Shopify Sms apps 2025

ZigChat

Empower Your Business with ZigChat's Omni-Channel Chatbots Show more

ZigChat is a cutting-edge app designed to transform business communication through advanced automation. It simplifies interactions across multiple platforms such as WhatsApp, SMS, Instagram, and Facebook, significantly reducing the need for manual intervention. With robust omnichannel and multilingual support, ZigChat enables merchants to efficiently handle inquiries, manage orders, and build stronger customer relationships. The app features intuitive template management for easy message creation and campaign automation to enhance marketing efforts. Its powerful automation tools help optimize workflows, while its comprehensive analytics provide valuable insights for informed decision-making. ZigChat stands out as a versatile solution, ideal for businesses aiming to improve their chat experiences and maintain a competitive edge.

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Customer engagement

Valuable analytics

Manage orders

Omnichannel support

Multilingual capabilities

Streamline inquiries

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Exotel : Verify orders & C2C

8.2

1 Reviews

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Verify customer number & confirm orders automatically Show more

Exotel: Verify Orders & C2C is a Shopify app designed to streamline online order verification processes, minimizing manual efforts and maximizing efficiency. The app features automated order verification using OTP or IVR calls, ensuring that every transaction is genuine and reducing the risk of returns and fake orders. By processing only verified orders, businesses can significantly cut down on unnecessary shipping costs and improve overall customer satisfaction. The app offers comprehensive call and SMS OTP logs and detailed order status reports, providing ample data to track whether orders are confirmed, canceled, or pending verification. In cases where IVR calls fail due to DND settings or other issues, the app smartly initiates SMS notifications to ensure seamless verification. Exotel helps merchants manage their order lifecycle more effectively while keeping the customer verification process robust and reliable. With its detailed reporting and logging features, businesses can gain insights into their order verification efficiency and make informed decisions.

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Automated order verification

Avoid returns

Order status reports

Otp/ivr verification

Reports and logs

Fallback mechanism

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Remarkety ‑ Email, SMS, Social

$25-$800 / Month

7.6

51 Reviews

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eCommerce Marketing Automation - Simplified! Show more

Remarkety is a powerful eCommerce marketing automation app designed to streamline your marketing efforts across Email, SMS, and Social platforms. By integrating eCommerce data with shopping behaviors and employing predictive algorithms, Remarkety helps you create targeted campaigns that effectively boost your business growth. Its suite of tools includes email marketing automation, which allows for precise personalization and segmentation, ensuring your messages resonate with your audience. The app also offers robust SMS marketing capabilities, enhancing your ability to reach customers directly on their mobile devices. Remarkety's user-friendly interface makes it easy to manage and optimize your marketing campaigns, freeing up time for you to focus on other aspects of your business. Whether you're looking to increase conversion rates or enhance customer engagement, Remarkety provides the comprehensive solution you need to succeed in today's competitive eCommerce landscape.

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Sms marketing

Segmentation

Email marketing

Behavior analysis

Personalization

Social campaigns

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ContactPigeon Campaigns

$50-$99 / Month

(3.3/5)

8 Reviews

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Capture, convert and nurture your visitors automatically Show more

ContactPigeon Campaigns is a versatile marketing platform designed to help brands win customers and increase sales through hyper-targeted automated messaging. It consolidates multiple communication channels, including email, SMS, push notifications, popups, and chatbots, into one cohesive tool. With its pre-built automation and templates, businesses can quickly capitalize on opportunities such as abandoned carts, price drops, and rebuy reminders. The platform is celebrated for top-rated customer satisfaction on G2 and Capterra, reflecting its effectiveness and reliability. Advanced audience segmentation is made simple with behavior data and predictive analytics, ensuring messages are tailored to specific customer journeys. Additionally, users can choose from over 200 ready-made templates to enhance their campaigns. To maximize marketing efficiency, ContactPigeon offers insights on campaign performance with real-time revenue attribution and detailed reporting at various levels.

