Shopify Business communication apps 2025

ZigChat

Empower Your Business with ZigChat's Omni-Channel Chatbots Show more

ZigChat is a cutting-edge app designed to transform business communication through advanced automation. It simplifies interactions across multiple platforms such as WhatsApp, SMS, Instagram, and Facebook, significantly reducing the need for manual intervention. With robust omnichannel and multilingual support, ZigChat enables merchants to efficiently handle inquiries, manage orders, and build stronger customer relationships. The app features intuitive template management for easy message creation and campaign automation to enhance marketing efforts. Its powerful automation tools help optimize workflows, while its comprehensive analytics provide valuable insights for informed decision-making. ZigChat stands out as a versatile solution, ideal for businesses aiming to improve their chat experiences and maintain a competitive edge.

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Customer engagement

Valuable analytics

Manage orders

Omnichannel support

Multilingual capabilities

Streamline inquiries

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Kanal ‑ WhatsApp Marketing

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Interagissez en moins de 5 min avec vos clients sur WhatsApp Show more

Kanal - WhatsApp Marketing est une solution innovante conçue pour exploiter pleinement le potentiel de WhatsApp au bénéfice de votre entreprise. Cette plateforme puissante vous permet d'atteindre des taux d'ouverture impressionnants de plus de 90% et un taux de réponse supérieur à 30%. Grâce à Kanal, vous pouvez centraliser efficacement toutes vos communications sur WhatsApp, garantissant une gestion simplifiée et organisée. Elle offre également la possibilité d'automatiser vos réponses 24/7, assurant un service client constant et réactif. En outre, Kanal vous permet de lancer des campagnes marketing percutantes pour augmenter votre portée et engagement client. Enfin, la plateforme propose des outils d'analyse détaillée pour évaluer la performance de vos stratégies et affiner vos actions marketing.

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Automated responses

Performance analytics

High open rates

Centralized communications

Powerful marketing campaigns

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

8.8

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Install App

Support Board ‑ Chat & Chatbot

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Automate your customers' communication

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EpsiVal ‑ Business Valuation

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Get valuation of your business & keep track of its evolution Show more

EpsiVal - Business Valuation is a user-friendly app designed to help business owners and entrepreneurs quickly assess their business's potential market value. The app requires just a single input to generate an indicative valuation with the click of a button, making it an accessible tool for those curious about their business worth, considering a sale, or exploring financing options. Powered by a dynamic algorithm that uses a constantly updated dataset, EpsiVal ensures its valuations reflect the current state of the market. The app is designed for ease of use, allowing users to install it in one click and obtain quick insights into their business's financial health. By revisiting the app, users can track how their business valuation changes over time, offering valuable insights for strategic planning and decision-making. Whether you're looking to gain a deeper understanding of your business's financial landscape or preparing for future financial endeavors, EpsiVal provides a reliable, efficient solution.

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Instant valuation

Single input

Evolution tracking

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SMS Notify ‑SMS Gateway Center

$0.99 / Month

7.3

4 Reviews

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Empower Your Business with Seamless SMS Communication Show more

SMS Notify ‑SMS Gateway Center is a powerful app designed to enhance communication between merchant stores and their customers. This app allows store owners to send and receive crucial updates such as orders, shipments, and sales reports directly via SMS, thereby streamlining store management. By using SMSGatewayCenter SMS, merchants can efficiently convey order statuses and other important information, creating a cost-effective and real-time communication channel. SMS Notify supports the sending of transactional, OTP, and promotional messages directly from Shopify stores, helping merchants maintain a robust connection with their clientele. Additionally, the app offers advanced features like generating smart links for detailed delivery insights and sharing files such as documents and images over SMS. The inclusion of a Google verified SMS badge enhances message authenticity without additional costs, while optional SMS message encryption ensures secure communications.

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File sharing

Order notifications

Sales reports

Shipment updates

Promotional sms

Smart links

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Australia Post MyPost Business

$9.99 / Month

7.7

72 Reviews

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Print Australia Post MyPost Business & eParcel labels fast Show more

Australia Post MyPost Business app is designed to seamlessly integrate Shopify with Australia Post's MyPost Business and eParcel services, streamlining your shipping process. The app consolidates all your orders into a user-friendly dashboard where you can view live shipping rates and efficiently print invoices, pick lists, and labels with just one click. By automating the label creation process, especially in bulk, the app saves you considerable time and ensures you stay on top of shipping costs. It supports bulk printing of MyPost Business and eParcel labels and allows for the easy upload of tracking numbers to Shopify, facilitating smooth order fulfillment. Additionally, you can view both domestic and international live rates, edit order details, and select the appropriate packaging, making batch processing efficient. The time saved with this app can be redirected to focus on growing your business, improving productivity, and customer satisfaction.

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Batch processing

Edit order details

Bulk label printing

Upload tracking numbers

View live rates

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Databox: Business Analytics

$59-$399 / Month

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All your Business Analytics and KPIs in one place.

Track performance

Discover insights

Connect integrations

Build dashboards

Set measurable goals

View multi-platform analytics

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Online Business Card

6.6

44 Reviews

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"Streamline customer contact with customizable, mobile-optimized online business cards." Show more

Introducing the **Online Business Card** app, your go-to solution for effortlessly connecting with customers and showcasing your business details in real-time. This app enables you to prominently display the most sought-after information—business hours, address, and phone number—on a sleek, digital business card. Impress your audience with customizable features, allowing you to choose the information that's most pertinent, and tailor colors, fonts, and logos to seamlessly integrate with your brand. The 'Open now' indicator provides real-time updates on your availability, ensuring customers are always informed about your business status. Designed with mobile optimization in mind, the app facilitates seamless direct calls and easy navigation using native Maps apps. Embrace the future of networking and elevate your business presence with an intuitive, user-centric experience.

