Taranker.Com Logo
ReConvert Upsell & Cross Sell! logo

Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

ReConvert is a powerful Shopify app designed to maximize revenue through post-purchase upsells, cross-sells, and thank-you page customization. This review covers its features, pricing, and real user experiences to help merchants evaluate its potential for their stores.

Reviews (5,600)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Luxury Life

Jun 08, 2024  on Shopify

Ash has helped us set up multiple businesses and helped us with everything we asked for. He was also very patient and informative with us! Can't wait to see the results!

Gene.In.Us Brain

Jun 08, 2024  on Shopify

Ash has been a great help! He helped us set up each flow just how we wanted! Can't wait to see how it helps.

Adroitfulness

Jun 06, 2024  on Shopify

The App was recommended to me, so I really haven't use it yet. The experience I had with the Rep, Vladimir was awesome-extremely helpful. So, I'm sure the app will work great!

Amazyum

Jun 06, 2024  on Shopify

One of the best post-purchase upsell apps! Thanks to Vladimir for the great live chat support! Answered to all my questions.

Khushify

Jun 06, 2024  on Shopify

Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!

miyabi

Jun 06, 2024  on Shopify

Vladimir, who was in charge of my case, responded quickly. His cooperation is very helpful for my site management.

Zend Coffee & Wellness

Jun 04, 2024  on Shopify

Great app and outstanding customer service! Ash was a genuine hero as we transitioned to checkout extensibility and implemented a thank you page upsell. He spent hours working through some issues with us and got us up and running. If you want to increase AOV backed by top notch support, I highly recommend ReConvert.

Nobile Italy

Jun 04, 2024  on Shopify

Amazing app and amazing support! Alex was really helpful in providing me with all the necessary information proactively. The app itself is rich with functionalities. I would suggest it for any store.

Dog Challenge Book | Offizielle Webseite

Jun 04, 2024  on Shopify

Ich bin wirklich beeindruckt von Reconvert! Der Support ist einfach erstklassig - schnelle Antworten, hilfsbereit und immer freundlich. Die App selbst ist fantastisch. Sie ist unglaublich einfach zu bedienen, was für mich ein großer Pluspunkt ist. (Deutsche Version wäre noch toll :)) Die Kosten sind ebenfalls überschaubar, was sie auch für kleinere Unternehmen attraktiv macht. Die eingebauten Umfragen sind ein großartiges Feature, und ich freue mich darauf, dass sie noch weiter optimiert werden. Ein großes Highlight ist das riesige Update, das kürzlich veröffentlicht wurde. Ich bin sehr gespannt, welche neuen Funktionen und Verbesserungen es mit sich bringt. Insgesamt eine absolut empfehlenswerte App für jeden Shopify-Shop!

Trash Panda Disc Golf

Jun 04, 2024  on Shopify

Great app, great customer service. Alex and the rest of the support team have been so quick to answer questions.

Manzoni-Milano.com

Jun 03, 2024  on Shopify

Ho chiesto assistenza e in particolare Alex gentilissimo mi ha risposto subito e con paziennza spiegato tutto e risolto i miei problemi. graxie infinite Alex. Daniela

SojuSway

Jun 02, 2024  on Shopify

Thank you so much Vladimir for helping me the whole morning to fix an issue with the app with instant replies. Much appreciated!

SpritzSport

Jun 02, 2024  on Shopify

This app is fabulous. It allows you to quickly and easily increase the average cart in your shop. Thanks to Vladimir who helped me set up some functions correctly.

miloya.

Jun 01, 2024  on Shopify

Hi, hatte Alex als Chatpartner und war super zufrieden mit seinem support. Mir wurde sehr schnell geholfen. LG Birgit

CosmoCare

May 31, 2024  on Shopify

5 stars just for the customer service. Alex helped me with all my questions and even suggested a few improvements that could be made to my store. Overall, it's a great app. Easy to understand and navigate the settings for a first-time user. The Conversion Monster Funnel helped me set up my upselling and thank you page.

Cool Gear Pro

May 29, 2024  on Shopify

Great customer service from Vladmir!! He checked up on me proactively and helped me with some questions! Looking forward to the post purchase upsells!

WonderDials Boutique Montres

May 29, 2024  on Shopify

J'avais une question urgente et la réponse adaptée est venue très rapidement avec Saumya. Merci !

Tell It With Gifts

May 29, 2024  on Shopify

The setup on this (for a newbie to this type of app) was very unfriendly. Luckily Ash was great and set it all up, as well as answering ALL of my MANY questions very patiently. I have to wait to test it tomorrow. I'm excited to see the upsells it helps me acquire! I'd give it 5 stars, but the setup is rough and no clear examples. But great customer service!

Toltrazuril Shop

May 29, 2024  on Shopify

consistently puts the wrong order in your shipping program and costs you a fortune shipping wrong items. Not happy with this at all. Over time we get more complaints about the constant popups trying to upsell. I have replied multiple times and you have not responded. Your support is horrible id you can't even receive an email and it's not my obligation to fix your app.

Soapbox

May 08, 2024  on Shopify

ReConvert has been great for our thank you page optimization, and their customer service is top notch. Avraham was incredibly helpful when we ran into some issues, and we've been very pleased with the team's responsiveness!

Scroll to Top