Excellent Support and Seamless Experience! I recently started using this app to collect reviews, and I’m impressed! The support team is top-notch—they respond quickly and are incredibly helpful. They pinpoint exactly what needs to be done and take care of it efficiently, making the whole process seamless. The app itself works perfectly, and it's been a great addition to my store. I highly recommend it to anyone looking to enhance their review system!

so far so good, working with support was easy and they were very helpful. as a custom products vendor reviews are a key item to our being successful and I can't wait to see how this app performs

Amazing App and Incredible Support! I’ve been using the TYDAL Reviews app on my Shopify website, and I couldn’t be happier! It’s a fantastic free app for managing product reviews, and it integrates seamlessly with my site. What truly stood out was the exceptional support I received. I requested the branding on the TYDAL widget to be removed, and Jamie from their team assisted me. She was amazing—quick, professional, and incredibly helpful! Jamie even went above and beyond by suggesting changes to enhance the overall look and feel of my website and provided detailed guides, all free of charge. This level of customer service is rare and deeply appreciated. TYDAL Reviews is not just a great tool for reviews; it’s backed by a team that genuinely cares about their users. Highly recommend this app to anyone looking to boost their Shopify store’s credibility and aesthetics.

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Soporte las 24 horas, responden y ayudan muy rápido, el asistente Adrian y los demás me ayudaron mucho, simplemente la mejor aplicación. Recomiendo. Muchas gracias.

100/100 points. Very pleasant about the service, especially Sam, a dedicated supporter, who responds quickly.

Be careful about the import. The template if formatted wrong. I did a lot of work to just have it not WORK. Annoyed! Its free so I guess I should not complain. You get what you pay for.

Sam was great with helping me remove the Tydal branding as well as answering a few questions about customization.

Sam was incredibly helpful in setting up the app! He provided clear guidance, answered all my questions, and ensured everything was running smoothly. Great support and a seamless experience!

I personally am technically challenged when it comes to apps and computer work but with TYDAL the process was simple. The offer a 24/7 chat line which puts me more at ease knowing that there is always someone on the other end to assist me. They are so quick and efficient with their responses. I'd definitely recommend TYDAL to those who need an easy set up and on the go staff. Thank you

Tydal has been a great addition to our store. It’s free to use, super user-friendly, and makes managing reviews a breeze. The customer support is top-notch—fast, helpful, and always on point. If you’re looking for a reliable reviews app, this one’s a no-brainer. Highly recommend!

awesome customer service, i just installed the app, they sorted everything for me for example they quickly verified my account and removed powered by tydal branding, i basically had to do nothing, great help

I love the app so far, it has everything I need, high customizability and the best part - it's free. would totally recommend

Sam was very helpful with whatever i needed to do. The help I received was very very quick, in under 30 seconds he was able to solve my problems. As for the app, it's super user friendly and very easy to set up. Also, it helps in increasing traffic on your website. i'd give it 10 stars !!!

Great app and great customer service. Sam was great and helped improve the reviews function in no time. This app gets me lots of reviews and definitely helps with sales. Thanks again.

This app is very user friendly and a great addition to my store and brand! The customer service is top tier and Jamie was amazing. I would definitely recommend this app to anyone looking for feedback to help improve their business.

App is not working or doing the one objective it's meant to do! i installed the app as per the recommendation of other people to collect reviews for my store, but my experience has been nothing but a complete disappointment. since the beginning it has not sent one single request to any of my customers. I reached to their support in order to fix it, and my case has been just getting escalated to a different team, but non of the less, with no fix or solution or even a timeframe when this can be sorted out. this has done nothing so far except wasting time and effort, and instead of building up and having already collected reviews for the store, i have to start over by searching for another app that can really do its job.

I am still testing this app, and it works well overall. I did encounter some issues, but the customer service was very helpful and resolved them quickly. Thanks Sam and Jamie.

Super professionals . Easy to use and easy to integrate into the shop. Also their CS is amazing. Shot out to Sam!

The best review app, also with the discount section and image uploading that makes people trust more your products and store. Support team very fast and kind! :)