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Customizable business cards

Real-time status indicator

Mobile click-to-call

Native map integration

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Sling: Scheduling & Time clock

$2-$4 / Month

(2.8/5)

6 Reviews

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Scheduling, time Tracking & communication made easy. Show more

Sling: Scheduling & Time Clock is a comprehensive app designed to streamline employee scheduling and time management for businesses. With its intuitive interface, managers can efficiently create schedules, handle time-off requests, manage shift trades, and monitor employee availability in minutes. This tool not only helps avoid budget overruns and unwanted overtime but also minimizes absenteeism and late arrivals, ensuring smooth operations. Real-time notifications alert users of overlapping shifts and unexpected changes, reducing scheduling conflicts and stress. Sling also offers features for communication and task management, fostering collaboration and productivity within teams. Overall, Sling is a versatile solution for managing labor costs and enhancing workplace efficiency.

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Employee scheduling

Labor cost

Time clock

Task management

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MSG91

7.8

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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Order Management — Trackeasy

$14.99-$19.99 / Month

7.8

15 Reviews

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Order manager for Restaurant kitchen, Warehouse with workflow Show more

Order Management — Trackeasy is an efficient solution designed to streamline the order management process across different sectors, including restaurant kitchens and remote warehouses. It enables users to track the status of order preparation and packing in real-time, ensuring that no orders are missed or delayed. With seamless multi-device support, users can monitor and update order status from desktops, tablets, or mobile devices. Delivery personnel can access order lists sorted by delivery dates on their phones, eliminating the need for manual documentation. The app features customizable alarms to notify users of new orders and supports management across up to seven distinct order stages. Users can also generate product-wise preparation reports, making it ideal for businesses operating across multiple locations and with various users.

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Order status tracking

Remote packing tracking

Delivery list management

Multiple device support

New order alarms

Seven order stages

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ValueFirst SMS App

(1/5)

1 Reviews

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Send speedy & secure communication to your customers Show more

ValueFirst SMS App seamlessly integrates with your Shopify dashboard, enhancing it with cutting-edge SMS API capabilities. It allows you to send timely updates, pricing alerts, marketing offers, and personalized greetings directly from your preferred platform, ensuring efficient communication with your customers. The app distinguishes itself through its speed and security, facilitating reliable direct messaging straight from Shopify. Users can easily customize their messages, utilizing relevant data points, hyperlinks, and merge fields for a personalized touch. Designed to ensure high message deliverability, ValueFirst SMS leverages robust cloud infrastructure for seamless service. Elevate your customer interactions by sending precise, personalized communications, directly enhancing your business outreach and engagement efforts.

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Personalized messaging

Speedy communication

Secure messaging

Direct from dashboard

High deliverability

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LitPDP ‑ Print as PDF

$4.99-$15 / Month

7.8

5 Reviews

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PDF print spec sheet for customers Show more

LitPDP - Print as PDF is a versatile app designed to help buyers easily access and print all the necessary product specifications and details in a convenient PDF format. This app ensures seamless integration with your online store, allowing real-time data export directly from the product page. Even if your current theme is not supported or you're unsure about installation procedures, the friendly and professional support team is ready to assist via email. The app offers customization options, like custom metafields or templates, to meet your unique needs. Furthermore, LitPDP supports exporting in the locale language of the page, enhancing accessibility for global customers. You can also conveniently send these PDFs directly to customers’ emails and receive notifications when the documents are dispatched, ensuring efficient communication and service delivery.

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Real-time data

Pdf spec sheets

Export product details

Locale language export

Email capabilities

Notification on send

Install App

Discord Tools

$9-$19 / Month

7.8

1 Reviews

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Connect & automate workflows between store and discord Show more

Discord Tools is a revolutionary Shopify application designed to enhance communication and efficiency by integrating directly with Discord. This app ensures that users are always up-to-date with their Shopify store activities by sending instant notifications and messages to designated Discord channels. Key updates such as new orders, customer sign-ups, and product additions are instantly relayed, allowing swift responses to customer needs and boosting satisfaction and loyalty. Additionally, automated messages can be sent to customers when their orders are received or shipped, further streamlining communication. Setting up Discord Tools is a breeze, requiring no coding or technical expertise, making it accessible to all users. Moreover, the app offers flexibility by allowing users to choose which webhooks and data are sent to Discord, ensuring a tailored experience that fits their business needs.

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Easy setup

Automated messages

Instant notifications

Customizable data

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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Shopify Business communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

ZigChat

Kanal ‑ WhatsApp Marketing

WildGoose Live Chat

Yobi Sync

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

EpsiVal ‑ Business Valuation

SMS Notify ‑SMS Gateway Center

Australia Post MyPost Business

Databox: Business Analytics

Online Business Card

Wizybot ‑ AI Chatbot

Sling: Scheduling & Time clock

MSG91

Order Management — Trackeasy

ValueFirst SMS App

LitPDP ‑ Print as PDF

Discord Tools

Voyado Engage