التطبيق قوي وجميل وبخطوات سريعة وسهله يتفعل معك على المتجر رائع ، والافضل انه سهل واذا واجهت مشكلة دعم سريع يتحاوب معك وبالتواصل تحية لJade

I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.

I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!

Great App with Awesome Support. They really superfast to solve my issued. Keep it on, Smile Team. Don't forget to always keep your SMILE! Many thanks. Eric

The support is great and the functions are great. However, a few useful and standard function only comes in at $199/month where the $49/month has not much value add to the free version. If the $49/month plan allows people to redeem product as gift + some feature from the $199/month plan, I think that will be great. And when small ecommerce grow to > 500 orders, we will happily switch to the $199/month plan.

Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do. Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!) Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

I needed quite a bit of help during setup and the customer service team was very helpful. Time will tell how the app performs for us, but so far so good.

Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.

Its a Must Have app for our store. The best this is that it engages the customer to buy again from us and not hopping on other websites. They get motivated for buying more by the rewards they are getting by this app. I truly recommend this app. it is a win win situation for both sides. It really puts a smile on both customers and sellers as well!

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way. Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next. What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable. In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work. Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company. Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

Joana was so quick and extra helpful. She had many suggestions to solve my query and followed up with me! Excellent service, many thanks!

So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.

This app is relevant if you want to use a loyalty program in your Shopify store. I needed help a few times, and their support was very responsive, I am thinking of Joana who responded to me in less than an hour and took the time to help me! So I recommend this app !

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users. Previous review: I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

After trying several rewards system Apps for years, this is definitely the best, very complete interface and covers all types of possible existing rewards, the only negative point I find is the excessive cost of its plans, which at least for small businesses or businesses just starting out, I don't think it's possible to pay for their plans, but I give it 5 stars since they have a free plan that is also very useful and it is available to everyone.

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

Had an issue from a customer not receiving the full amount of points, contacted Smile through chatbox and Lisa was able to resolve promptly by providing step by step instructions for me to follow which was really appreciated, as I'm not great with technology. Thank you so much

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.