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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,186)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

CXIX N.America

Sep 24, 2024  on Shopify

The interface can be a bit complicated sometimes, but the Appstle Support Team is always very responsive and helpful.

Brick Box Natural Soap Company

Sep 24, 2024  on Shopify

Appstle is solid. Great infrastructure and integration across their suite of applications. Customer service is friendly and knowledgable. I highly recommend Appstle for subs, loyalty and reviews.

FIMA

Sep 24, 2024  on Shopify

Jackson Wang replied to my request within a few minutes. He took the information for my concern and recorded a short and concise solution for me to view. Solved my problem in less than 10 minutes. Thanks!

iVisitDoc

Sep 23, 2024  on Shopify

My experience from Appstle was great. I received immediate support from Jackson that made navigating the platform seamless and efficient. The responsiveness of their team ensured that any questions I had were addressed promptly, allowing me to focus on what matters most. Their commitment to customer satisfaction truly sets them apart, making the entire process smooth and enjoyable.

aharamushrooms

Sep 23, 2024  on Shopify

I had an issue with sizing of the widget and reached out to customer service. The issue was resolved within minutes. A true demonstration that the team cares for their customers and is invested in helping them. I've used other subscription apps and they were clunky. Appstle is far from that.

PurelifeBiotics

Sep 23, 2024  on Shopify

So easy and SOOOO helpful! The app itself is easy to set up, although the support on offer is so good that there really is nothing to worry about if you do get stuck with anything. We saw a slow start, however, we have been surprised by the popularity of the subscription model and would recommend it to anybody with a product line that is endlessly replaceable. Our customers love it, so we love it too!

Greenfleet

Sep 23, 2024  on Shopify

The team at Appstle are always super helpful at helping to solve any queries we have with the app. It's working really well for us. We'd love for it to support B2B customer subscriptions, but other than that, we're really happy with it.

One To One Learning

Sep 23, 2024  on Shopify

I'm using the free version of this Appstle℠ Subscriptions App. We are a non-profit organization. we created a recurring Donation. Customer service is being great, knowledgeable and resourceful.

Espresso Dolce

Sep 23, 2024  on Shopify

Wonderful service. I've been using the Appstle℠ Subscriptions App for a few days now, and it has completely transformed how I manage subscriptions on my eCommerce store. The app is incredibly easy to set up and customize, allowing me to create flexible subscription plans for my store

Quibble

Sep 21, 2024  on Shopify

Saved us a massive headache when we figured out Shopify doesn't natively support subscription based products. The basic plan is free giving you the time you need to start earning revenue. Then once you start earning above $500 monthly the cost of the subscription is very little compared to what you are earning.

The Bright Side Candles

Sep 21, 2024  on Shopify

I'm not a developer or designer but Appstle has been really straightforward to use! I think it's a great app for subscriptions! I did have a few questions and Brooks was great with helping configure my subscription plan. Anything that they didn't already have in their "help" section, he quickly recorded tutorials for and sent them to me. I spent probably 3+ hours chatting with the him to get everything set up perfectly and he was super patient throughout the process. I was really happy that their support was available so quickly and was so thorough, unlike other apps sometimes! If you're looking for a versatile subscription app, highly recommend appstle!

Roots

Sep 21, 2024  on Shopify

The customer service for this app was amazingly fast and they provided us a quick solution within a few minutes. We're very impressed and the App also works great!

KoreanLearnin

Sep 20, 2024  on Shopify

I've been teaching Korean and generated a lot of sales from this app and it's ease helped me build a lot of subscription plans and bundles. It also pairs extremely well with Tevello which is the course app. I asked Freya to put in a simple feature on my website and she fixed it for me in about 2 minutes. Something that would have taken about weeks or months to solve. They've always been attentive so I have been a happy customer.

Daybreak Goods

Sep 19, 2024  on Shopify

Had a slight issue but with customer service help, it was promptly resolved. Great customer service experience and great overall experience with the app!

Cristy Cali

Sep 19, 2024  on Shopify

Henry was a great help today. He was able to answer all the answers I had and also was able to help me solve the issue I was having.

Boosttape

Sep 19, 2024  on Shopify

Great support team, extremely fast response and comprehensive support. Highly recommend using this app

Health & Holistics

Sep 19, 2024  on Shopify

Amazing customer support like no other app I'm using, they do the job for you, and pricing options are very best for small businesses, they did my migration from the bold app that I was using earlier, and the process was quite smooth. best

Dank Delish Merch Store

Sep 18, 2024  on Shopify

So far its pretty solid! I needed a little help from Jackson, one of the merchant engineers but it only took him a few minutes to help me get my widget setup and he even developed a few custom design options for me that matched the aesthetic of my site. Thank you!

( plated )™ Skin Science

Sep 18, 2024  on Shopify

very robust app, especially for the price point. impressed with support and options, as well as reporting. It's not often you find something good, cheap, and fast - this is that kind of unicorn.

Loulou's Tea

Sep 18, 2024  on Shopify

The CUstomer service is really helpful and the app is the best features/price you can find! Highly recommend Appstle!

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