Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

They reached out to upsell me on an additional service (Rewards), and said that they would help me set it up before launching. I agreed, but didn't realize the contract I signed said I would start paying right away. I found out 8 months later that I'd been paying $200/month for something I'd never used. My fault for not reading the contract and just believing the sales pitch. When I reached out to explain, they told me I should feel lucky that I don't have to pay more because I'm on a legacy plan.

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful. We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive. Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Phenomenal app with lots of functions and a great support team that guides you through the entire process.

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Nick from the e-shop Genius has saved my business. With the new shopify checkout policy, we were lost on what to do, our checkout no longer worked! Nick communicated with members of our team and recharge while he troubleshooted the problem. He took video recordings of steps that he needed us to do on our end. Website is now working flawlessly. Extremely happy with such a fast and perfect result. Will definitely use again, thank you!

Pricing is just retarded. There is zero reason for there to be a transaction fee on each subscription. Whoever made this app randomly chose that number because it looks like it does something. the only thing it does is line his pockets.

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed

Customer service (Nikola) was very quick to resolve my query and offered info on how to update ourselves going forward.

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!