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Detailed reporting

Price drop alerts

Advanced segmentation

Abandoned cart reminders

Predictive analytics

200+ templates

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SmartrMail Email Marketing SMS

$14-$99 / Month

9.1

603 Reviews

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Boost sales with email marketing, SMS, newsletters, and popups Show more

SmartrMail Email Marketing SMS is an innovative tool designed specifically for Shopify users looking to enhance their email and SMS marketing strategies. It offers a comprehensive suite of high-converting email automation workflows, including welcome emails, abandoned cart recovery, back-in-stock notifications, and more. With over 100 customizable newsletter and popup templates, SmartrMail simplifies the creation and management of effective marketing campaigns. Their expert team is on hand to set up these automation funnels, ensuring a smooth transition and optimal performance. Users can also benefit from free migration services from other platforms like MailChimp, Klaviyo, and Omnisend. Aimed at streamlining marketing efforts, SmartrMail provides 1-to-1 training, easy setup, and reliable 24/5 chat and phone support. It’s the perfect solution for businesses seeking to elevate their email and SMS marketing with minimal hassle.

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Sms marketing

Email automation

Welcome emails

Abandoned cart emails

Free migration

Review requests

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Thankful

AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.

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Generative ai

Ai agent

Agent assist

Whats: Whatsapp Button

9.1

6 Reviews

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Enhance support with all-in-one: WhatsApp & 15+ chat buttons Show more

K: Whatsapp & Chat Buttons is a versatile app designed to boost your sales conversions and enhance client interactions by offering seamless communication solutions. With its effortless one-click integration, the app enables you to maintain continuous conversations across various platforms, including Facebook Messenger, WhatsApp, SMS, email, Viber, and many more. The app provides convenient communication channels, allowing customers to easily connect with you, thus driving lead generation and improving customer support. It offers customization options to tailor the chat button's appearance and position according to your store's layout, ensuring a perfect fit. The responsive chat widget is designed to work smoothly across all devices, ensuring that you stay connected with your customers anytime, anywhere. Installation is straightforward and requires no coding knowledge, making it accessible and easy to set up for any business.

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Seamless integration

Easy installation

Customizable button

Responsive widget

Multiple chat channels

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Fresh Relevance

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Personalize customer experiences with ease Show more

Fresh Relevance is an innovative personalization platform tailored for commerce-driven businesses, designed to enhance customer experiences across multiple digital channels such as websites, apps, emails, SMS, and ads. This user-friendly solution allows businesses to optimize their content without the need for technical expertise, thereby saving time and improving conversion rates. By seamlessly integrating with your existing tech stack, Fresh Relevance helps reduce bounce rates through personalized web and app content tailored to individual shoppers. It offers dynamic engagement tools including behavior-triggered emails and SMS, as well as product recommendations based on shopper interests to drive revenue growth. The platform further enhances marketing strategies with social proof tactics that boost conversions and customer engagement. Additionally, Fresh Relevance connects siloed data across your martech stack, creating rich customer profiles for a more comprehensive understanding of shopper behavior and preferences.

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Product recommendations

Data integration

Personalized web content

Behavior-triggered messages

Social proof tactics

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ActiveCampaign Email Marketing

$19-$159 / Month

(4.3/5)

392 Reviews

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Grow your business with email marketing, automation, and CRM Show more

ActiveCampaign Email Marketing is a dynamic solution designed to amplify your eCommerce business through advanced marketing automation. Seamlessly integrate your complete product catalog and leverage built-in Shopify automations to streamline essential revenue-generating activities, such as welcome emails, abandoned cart reminders, and product review requests post-purchase. This app empowers you to craft professional, personalized email campaigns that cater to individual shopping behaviors and interests, thanks to an intuitive email designer. Enhance customer engagement by automatically triggering abandoned cart email workflows, thus boosting checkout rates. Transform one-time buyers into loyal customers with effective up-sell and cross-sell automations, and connect with shoppers through tailored SMS discounts based on their purchasing history. With ActiveCampaign Email Marketing, driving eCommerce success has never been more streamlined and effective.

