Unfassbar guter & freundlicher Kundensupport! Bei Installation der App kam der Customer Support direkt per Chat auf mich zu und fragte mich ob er unterstützen kann. Die zuständige Kundenberaterin Sam hat sich sehr dafür eingesetzt, dass alle meine Designanpassungen, trotz Limitierung durch das Abo-Modell umgesetzt wurden. Sie gab mir sogar kostenfreie Möglichkeit ein Feature zu upgraden, das in unserem Modell gar nicht enthalten war. Die Kommunikation lief super freundlich und umgänglich ab. Alle Themen wurden innerhalb von kürzester Zeit gelöst und umgesetzt! Kurz um: Eine super Erfahrung! Danke für deinen Support, Sam!

This is the only app that did not cause issues with our store. Other apps caused functionality issue like items not being added to cart and so but not this. The support person, Pearl, was friendly, quick and considerate in helping me make some customisations as well. Although plan prices can be better but I think it is a great app! Thank you.

Just on-boarded and Grace was amazing adjusting the buttons to my theme straight away free of charge. Looking forward to seeing what this app can do for me

Solid app. Does exactly what it says - quick response in their support channel. Harry from their team was great to work with!

So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!

The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.

We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app. We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them. You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.

l'applicazione è utilissima per avvisare i clienti, e il servizio clienti è ottimo e gentilissimo.

Customer service is very good. Helped me understand the app's features and explained the details very well.

Super responsive customer support. Dela from customer support helped resolve our issues immediately with fluid communication.

Aliya helped me greatly, she was very engaging and enthusiastic, as well as being thoroughly helpful. She helped set up the app in record time, and took care of all my "newby" jitters very well. I appreciate her help setting up the app and am confident it will be a success.

Pearl was wonderful, so helpful and kind and helped me get my new product set up as a PreOrder! Thanks so much!

Product page made no mention of a 3% fee on pre-orders. We removed our previous tech before installing this one (our mistake!) based on the many positive reviews, only to see we must pay a very hefty monthly fee to get the fees down to 2 or 1% on pre-orders. Misleading product page.

I needed some quick assistance and customized changes for the pre order button. friendly customer service and efficient solution. Thanks to Miles this time!

Miles is wonderful and assisted in setting up the notify widgets on Shopify. My experience is great so far and I reccommend!

Miles responds very quickly, which makes communication smooth and easy. Overall, he is very helpful and supportive.

I'm not even a paying customer (Yet) as I'm setting up a new storefront and wanted to test out functionality. Purchased a custom template, had hours of issues trying to get it work and amazed after reaching out to the team how helpful they were to solve my issue and fix the necessary code to get it working. Can't wait to get my site launched and will def subscribe as the app is just what I need.

Very good! This is the best support I’ve ever seen, the agent Pearl was super attentive and helped me with everything. Thank you!

Absolutely Outstanding Support from Grace! I reached out for help with customising our "Sold Out" button to show “Low Stock – Enquire Now” and trigger a popup for customer enquiries — and Grace completely nailed it. Not only did she immediately understand our requirements, but she also actioned everything swiftly, clearly, and with the most delightful attitude. The button now works exactly as we envisioned, and she explained every step, including what features were in use and which to avoid (like Pre-Order). Her communication was warm, professional, and incredibly helpful truly some of the best customer service I’ve experienced. Grace, you’re a gem! Thank you for your patience, efficiency, and kindness. You’ve made this process seamless and enjoyable. Brendan @ The Stonemen

Had wonderful time with the support, amazing people and the app works great, just what i was looking for!