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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,038)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

The Urban Market

Jun 11, 2025  on Shopify

The team were great. Nothing was too much trouble. We even got on a Google Meets Call to sort some things out and then when the major issue was sorted I had some small cosmetic issues which they quickly sorted out without any fuss. Really great customer service.

Vulcan Sporting Goods Co.

Jun 11, 2025  on Shopify

Great app and great customer service. They are quick to respond and helped me with some customizations. Very happy with this app and their team!

The Cult Glitter Co.

Jun 11, 2025  on Shopify

Great customer service. Setup takes some time to read through and understand the settings but all the information is there to easily do it yourself. Any time I've had a question there was a response from an actual person within a few minutes.

FOUR: Organics

Jun 11, 2025  on Shopify

First off, the migration team is great. I migrated from ReCharge to Appstle. The only hiccups I had were on ReCharge's side. When I tried to add the Appstle team, ReCharge would deny them access. I had to manually create an API and share it with the support team (not a big deal). Also, you need to re-enable (or enable) Stripe payments. Outside of those external two things, everything on Appstle's side was great. Just use the chat function and they are very prompt to respond. If support person is unavailable, someone else picks up right where you left off and continues the process. Big thumbs up to the Appstle team for a smooth transition. Thank you.

Fungi Family Farm

Jun 10, 2025  on Shopify

Muhammad and his team have been very helpful, polite and responsive. I definitely recommend this app

WaterAnywhere

Jun 10, 2025  on Shopify

This App is just amazing. This has helped us tap in to another revenue stream without much work. The customer service team is just Amazing. They are always willing to help and provide solutions. Keep it up Appstle Team.

Falcon Mobility Singapore

Jun 10, 2025  on Shopify

Just started using Subscription by Appstle. While getting things started, their customer service is good, responsive and helpful as well.

HolleHiPPos

Jun 09, 2025  on Shopify

Kevin was so helpful. I was looking for a subscription app and I was looking for an app that has a lot of high ratings and reviews then I saw Appstle, 4.9 rating with 3.6k number of reviews, a data that speaks volume to me. I am not a techy person so I tried asking for help and Kevin replied to my inquiry and made it sure that he answered all my questions in simple words that a non techy can understand, and he reply FAST. He also educate me on how to use the features that I truly appreciate and would indeed be very useful in setting up my very first subscription plan. There are many subscription apps out there, but what sets Appstle apart is their exceptional customer support/tech support. Their team is genuinely focused on helping users succeed especially Kevin, which makes a big difference. ♥

SoCal Streamline Packaging

Jun 09, 2025  on Shopify

This app is very user friendly and the customer service is top notch. Sean helped me with most of the set up and was happy to do so. Would definitely recommend.

Gourmet Pet Food Australia

Jun 09, 2025  on Shopify

Great app that they constantly update and great support. When I ask for a how do I do this? They send me picture instructions or a video. Response time is fairly quick too. Thanks Appstle!

Copenhagen Cava

Jun 09, 2025  on Shopify

excellent app. takes you a long way with the free plan and subsequent plans come with a lot of additional value. great customer support ;O)

Arianna skincare

Jun 09, 2025  on Shopify

Just spoke to Brooks who took excellent care of me. I was having trouble setting up my widget just the way I want and within just a few minutes Brooks not only helped sort it out but also had all my subscriptions migrated from a different app. Thank you so much!

Pink Salt Riot

Jun 09, 2025  on Shopify

I had an issue with my theme not communicating with the widget for the app. I chatted with support and they were able to fix it quickly and even asked what colors I wanted to use to ensure it stayed on brand.

Chia Seeds Direct

Jun 08, 2025  on Shopify

Appstle has been so easy to use so far. I've reached out to their customer support a couple of times and have received immediate responses, and their responses have all been so helpful, providing exact instructions including screenshots. Appstle has been great!

Creating Health

Jun 06, 2025  on Shopify

Absolutely loving Appstle so far! The app is incredibly user-friendly and packed with features that make managing subscriptions a breeze. What really stands out, though, is the support team—super responsive, helpful, and genuinely invested in making things work smoothly. Highly recommend it to anyone looking to boost their store's recurring revenue with confidence!

simonanedevaart.co.uk

Jun 06, 2025  on Shopify

Amazing app! Customer service team is excellent, always there to help. I had issues with my customer import but they helped me sort out everything very quickly. I am very pleased with help and support and the app is super easy to use. It has more than enough features for a small business owners. I couldn’t be happier with it! Thank you

No Insurance Medical Supplies

Jun 06, 2025  on Shopify

Recently switch to Appstle for one of our websites and they made the transition really easy and quick.Have been using Appstle for a few years already for our other websites and couldn't be more happier. Thanks for all of the help.

Aardvel

Jun 05, 2025  on Shopify

Easy set-up & love the fact that it integrates with the Shopify native accounts! Support was lovely & fixed all my issues when upgrading to the new Shopify Horizon themes. Highly recommend! :)

UK Vita Coco

Jun 05, 2025  on Shopify

The team helped us with a migration and they were outstanding, Muhammad has to be called out as he has been amazing. Every time we have a question he is quick to respond and thorough in action. He is always polite and willing to support.

Original Moxie

Jun 05, 2025  on Shopify

We got immediate assistance in installing the widget on our site. The support was clear and helpful.

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