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Marketing automation

Shopify integration

Lead generation

Sms marketing

Product reviews

Abandoned cart

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MSG91

8.2

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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Hola! ‑ Whatsapp Review & COD

8.2

2 Reviews

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Whatsapp Review, Call Customer, Call/Whatsapp COD Verification Show more

Hola! ‑ Whatsapp Review & COD is a versatile mobile app designed to streamline customer communication with ease and efficiency. With just one click, you can contact customers through several channels, including Call, SMS, WhatsApp, and Email, making it an ideal tool for businesses on the move. The app allows you to send WhatsApp review requests for fulfilled orders, helping you gather valuable customer feedback effortlessly. Additionally, you can engage potential buyers by reaching out to abandoned carts via call, WhatsApp, or SMS, maximizing your sales opportunities. For cash on delivery transactions, the app provides convenient options for verification through various communication modes. The app's mobile dashboard ensures that you have full access to its functionalities anytime, anywhere, enhancing your customer engagement strategy. Whether you're managing orders or verifying COD transactions, Hola! empowers you to maintain seamless communication with your customers on the go.

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Cod verification

Mobile app

Manual customer contact

Single-click actions

Call/sms/email support

Whatsapp reviews

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Sendlane: Unified Email & SMS

$1550-$600 / Month

9.1

13 Reviews

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Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Simpu

Customer support, market segmentation app Show more

Simpu is an integrated customer experience platform designed to simplify and enhance communication for merchants by consolidating multiple channels into a single, efficient interface. By unifying Emails, SMS, WhatsApp, Twitter DMs, and Instagram DMs into one omnichannel inbox, Simpu allows users to engage with customers seamlessly across various platforms. This powerful tool enables businesses to manage and respond to customer inquiries more effectively, ensuring no message is overlooked. Teams can collaborate effortlessly with shared inbox functionality, ensuring everyone stays on the same page and support is consistent across the board. The platform's flexibility accommodates diverse team structures, allowing businesses to customize their communication flow to suit their specific needs. Simpu not only streamlines communication but also equips businesses with essential tools needed to provide exceptional customer support and build lasting relationships.

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Platform integration

Shared inbox

Team collaboration

Omnichannel inbox

Contact Button ‑ Widget Apps

$7.5-$15 / Month

8.2

4 Reviews

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Capture more leads and sales with an all-in-one Contact Button Show more

Contact Button ‑ Widget Apps is designed to boost your website's lead generation by offering seamless access to 15 highly-customizable widget apps. These widgets are conveniently accessible via a small button located in the corner of your site, allowing visitors to easily find information or connect with you through multiple channels. Among its popular widgets are Contact Forms, Click-to-Call, WhatsApp Chat, Business Hours, and Chat Widgets, each crafted to enhance user interaction and communication. The app also allows embedding custom contact forms within your button's menu and provides tools for capturing email subscriptions, facilitating online reservations, and displaying essential business information. By integrating messaging apps like WhatsApp, Messenger, and SMS, Contact Button ensures a smooth experience for visitors wishing to connect. It serves as a comprehensive tool for businesses aiming to improve user engagement and maximize conversion opportunities.

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Custom contact forms

Whatsapp chat

One-click access

Chat widgets

Business hours

Email subscriptions

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SmartPush: Email, SMS, Pop‑up

8.2

7 Reviews

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AI-powered email marketing, SMS, pop-ups, and abandoned carts Show more

SmartPush: Email, SMS, Pop‑up is a powerful marketing tool designed to streamline your communication strategy using advanced AI technology. This user-friendly app helps businesses save time by automatically generating effective sending strategies, including the optimal timing and content tailored to each customer. Through automated emails sent throughout the customer's shopping journey, SmartPush enables businesses to maintain a strong connection with their audience, encouraging repeat purchases and sustained engagement. The app offers a variety of preset templates for emails and pop-ups, such as those aimed at cart retention, to further enhance marketing efforts. SmartPush also supports A/B testing and features like Gmail promo cards to boost campaign effectiveness. With a real-time data dashboard, users can easily track key metrics like average order value, repurchase cycles, and churn rates, providing valuable insights to drive growth and improve customer relations.

