Avoid like the plague. Comes default with zero support options. Widget never updates when you update it - documentation tells you to contact support which you can't do unless you are on an expensive plan. Wasted hours of setup but at least I can now remember why ecomm brands avoid this product.

Support took the extra step to verify the results, found a discrepancy and immediately resolved it. Great job!

Taylor was extremely helpful and keep us informed throughout the entire process - was a pleasure working with him.

I would not use this app. They push updates and create really critical bugs that create extremely negative experiences and then don't take accountability for it. I've had this app for 3 years and have had a number of issues. Most recently they pushed an updated and grabbed the wrong shipping profile information, accidentally charging almost 800 customers shipping on a free shipping product. Then told me it wasn't them and they weren't responsible for it/took no accountability. I had to figure out a solution to manually credit every single order and there is still not a fix. We cannot wait to change companies to one that is more reliable.

Max was very fast to answer and helped me resolve my problem within SECONDS and NOT MINUTES! He also went above and beyond taking the matter into his own hands and doing it all by himself by me giving him collaborator access. I would do 10 stars if i could.

any queries i've had have always been responded to very promptly, and customer service has been excellent.

Customer service is great, went out of their way multiple times outside of business hours to help with urgent things

Vinse at Recharge made our migration process incredibly smooth and straightforward. We really appreciated the project management tool provided and the excellent communication throughout every step.

Great experience with Recharge over the past two years, customer service whenvever we're a bit stuck is really great, very responsive and super knowledgeable!

Complete thiefs when you try to cancel your account. They don't respond via emails in a timely manner. Support is non existent. Lost out of months of orders due to their lack of assistance. Choose anyone but them. There are better subscription sites out there