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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Fotolijstenwinkel.nl

Sep 26, 2025  on Shopify

Pearl from customer support did an awesome job! She takes time, is friendly, patient and incredible skilled. Keep up the good work! Greetings from the Netherlands. Wim

Além Coffee

Sep 25, 2025  on Shopify

Muchas gracias a Nilou por ayudarnos a personalizar la app. Quedamos muy felices con el resultado y aun mas con la forma de atención!

Golden Tree Jewellers

Sep 25, 2025  on Shopify

Only one day in with exploring this app, and super satisfied with the customer service. Rick is a superstar!

LINYA

Sep 25, 2025  on Shopify

I am new using this app and installed the app with the free plan. I contacted support and they even customised a few buttons for me, it was done very quickly. Sam was super fast and super friendly:)

PANTASY

Sep 25, 2025  on Shopify

Helped with the code, changing the color and length of the buttons. Being responsive and listening to feedback was awesome!

Wondery

Sep 24, 2025  on Shopify

Their support team is responsive. Harry took the time and help us investigate the issue until it was fixed.

PakkyNG

Sep 24, 2025  on Shopify

Harry was very helpful in walking me through the app and my store settings. Now everything looks and works like I wanted!

Pelvic Relief

Sep 24, 2025  on Shopify

We encountered an issue after downloading the app, as a Women's Health store we were accidentally flagged as breaching Notify Me! policy. We sent a message to the customer support and Mason immediately responded (within minutes). He worked out what we do as a health business and was able to resolve the problem immediately. App is now working well - exactly what we need and a super responsive and helpful customer services team. 5*

Love At First Sniff

Sep 24, 2025  on Shopify

Have recently started using Notify Me as I am new to shopify. one thing to note is that its integrations are super easy. It is slightly on the expensive side but i think i feel the best doesn't come cheap. If my store performs well its a small investment. There are more features that I await to be launched soon which can enhance my customer's user experience. Since using NotifyMe, I have achieved some traction on my store because I have been able to curate my products as per the demand. the customer feels more relevant with my store now. My repeat rate has increased. Hoping for great things in future.

At Health Australia Pty Ltd

Sep 24, 2025  on Shopify

I'm in very early stages but so far the onboarding and customer support from Mason has been amazing. His service and the minor customizations he made on our website were done quickly and look perfect. Super excited to see how this app helps with our unfortunate out of stocks!

The Butter Project

Sep 23, 2025  on Shopify

It's the customer service for me! Harry was so patient with all of my questions during set-up, and the team checked in via email to offer integration support the moment I installed the app. So, if you appreciate great customer support, Notify! is top tier!

The Game Room

Sep 23, 2025  on Shopify

Nareh was really helpful and proactive, set up our notification buttons very quickly. Really easy setup, recommend.

Layermor Fragrance

Sep 22, 2025  on Shopify

Great app! We used it for Back in Stock email intake and notifications. The customer support team (esp Harry) was very responsive and helpful.

Fabian Divani

Sep 22, 2025  on Shopify

The best service ever! Dela is someone who goes above and beyond to help out! They are someone who will advocate for there customers. And so far this app is everything someone needs to make sure their online store is running smoothly. Thank you again Dela for everything!

Black Label Biker

Sep 22, 2025  on Shopify

Customer support and features are unmatched! Thank you Rick for being so patient and helpful answering all my questions.

Ninetynine Dreams

Sep 22, 2025  on Shopify

Thank you so much Pearl! She is amazing with helping all my questions and fixing the issues i have!! Highly recommend!

The Western Pine by Brooke

Sep 21, 2025  on Shopify

Grace helped me with adding and editing my preorder button on my website. She was very fast and efficient and I appreciate her services to get my shop up and running for preorders and wishlist's. Thank you so much Grace!

ROCKSTAR★REFINEMENTS

Sep 21, 2025  on Shopify

Support via the chat function was very quick, a customer support agent (Dela) responded to my query within a minute. Dela was friendly, knowledgable, and extremely helpful to answer my queries and help me set the app up on my store with all the functions i needed. I wish support was like this everywhere. Highly recommended.

FAC SHOP Amsterdam

Sep 20, 2025  on Shopify

Dela was a great help! Actually I wanted to remove the app because I didnt know how it worked, but Dela helped me all the way though it!

Ohh! By Gum

Sep 18, 2025  on Shopify

Miles was such a great help in helping us set up our new preorder feature and getting familiar with the app. Highly recommend!

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