When we started working Insider, there was no CRM and Martech strategy for us. All the channels were disconnected and were working isolated from each other. By using Insider, we managed to integrate all the channels in one platform that centralizes every event/interaction with the digital assets of our brand. We are using Insider’s Email, WhatsApp, SMS, On-site, Web Push, SmartReco, MindBehind, and Architect. We’ve connected the WhatsApp marketing campaigns with our Chatbot + HelpDesk tool to bring a better service experience through this channel. The team was also super supportive through the Onboarding process, with a dedicated team assisting. Insider’s third-party integration capabilities are also pretty good. And beyond that, we also get dedicated support from CSM & OXT teams.

Tive uma ótima experiência na integração entre Insider e Shopify. Facilidade na integração, suporte local e material educacional de apoio ajudam muito no dia a dia. Estou muito satisfeita.

A nossa experiência com a plataforma é excepcional. É de fácil usabilidade e o suporte técnico local é ágil e funciona muito bem. Além de serem super abertos à sugestões de desenvolvimentos de produtos.

We moved from a CRM with basic marketing capabilities to Insider to unlock the true potential of our user data. Thanks to their native Shopify integration, we’ve been able to connect and activate user interactions across channels with ease. With powerful tools like Architect, WhatsApp, and Web Suite, we’re now running automated, personalized journeys that drive real results. We've achieved over 10X ROI, seamlessly integrated our online and offline data, and now segment users by custom attributes to target them more effectively. Insider has truly transformed our cross-channel marketing game.

Estamos satisfeitos com os resultados que a plataforma está nos trazendo! Aumentamos nossa receita incremental em uma % significativa! Os Serviços de CRM e CRO são ótimos e com uma visão avançada de mercado!

We are so pleased with the results of using Insider so far. Insider has helped to improve our customer engagement and conversion for both BUA and in promotional periods. It is a super easy platform to use and the team are very helpful in trouble shooting any issues that may occur when creating campaigns.

The Insider app makes integration easy and seamless, allowing us to connect all our Shopify stores in just minutes. It’s truly plug-and-play—within no time, we had all our customer data, custom attributes, and properties readily available in Insider. Highly recommend this app for anyone looking to get up and running with Insider quickly and efficiently.

We use Insider’s website template options, Insta stories templates and site search solutions quite a lot. These solutions have given our website a new look that provides an eye catchy and interactive feel. This has helped generate more conversions with easier product discovery. The CSMs are also very supportive in guiding us through campaign creation, setup and activation stages.

We use Insider products as marketing automation in all of our ebebek processes. We preferred Shopify for our global operations. Thanks to the Insider application, we made a very fast integration. We also use Insider products to provide a personalized experience on our global sites. The product we have been working with for 12 years has a lot of options for digital marketers. We recommend Shopify users with Insider products that can support their business as they grow.

We managed to integrate our website and insurance products portfolio effortlessly with Shopify. The integration was fast and the team was supportive throughout the process. With Insider, we’ve built a good customer engagement model that ties website campaigns with web push, which brings more traffic back to our website, along with email campaigns. We generate upto $4000 from Insider’s web campaigns in a month - helping us observe a solid ROI.