Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.

Lynn from customer service has been super helpful and answers all my question thoroughly and with patience.

We just started using Smile.io for our brand for referrals and rewards. The platform is intuitive and has lots of great options. But even more, their customer support is top notch! We made a mistake when setting up and Lynn replied immediately and followed up until we got it all fixed. Excited to continue using Smile!

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

The plugin app is smart and easy to use, and the customer service team is quick to respond! Highly recommended!

We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Love this app! Easy to use and support from Angie has been great. Cant ask for anything more or better! Angie was patient and helped solve my problem with a different app integration.

Hello, we are using the Smile rewards app as Shopify's main reward app. We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan. In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly. When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Early adopter. Left for a few years and now happy to be back to what we think is the best loyalty app on the market. Merci @Andreandana for your support. Cheers!

très simple d'installation et le service client est impeccable ! Joana a été très patiente avec moi et a répondu à toutes mes questions.

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

Lynn is awesome and followed up with me to make sure I made the change in plan before my next billing cycle. Highly recommend!