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Customer reviews: Appstle℠ Subscriptions App

Develop by Shopify

Appstle’s Shopify Subscriptions app helps merchants automate recurring billing and manage subscriptions seamlessly. This review covers its features, pricing, and real user experiences to help you determine if it’s the right fit for your business.

Reviews (4,415)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Liora

Jul 23, 2025  on Shopify

Fantastic customer service. Quick, great design sense. Had some good ideas and implemented them quickly. Thank you!

Galah Press

Jul 23, 2025  on Shopify

I have never experienced a better customer service team. I've had some curly questions and asked for a few custom modifications to the platform - nothing has been too much hassle. The team are amazing. They're prompt. Their instructions are clear. They send Loom videos when explaining complex things. They have made the whole process of switching our subscription management system very easy.

Vital Seamoss

Jul 23, 2025  on Shopify

its not user friendly for the subscriber when they want to cancel. When they want to cancel they email me and it takes up to much time

Blue

Jul 23, 2025  on Shopify

I dealt with Ash - who has been absolutely superb and has gone above and beyond. Not only did he resolve the basic issue that I had, but he also implemented some custom CSS so that the UI matched that of my site! For FREE! Unreal commitment. Thanks my guy! James.

Truely Cereal

Jul 22, 2025  on Shopify

This app is exactly what we needed. Customer support is the best, response time if fast. We needed to customize one feature and it was done in professional and fast manner.

PeakPaws

Jul 21, 2025  on Shopify

Their support was very helpful! I asked for help with the customization of the ATC and quantity selector buttons in the Appstle subscription widget, and they helped me out, completely customizing the widget/ATC/quantity selector to my needs! Im very happy with all the help i received and it is an overall really good app, with tons of customizability at a very fair price. Great app! I highly recommend!

The Wild Goat Coffee Company

Jul 21, 2025  on Shopify

One of the best subscription services we have used. There is a lot to it, quite a bit of set up, however they have video tutorials and a pretty stellar customer service team who helps very promptly. We would definitely recommend this app as a win win for price and performance.

MealSmith

Jul 21, 2025  on Shopify

Adam, Alan and Sean were very helpful and helped me integrate the custom features I wanted into my Shopify store. Very grateful for the help and prompt service they provided! Would really recommend this for subscription based model stores!

KAD Club

Jul 20, 2025  on Shopify

Appstle has the absolute best customer support. Whenever I have a question, they are there to answer it 24/7 it seems and will even send videos showing how to do things or set up calls to discuss details. They are very responsive and take our questions and feedback seriously - if there's something we'd like to do that the app doesn't do yet, they'll often add it to the app. I've had a great experience with them so far.

Just Little Luxuries

Jul 19, 2025  on Shopify

Always very helpful and prompt when it comes to dealing with any issues. Cannot fault the customer service at all!

YogaFit by EC

Jul 18, 2025  on Shopify

Great app and an even better customer experience! They answered and resolved my questions in under 5 minutes. I definitely recommend this app for managing subscriptions. It has everything you could need.

Twisted Fantasy

Jul 18, 2025  on Shopify

I use this subscription service for both of my websites. The team has always gone above and beyond to help me whenever I’ve needed assistance, and they’re incredibly quick to respond. I highly recommend this subscription service to anyone looking for one that is user-friendly and has a very helpful support team.

Crane Wellness

Jul 18, 2025  on Shopify

Great customer service! They helped us so much with trial offers, customizing our widget, ensuring its working properly and helping us help our customers more easily manage their subscriptions. Way better cost wise than Recharge and just as effective. Love it! Great for stores just getting started with subscription offers :)

Dr. RestRight

Jul 17, 2025  on Shopify

Ash, you are awesome! You deserve a raise - no company would want to lose you. Anyone who purchases this product is purchasing an asset for sure.

Wanted Raw Foods

Jul 17, 2025  on Shopify

We ran into a quirky pricing glitch that showed up on our storefront. I reached out to the Appstle support team and they had it fully resolved in less than 10 minutes. That kind of response time is almost unheard of. They clearly know their product inside and out, and it shows in how quickly and confidently they handled the issue. Beyond that, the plugin itself has been a game changer for how we manage subscriptions. It is powerful, flexible, and integrates seamlessly with our store setup. Everything from pricing rules to frequency settings works just as we need it to. Our customers love how easy it is to subscribe or manage their recurring orders. We are truly impressed with both the app and the team behind it. Highly recommend for anyone who wants a serious subscription system that is backed by real, responsive support. Five stars all around.

Flowy Australia

Jul 17, 2025  on Shopify

Ridiculously great team to work with. Responsive and go out of their way to help. Never had this on a Shopify app team before. Setting a new standard.

Tenuta Marmorelle

Jul 17, 2025  on Shopify

Amazing team! Onboarding was seamless and they are always available on the chat feature. They have been a massive help when setting up our subscription feature on our store. Cannot recommend enough.

Jarvis Estate

Jul 16, 2025  on Shopify

Appstle Customer Service is second to none! They have been so helpful in assisting with questions and getting everything set up with our online store seamlessly. Would very much recommend.

Pawsonal

Jul 16, 2025  on Shopify

This app is very comprehensive and has greatly improved my e-shop. The customer support is excellent—they are always there to help when I encounter difficulties, provide thorough explanations, and are frequently available online.

Mona Venus Skin Care

Jul 16, 2025  on Shopify

Max was great, fast customer service and completed my request and concerns in minutes. Great experience

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