Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Fast response. Comprehensive and has supported sales growth. -Updated. I needed further support after migrating with old auto-renew products. Juan jumped into chat, and response was friendly, fast, and accurate! Received excellent guidance as well as documentation on how to fix things. Great work!

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!

Recharge Subscriptions has been a great partner over the years! Their system and portal is extremely easy to use and has a lot of functionality packed in. I've never had an issue with it not working, so in terms of reliability 10/10. My biggest complaint was that there was a lack of customization to their widget, but they just revamped it allowing you to customize it on so many levels. Props on listening to your clients! Lastly, the reason for leaving my review is their customer support team. I had a really frustrating issue where my product gallery was not showing on my page and it seemed like the Subscription Widget was the cause, but their team stood by me and helped figure out that my theme was injecting some weird code that affected my product gallery. I'm greatly appreciative to Max S. and the developers who helped to figure this out.

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Pierre was very helpful in assisting us with our customer's concerns. He even sent a follow-up email confirming if the issue was resolved. Thank you, Pierre! I appreciate your fast and kind assistance.

I was struggling to figure out how to change permissions settings in Shopify in order to be able to schedule our Recharge to Shopify checkout conversion, so I sent in a help ticket. Ola responded so quickly and made a setting adjustment for me that helped me make the necessary change and get the conversion scheduled. It was so great to not have to wait long at all for help AND to receive the right kind of help that quickly solved my problem. I only took off one star because I didn't find the chat bot helpful...chat bots are usually frustrating because I almost always have already Googled my problem and tried to solve it myself BEFORE clicking on the chat feature. It would be more awesome if it were easier to skip the bot and go straight to a human!

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

This is specifically about support, not much experience with the workings of the app itself yet. I was having trouble reading and comprehending all the information on the upcoming Shopify Checkout Integration. Got on support and Ola was totally professional and courteous in walking me through my questions bit, by bit, by bit. Some she reasonably couldn't address. Greatly appreciate them.

The first thing that strikes me is the Recharge team's excellent support for integration and support. It was seamless and required little internal resources. For managing our subscriptions on Shopify, it's been a breeze and powerful with easy customization within the theme. The app is incredibly user-friendly, and managing recurring orders is effortless. Highly recommend for any business looking to boost their subscription model!

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us. Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup. Would highly recommend