recommend!

Modern Storage Media

Sep 02, 2024  on Shopify

New updates make the app more and more valuable to our business. The options are extensive and their support team very quickly resolves issues we have. We highly recommend this app!

Quail Street Designs

Sep 01, 2024  on Shopify

Just launching tomorrow but so far the Customer Service has been unbelievable!! I'll have to report back once our subscriptions start to come and I see how well the app actually works. I'm sure it will be amazing.

The Lawman Rub Co Store

Sep 01, 2024  on Shopify

Outstanding Subscription App & Phenomenal Customer Service! I recently integrated the Appstle Subscription App into my Shopify store, and I couldn't be more impressed! The app is incredibly user-friendly and offers a wide range of customizable subscription options that have streamlined recurring orders for my business. It’s packed with features, all designed to enhance the customer experience while making subscription management effortless. What truly sets Appstle apart, though, is their above-and-beyond customer service. Anytime I encountered a question or needed assistance, their support team was quick to respond, highly knowledgeable, and incredibly patient. They went the extra mile to ensure everything was working smoothly and tailored to my store’s needs. If you're looking for a reliable subscription app with stellar support, Appstle is the way to go. Highly recommended!

farmletflowers

Aug 31, 2024  on Shopify

Great to have help available in the app when required :) So fast to reply and they fix my issues straight away - thanks

RAD Juice

Aug 31, 2024  on Shopify

I've tried my fair share of subscription apps and Appstle is by far the best one out there. It's extremely user friendly for both the consumer and operator, affordable pricing and unreal customer support if you ever need to reach out to them. Highly recommend!

KassimCares

Aug 31, 2024  on Shopify

The app is good. However, to improve further (5 star), you should allow free users to delete their subscribers. This feature is crucial as sometimes we have clients who wants to delete their subscription. Nevertheless, i was quite impressed by Brooks who handled my queries on deleting my current subscribers. He was very prompt and helpful. If being asked if i would recommend this app, i said 100%, yes.

Lorena Marco

Aug 31, 2024  on Shopify

Customer Service is great. They really adapt to your needs and are available 24/7. Always kind and trying to help you on your business. Worth it!

Papichulo Style LLC

Aug 31, 2024  on Shopify

i don't write reviews very often, but the customer service rep Jackson helped me fast and took care of all the small requests i had, the subscription app is amazing and the customer service even better!!!!

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