As we continue to navigate and learn more about all Smile has to offer we continue to be wowed! The integration with Omnisend and Shopify truly simplifies the rewards program. Smiles customer service is great too! Cole and Shelby were a great team and resolved our issue! Looking forward to continuing to work with Smile.

Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.

Jaded and Angie have been a great help in implementing this feature on our webshop. I find this app excellent—the customization is optimal, allowing for well branded pop-ups and effective loyalty program triggers. I highly recommend it.

We've used Smile for years and it has proven to be a popular loyalty program for our customers. Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward. Special thanks to Ezra who personally handled my support ticket.

Shelby was amazing to work with as I set up my SMILE program—friendly, knowledgeable, and incredibly helpful every step of the way. She made the whole process feel easy and even fun. Five stars!

We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.

Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!

Very helpful customer service - actually able to chat with a real person and sort issue with a few clicks

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes! I can see why we choose you for our loyalty program!

Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.

We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged. A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.

Very good app so far! It allows me to do what I need and Jade has been very helpful helping me out with some questions I had :)

This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!

I really enjoy using the Smile.io app! It is easy to use - very user friendly. Recently, I needed some custom reporting, and their customer service team (Cole) was able to get me exactly what I needed! Very helpful.

Customer Service is amazing! They answer very quickly and have always helped me learn how to use the app for my business. I am a new user of Smile and have alredy had my own customers enjoy the app. Jade was very helpful in helping me resolve an issue I was having in using the app. Thank you guys for a great product.

Incredibly helpful, good response time and was able to get help from a real person without going through the runaround with an AI. So wonderful to work with.

Great app even in the free version. CSR Shelby was very helpful when asked about multiple areas of the app. She provided step by step instruction and links to further guidance for each issue and was very friendly as well - a bonus!

Haven't officially launched to our customers yet, but the help I received from Jade was wonderful! Looking forward to seeing how Smile helps increase our sales!

the app is amazing and the service is amazing. I thought that building a loyalty program for my business was gonna be sooo complicated. I was soo happy to find out that Smile exists

We are just installing this program so have to provide feedback on success in about 8-12 weeks but I can already say that the customer support has been very helpful so far.