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A/b testing

Real-time dashboard

Ai-generated text

Optimal sending time

Preset templates

Automated workflow

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SHIPNXT

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SHIPNXT helps Indian businesses automate shipping operations Show more

SHIPNXT is a comprehensive app designed to streamline and automate shipping operations for Indian businesses, particularly catering to eCommerce and direct-to-consumer (D2C) brands. By integrating with Shopify, the app offers a unified interface that consolidates all shipping needs onto a single platform, simplifying the order fulfillment process. SHIPNXT features a robust Courier Recommendation Engine (CORE) that suggests optimal courier options, ensuring cost-effectiveness with competitive shipping rates. The app enhances the customer's experience with a branded tracking page and instant updates on order status via email, WhatsApp, and SMS. It ensures secure and safe shipping, while also providing efficient management of returns and refunds. Perfect for small and medium-sized businesses in India, SHIPNXT empowers users with automated shipping workflows, making logistics operations more efficient and reliable.

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Returns management

Automated shipping

Branded tracking

Courier recommendation

Secure shipping

Instant order updates

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ShopGPT

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AI concierge that refers new customers and answers questions Show more

ShopGPT is a cutting-edge shopping concierge chatbot designed to elevate the e-commerce experience for Shopify store owners and their customers. This AI-powered bot engages with customers by automatically sending texts after orders are placed, providing answers to product-related inquiries, and streamlining customer support. ShopGPT excels in product research, effortlessly matching customers with relevant products on Shopify stores and guiding them directly to the checkout page. It empowers businesses to boost sales by leveraging existing customers and capturing new leads without the need for upfront marketing expenses. By utilizing untapped communication channels like SMS, WhatsApp, and Messenger, ShopGPT broadens a store's reach. Additionally, merchants can analyze key metrics such as search placement, cart conversion, and order data to refine their strategies and maximize growth potential.

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Acquire customers

Frictionless experience

Ai customer support

Untapped channels

Analyze metrics

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Shrinkit ‑Marketing Automation

$39-$59 / Month

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URL Shortener ,Landing Pages Builder, WebPush and SMS Show more

Shrinkit - Marketing App is a comprehensive solution designed to elevate your e-commerce marketing endeavors. With a suite of powerful features, it simplifies the process of engaging potential customers and enhancing conversion rates. The app includes a robust SMS marketing platform, enabling direct and impactful communication with your audience. Additionally, it offers short links integrated with pixel retargeting, allowing businesses to track and optimize influence campaigns effectively. The drag-and-drop micro-page builder empowers users to create captivating promotion pages effortlessly. Moreover, Shrinkit enhances visitor engagement with its web push notification feature, ensuring your messages reach the right audience at the right time. Tailored for business success, Shrinkit optimizes marketing strategies to boost customer interaction and drive business growth.

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Sms marketing

Web push notifications

Short links

Pixel retargeting

Micro page builder

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Contlo ‑ Marketing & Helpdesk

7.4

74 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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ClickConnector

$99-$499 / Month

(2.2/5)

2 Reviews

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Fusion of AI, ChatBots, and humans for exceptional CX. Show more

ClickConnector is an innovative customer support platform that seamlessly integrates ChatBot workflows, AI, and human support to optimize customer service operations. Designed to reduce costs while enhancing customer experience, ClickConnector provides a comprehensive, omni-channel chat solution covering Live Chat, Email, Facebook, Instagram, WhatsApp, Phone, and SMS. Its Shopify Chat Sidebar Plugin offers complete customer context, ensuring a personalized touch in interactions. The platform's team collaboration tools enable effective communication and decision-making, fostering a cohesive customer support team. Furthermore, ClickConnector includes built-in Knowledge Base pages that can be easily integrated with your store, empowering customers with self-service options. With automatic triggers in its Live Chat Plugin, ClickConnector helps businesses engage with their customers more effectively and proactively.

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Team collaboration

Omni-channel support

Shopify chat sidebar

Knowledge base integration

Automatic chat triggers

Install App

Shopify Sms apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 70 Apps

ZigChat

Exotel : Verify orders & C2C

Remarkety ‑ Email, SMS, Social

ContactPigeon Campaigns

SmartrMail Email Marketing SMS

Thankful

Whats: Whatsapp Button

Fresh Relevance

ActiveCampaign Email Marketing

MSG91

Hola! ‑ Whatsapp Review & COD

Sendlane: Unified Email & SMS

Simpu

Contact Button ‑ Widget Apps

SmartPush: Email, SMS, Pop‑up

SHIPNXT

ShopGPT

Shrinkit ‑Marketing Automation

Contlo ‑ Marketing & Helpdesk

ClickConnector