ZigChat

Develop by Shopify

Free plan available

Empower Your Business with ZigChat's Omni-Channel Chatbots

Customer engagement

Valuable analytics

Manage orders

Omnichannel support

Multilingual capabilities

Streamline inquiries

Template management

Campaign automation

Workflow optimization

About ZigChat

Launched Mar 17, 2024

Built by Shopify

Address

512 S Mangum St #100, Durham, NC, 27701, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Revolutionize chat with WhatsApp automation. Elevate business.

ZigChat revolutionizes business communication via automated processes, minimizing manual efforts across channels like WhatsApp, SMS, Instagram, and Facebook. With omnichannel support and multilingual capabilities, it empowers merchants to streamline inquiries, manage orders, and enhance customer engagement. A versatile solution for elevating chat experiences and staying competitive.

Template: Simplify message creation with ZigChat's intuitive template management
Campaign: Elevate marketing with ZigChat's campaign automation
Workflow : Optimize workflows with ZigChat's automation tools
Reporting: ZigChat delivers valuable analytics.

Pros

Omni-channel support for platforms like WhatsApp, SMS, Instagram, and Facebook
Automates business communication to minimize manual efforts
Multilingual capabilities that cater to a diverse customer base
Streamlines inquiries and manages orders efficiently
Enhances customer engagement with automated processes
Intuitive template management simplifies message creation
Campaign automation elevates marketing efforts
Automation tools optimize workflows
Provides valuable analytics for informed decision-making

Cons

Potential complexity in initial setup due to multiple channels and features
May require a learning curve for users unfamiliar with automation tools
Dependence on the app's uptime and performance for critical business communication