1:1 personalization and cross channel marketing for commerce
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Insider is a comprehensive platform designed to nurture personalized 1:1 relationships with your customers by delivering tailored experiences across multiple channels, including websites, apps, email, SMS, push, and WhatsApp messages. With over 100 customizable templates such as Social Proof, InStory, Cart Reminders, and Recommendations, it facilitates engaging interactions for both new and returning shoppers. It is trusted by more than 1,200 global brands like L'Oréal, Estée Lauder, and Avon, demonstrating its reliability and effectiveness. Integrating Insider requires only a few simple steps, making it user-friendly and efficient. The platform also helps recover abandoned carts through automated email and SMS campaigns. With AI-powered affinity-based recommendations, businesses can drive upsell and cross-sell strategies effectively. Additionally, Insider offers tools to build unified customer profiles based on past behavior, analytics, and predictive insights, ensuring a comprehensive understanding of each customer’s journey.
Create Instagram-like stories to drive more engagement.
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InStory: Product Stories is a dynamic app designed to enhance customer engagement and boost sales by integrating captivating stories into your product offerings. With the app, you can effortlessly add fresh stories daily, keeping your content vibrant and appealing to your audience. Utilize the power of exclusive, limited-time content to generate excitement and promote special products or offers. The app provides an effective marketing platform that allows you to experiment with different storytelling techniques, helping you identify what resonates best with your clientele. Additionally, you can create single stories or groups of related stories, while analyzing detailed viewer data daily, weekly, and monthly to refine your strategy. InStory allows you to personalize stories with links, texts, and colors, and its fully responsive design ensures optimal viewing on both desktop and mobile devices. Attach stories to your homepage, specific products, or collections to maximize their impact and drive customer interest.