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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Momentum

Mar 06, 2025  on Shopify

Love this app! Great way to see what customers are wanting with the Back in Stock notifications. Customer service is great - very quick to respond and help problem solve!

Merchsweden

Mar 04, 2025  on Shopify

So far so good! Switched app for pre-orders since our old had an EOL. The support from Notify! Has been great and really helped me activate the app as fast as possible!

Bible Bars

Mar 03, 2025  on Shopify

I am a designer not tech savvy at ALL! I emailed for help and Nareh assisted me and showed me what to do in the simplest yet informative way and took all by a minute to do! Thank you for your A1 customer support!

KING CAVE

Mar 03, 2025  on Shopify

Ridiculous pricing model. they want to charge 3% transaction fee for pre-orders. Save your money and look elsewhere.

Custom Ink Printing

Mar 02, 2025  on Shopify

Iv used this app in the past to try out. I recently decided to use it again because the app works exactly for the needs i had, and does everything it advertises. They currently have a sale and i had some questions, and sent a chat. I was expecting to receive an email back as it’s 10 pm at night, but i was greeted with an actual human for customer support. Pearl was my customer service agent and she took the time to answer all my questions as well as help me diagnose the issues i had. It’s refreshing to have quality customer service that isn’t AI or a bot, let alone someone who genuinely cares for the customer.

Art's Cameras Plus

Feb 28, 2025  on Shopify

Pearl went above and beyond to fine-tune the CSS of the notify button for our website, ensuring the button displayed perfectly. Her attention to detail and willingness to make adjustments until everything looked just right made a huge difference. We truly appreciate her expertise and dedication—thank you, Pearl!

The Modern Dane

Feb 27, 2025  on Shopify

Great app that integrates seamlessly with the Prestige theme and allows us to capture lost revenue. And great customer support - thank you Pearl and Aliya for helping us with the DNS configurations.

Driven.Media

Feb 27, 2025  on Shopify

Sam made it a breeze to get my customization request in and live in minutes! Prioritizing both desktop and mobile scenarios. Very happy with the responsiveness of team and app. Thank you!

JRF

Feb 26, 2025  on Shopify

Great so far, customer service was very helpful with set up, Mason was very attentive in resolving my issue for me, thanks!

Endurrad.it

Feb 26, 2025  on Shopify

Gentilissimi e velocissimi!! App super consigliata soprattutto perchè in Italiano e facile da configurare! Pearl è un supporto eccezionale!

Metallbude

Feb 25, 2025  on Shopify

This app is fantastic! It does exactly what it’s supposed to do. Pearl from Customer Care was super helpful and fixed everything really quickly. I highly recommend it!

The Original Candle Co

Feb 22, 2025  on Shopify

Absolutely amazing customer service by Nareh. Even changed the feature to do what I needed instantly so it's an amazing app and even better customer service. Can't recommend this enough!

Love, Light & Locs

Feb 21, 2025  on Shopify

Miles addressed my concerns quickly. I'd spent an hour trying to figure it out on my own. And he went above and beyond for my shop. I appreciate the excellent customer service.

Buttface

Feb 21, 2025  on Shopify

Great customer support from Miles! Did an awesome job of quickly customizing their widget to suit my needs through the customer support chat widget on the app page.

UGREEN EU

Feb 21, 2025  on Shopify

The customer service team demonstrated exceptional professionalism and dedication in addressing my inquiry. They responded promptly to my concerns, patiently listened to my needs, and provided comprehensive solutions that exceeded my expectations. Their systematic approach and attention to detail throughout the process truly impressed me. This efficient problem-solving capability combined with their warm service attitude has not only resolved my immediate issue but also significantly improved my overall experience. I highly commend their commitment to service excellence and would particularly like to recognize their ability to maintain such high standards under pressure. This outstanding service quality has undoubtedly strengthened my trust in the organization, and I look forward to future interactions with this remarkable team.

ACI Model Railways

Feb 20, 2025  on Shopify

Great customer service, still testing the app but it seems to be able to provide everything a new business needs when stock runs out, Not tried the pre order but based on how well the out of stock notify me section works I am sure it will do what any business wants.

Pinnole

Feb 20, 2025  on Shopify

Pearl has been amazing in helping me with the setting of the preorder button! Really happy with the customer caring so far :)

Kimchee Girl

Feb 19, 2025  on Shopify

Really cool app. can't wait to see what happens when we restock. Tech support was very helpful and prompt

Midspring

Feb 19, 2025  on Shopify

I am new to the app and I worked with Melissa. She was wonderful - prompt, polite, super informative and patient with me as I navigate the new tool. My questions were answered within minutes. I really appreciated the level of customer service support I was receiving. Thank you, Melissa!

RUOHAN

Feb 19, 2025  on Shopify

Amazing app and amazing customer service. Thanks Pearl, and she solve all my questions! Thanks a lot~~~

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