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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

VBreathe Australia

Dec 10, 2024  on Shopify

Experience was good, love the visual explanation of a video being sent. However, if the person explaining the steps on video can speak more clearly (not fast) that would be great!

ROCKJAW®

Dec 10, 2024  on Shopify

Very fast customer service experience. Got the brand set up within 1 day. The best subscription service we have used!

The Tasting Vault

Dec 10, 2024  on Shopify

I'm really enjoying the app so far- it's pretty easy to use and has great features. We have been optimizing our subscription settings as we prepare to launch and the support team have been super helpful for any assistance we've needed (almost immediate response times and guided instructions) - Henry and Mia, have helped me get everything ready for my launch. Cheers, Frankie

Grovely Pets

Dec 09, 2024  on Shopify

This is my second website to use this app. Its been great. Only issue is transferring customers from one shopify site to another, but the techies sorted this for me. Every time I have needed assistance, they have been there. Definately recommend them

Hydroxycut

Dec 08, 2024  on Shopify

A great platform for subscription services, but their customer support is what truly stands out! They’re responsive, knowledgeable, and go above and beyond to help. If you need a subscription tool with top-notch service, Appstle is the one.

Proper.Beverages

Dec 08, 2024  on Shopify

Incredibly helpful support and stuck with me until everything was resolved. You get a lot more in terms of features and usability than other providers both as the seller and for your customers.

Jekka's

Dec 08, 2024  on Shopify

Great experience so far with this app; Nancy just helped me solve a problem instantly so I could get back to a customer and keep everyone happy. Thanks,

Contacts By InterOptika

Dec 08, 2024  on Shopify

great! The app is easy to use and problems you come across are explained quickly and easily by the operators

Hallokoffie.nl

Dec 08, 2024  on Shopify

The support team is really helpful. They answered all my questions or concerns really quick. So far the app is very customizable and the customer section looks good. At this point I have not yet any subscriptions from real customers but I have all the faith this will work fine.

Bubbles and Books

Dec 07, 2024  on Shopify

Here's why I like this app: 1. Very responsive and professional support from customer assistant 2. Lower cost 3. Super straightforward and comprehensive tutorial

Pharmarooticals

Dec 05, 2024  on Shopify

I would highly recommend Appstle Subscriptions App for your Shopify Store. The service and support are amazing. I am very grateful for "Brooks" who spent a great deal of time explaining what features where available and how they worked. I was not rushed and encouraged to ask questions. Brooks also went above and beyond by taking the initiative customizing features while getting things set up and running on my store. There are more than enough features available on the free version if you are just starting out but following such great service I am exploring the options of downloading their other apps.

Novisur

Dec 05, 2024  on Shopify

It's a bit early to call the app perfect as I'm just launching my website, but the dashboard is intuitive and highly customizable. On the rare occasions when something can't be adjusted, the customer service team is incredibly responsive and effective.

Motorvated

Dec 05, 2024  on Shopify

This app has been amazing for adding subscription options to our website and the support team has been even better. I needed to change a few cosmetic things to customize it to our look and feel and they were fast to respond and walk me through step by step over the last month while I built out my website. I've already tested the subscription process myself by placing a subscription order reoccurring every 2 weeks and I noticed something that needed to be changed in the auto sent email. within minutes the support team walked me through it and had it exactly the way I wanted it. I also use their loyalty app and even customized it for giveaways so customers earn "entries" instead of "points".

Fat Cat Coffee Roasters

Dec 05, 2024  on Shopify

absolutely stunning service, had a issue on my end with how to use the app, the team took their time to send through a detailed video on how to rectify this issue

TheSewingLoft

Dec 05, 2024  on Shopify

Super easy to set up and customer service has been beyond helpful. Even sharing quick videos to help guide me along step by step!

GroomGURU

Dec 05, 2024  on Shopify

Jackson is a knowledgable, friendly and willing to help specialist at Appstle who help me alot. He took his time to explain and answer all my questions. I'm very excited to continue to use Appstle and all the offerings. I appreciate that they are available to help any time if we have any issues or questions. This is a very professional company I want to continue to use.

P.Happi

Dec 05, 2024  on Shopify

A really great app packed with features and really cost effective so it's great for brands who are starting out and on a budget. It's easy to implement and uf you are stuck, ths support team are amazing. Quick to respond, extremely helpful and always find solutions I feel like I have a dedicated support team. Have been using this for 3 months now and it's been a really great tool so far so good.

ALLAVARE

Dec 05, 2024  on Shopify

Works really well, very easy to use, easy customer dashboard and very simple to configure different options for customers. Would love to be able to fully customize the look and layout of the customer portal though.

AP1 NUTRITION

Dec 05, 2024  on Shopify

24/7 help via the chat has been a lifesaver, currently working on this website while on maternity leave so I am awake at silly hours!

Beezzit

Dec 04, 2024  on Shopify

I highly recommend this app! We are very satisfied with it, and it has been a great help for our business. Additionally, their customer service is outstanding – always available, professional, and friendly. I strongly recommend it to anyone looking for a quality solution with excellent service!

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