Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

Max helped us troubleshoot an issue with our coupon code. He gave very detailed instructions and helped me every step of the way. I really needed and appreciate his support!

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Recharge's customer service team is unrivaled. No matter how small you are as a business, they make you feel like you're their only customer.

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't. When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Bryan Nguyen was amazing! Super helpful and was able to help every step of the way!! So happy that I chose Recharge!

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

So far very very happy with Recharge. Not only with the app itself, the functionality and how clean and simple everything is but mainly with the help and support I received from their team, mainly Vinse Ridenour who was there helping us get set up and launched every step of the way. There was never a question or issue that was not addressed and solved immediately. Very excited to see what recharge does for out business.

Recharge support is fantastic. We were will a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Great bot (which is rare). Turned over to quality customer support quickly. Very satisfied with the experience.

Great support from Juan C. with great explanations. Quick replies and very good advice on the technical part. I totally recommend :)

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!