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Customer reviews: Appstle℠ Subscriptions App

Develop by Appstle Inc.

Reviews (4,519)

Overall rating
4.9

What Merchants Think

The "Appstle℠ Subscriptions App" has received overwhelmingly positive feedback from merchants who appreciate its reliable functionality and powerful features. Users frequently commend its efficiency and adaptability, particularly highlighting the app's seamless integration with Shopify stores. Customer support is frequently praised, with numerous merchants expressing gratitude for the support team's swift and effective assistance with setup and customization issues. Overall, merchants are pleased with the value and performance Appstle brings to their businesses.

Key Strengths

  • Outstanding customer support, characterized by fast response times and expert guidance.
  • Ease of integration with existing Shopify stores and customized themes.
  • Wide range of features and customization options to suit different business needs.
  • High value and cost-effective, being noted as a worthwhile investment compared to competitor apps.
  • Efficiency in handling subscription services, improving business processes and boosting sales.

Common Concerns

  • Navigating app settings can be somewhat complex for some users.
  • Occasional delays or communication issues in complex support situations, although infrequent.
  • Language availability could be improved for non-English speaking merchants.

Final Thoughts

The "Appstle℠ Subscriptions App" is well-regarded for its robust features and exceptional customer service, elements that together serve to enhance business operations significantly. While there might be a slight learning curve in using the app and occasional communication hiccups, the overall consensus among merchants is that Appstle provides a superior and reliable subscription management solution. It's particularly praised for its comprehensive and responsive support, making it a highly recommended tool for merchants using Shopify.

Red's Gone Green

Jan 08, 2025  on Shopify

Customer Service is top notch! Often times I'll chat in to ask how to do something, and they'll not only tell me what to do, but actually do it for me.

Harmony Harvest Farm

Jan 08, 2025  on Shopify

We have been looking for an app to help us run our Monthly Flower Subscriptions, and we think we finally figured it out with Appstle. Their merchant success engineers are so quick to respond, so incredibly friendly, and so very helpful! They held our hands through the onboarding process, making us feel like we had help every step.

GladRags.com

Jan 08, 2025  on Shopify

App is easy to navigate and understand and the staff is super quick to respond and were very helpful in answering our questions as we were setting up our store!

Retro 1951

Jan 07, 2025  on Shopify

Brooks, one of the merchant success engineers, was very helpful in making the widget appear properly on our product pages. We have yet used it for actual sales, but are excited to do so. We will update when possible.

Pleniage

Jan 07, 2025  on Shopify

The app is good and the support is great. Just finished a chat session with one of the support engineers (Brooks) and I am impressed. Congrats!

Can'tdles

Jan 07, 2025  on Shopify

Hands down, the best support I've gotten from a team. The app is flexible, VERY fairly priced for what you get, and the team is super willing to help you customize what you need.

Melts

Jan 07, 2025  on Shopify

Fantastic customer service. Fast, easy to communicate with, great trouble shooting, and effectively makes requested changes. Definitely recommend!

Simply Breathe

Jan 07, 2025  on Shopify

I used Bold V1 for years, but had a mess when we changed to the shopify integrated version. The Appstle team has been great and I love their quick support.

The Floral Post

Jan 06, 2025  on Shopify

So far, I've had great experience. Support team responds to me quickly and the app seems relatively straight forward to use.

North Coast Dance

Jan 06, 2025  on Shopify

This app does everything we need. But even more, the tech support is STELLAR! Whatever we needed, they were there to help us. Highly recommend.

PRATIMA Skincare

Jan 06, 2025  on Shopify

So far so good, installed the app and getting started in super easy with all the articles and videos. Great features, even on free plan, and very intuitive to use. Reached out to customer service with some questions and they got back quickly and were helpful. Will udpate as we use it more!

Dr. Brenner Labs

Jan 06, 2025  on Shopify

Just started using this. Tested the functionality everything works well. Customer support was fast and efficient.

jasmithdesigns

Jan 06, 2025  on Shopify

I am a one woman team for my business but got this app up and going fairly easy. However, I did run into a problem with my theme and defaults and needed help. I was quickly able to get personal assistance from a live representative. I worked with Sean. He had my issues resolved in minutes!! He was able to get into my backend theme and fix some things I didn't know how to. He even sent a video response which helped a lot. I even got picky and wanted font colors changed and he did it no problem. HIGHLY RECOMMEND. I can't wait to see this go live!!

Jellyfish Art

Jan 05, 2025  on Shopify

Brooks helped me fix my subscription button to make it more interactive. Love this app, it's very user friendly and the support is very friendly and the wait time is less than 2 mins. Highly recommended!

Fork Farms

Jan 05, 2025  on Shopify

Has to be the most flexible and versatile subscription app on the Shopify App Store. Also their support goes above and beyond. Brooks on their support team answered all of my questions promptly and even helped us customize the app so it completely matched our brand guide.

Nutrova

Jan 04, 2025  on Shopify

Fantastic service, excellent product and even better support. Chat support is available through the clock and very quick to help.

Kheyleve

Jan 04, 2025  on Shopify

I appreciate the prompt help I had today using Appstle. Had me taken care of and on my way in minutes.

The Doormat Company

Jan 03, 2025  on Shopify

I have worked with both Kylie and Sean. Both have answered all of my questions and have continued to assist me through the integration process! Amazing customer service!

Wigglewow

Jan 02, 2025  on Shopify

The customer service is first class and the subscription is perfect for our needs. I'm so glad I made the change!!!

Naseerah's Bake Shop

Jan 01, 2025  on Shopify

I called needing help with loading the widget onto my product page. The representative I spoke with quickly accessed and fixed the problem and then offered to design the widget to match my website.

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