I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Shelby got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. Her instructions were very easy to follow, and within a few minutes I was up an running. Very happy with this level of customer service.

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great. The support staff - even better! Thanks Lynn

Customer service always there to help . CS is very knowledgeable and actually help . Smile has been easy to setup and We are excited at introducing the program to our customers.

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations. Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

Brilliant app! Very easy to use, looks great and amazing support from a friendly and helpful team! Really recommend :)

Our customers love the rewards program and the support team are always happy to help in a timely manner.

A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!

Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.