Reviews: Recharge Subscriptions

Customer reviews: Recharge Subscriptions

Reviews (1,947)

Overall rating

4.6

5

248
4

15
3

1
2
1

22

What Merchants Think

Merchants generally appreciate "Recharge Subscriptions" for its robust functionality and reliable support team. Reviews highlight its easy integration with Shopify and user-friendly interface. While the app is praised for providing a seamless subscription management experience, some users have raised concerns over issues with app compatibility and communication regarding pricing changes. Overall, customer service is often described as responsive and helpful, contributing positively to the merchant experience.

Key Strengths

Excellent and responsive customer support.
User-friendly interface and easy integration with Shopify.
Powerful subscription management features.
Frequent updates and improvements to app functionality.
Helpful onboarding and implementation support.

Common Concerns

Issues with compatibility with specific membership or discount systems.
Concerns over unexpected price increases and lack of communication regarding pricing changes.
Difficulty in manual adjustments to subscription orders.
Limited out-of-the-box customization options.
Challenges with updating permissions settings and analytics features.

Final Thoughts

"Recharge Subscriptions" is highly regarded for its effective subscription management capabilities on Shopify. Despite some concerns regarding communication and compatibility, its excellent customer service and continuous functional enhancements make it a valuable tool for businesses looking to streamline their subscription operations.

Mineral Fusion

Feb 20, 2025 on Shopify

Ola was helpful and knowledgeable!

Curlsmith UK

Feb 19, 2025 on Shopify

Vuk was very helpful with making sure our shipping profiles were working correctly! Thanks Vuk

Yorkshire Handmade Pies

Feb 19, 2025 on Shopify

The Honey Pot - Feminine Care

Feb 12, 2025 on Shopify

Soo helpful!!

The Cheesemongers Fromagerie

Feb 11, 2025 on Shopify

Customer service is always very helpful and knowledgable, very quick to answer back in chats. Ola has helped me twice now and is fabulous.

eat2explore

Feb 10, 2025 on Shopify

Shaved Head Fred

Feb 10, 2025 on Shopify

Vince helped and answered all my questions during my Recharge launch to my satisfaction!

5minskin

Feb 07, 2025 on Shopify

Amazing!! Great Customer Support

Sexy Summer Style

Feb 05, 2025 on Shopify

Recharge Subscriptions is a very professional application, best in class. The client support is extremely prompt and efficient. They are always there to help you solve any issue fast.

Natu.Care

Feb 05, 2025 on Shopify

Recharge support was quick and helpful. They responded fast, understood the issue, and provided a clear solution. The whole process was smooth, and I appreciate their efficiency. Great support experience overall!

Saint Oral Health

Feb 04, 2025 on Shopify

Great customer support, shout out to Juan!

Lumen.me

Feb 02, 2025 on Shopify

Equator Coffee Roasters Online

Feb 02, 2025 on Shopify

Malik was very helpful getting me the answer i needed on recharge!

MostraCoffee

Jan 30, 2025 on Shopify

Love Wellness

Jan 29, 2025 on Shopify

Miley is a GEM! She was able to solve an issue for us that had been a pain point for a week in less than 24 hours! She deserves a raise!

PatchAid

Jan 29, 2025 on Shopify

Excellent!

Home Place Pastures

Jan 28, 2025 on Shopify

Recharge has been wonderful, thanks to Ola for the quick help!

Little’s

Jan 28, 2025 on Shopify

Great customer support – they're very quick to respond.

Seed Cycle Blend

Jan 27, 2025 on Shopify

Always so helpful and quick to fix anything.

Naked & Thriving Skincare

Jan 27, 2025 on Shopify