We recently upgraded to the Plan Plus version of the app and have been very satisfied with the support I've received. Harry and Miles were particularly helpful, assisting us in resolving issues after installation. They patiently addressed all our questions and were genuinely committed to ensuring our site was perfect. However, I do have a suggestion for improvement: the Spanish interface could use some refinement. Some translations are incorrect, such as "save" being translated as "ahorrar" instead of "guardar," which can sometimes complicate navigation. Additionally, it would be great to have more options for customizing messages. Despite these minor issues, I wouldn't lower my rating for the app. Overall, the service is very good. The interface allows for theme adjustments and customizations, and in general, it works well. Plus, interactions with the support team are always cordial and efficient. I highly recommend this app and their support team!

I was looking for an application that was easy to install and configure so that customers could leave me their contact information for when there are products that come back in stock. The reality is that even though the application is easy to install, like anything new, I had a problem configuring it. I instantly wrote in the support chat. They answered me very quickly and helped me configure this app in my business page. (FREE version!). Thanks to Mason from tech support. I just downloaded this app and I already love it! THANK YOU!

A very useful app to allow us to keep our customers up to date on our product stock levels. We had some teething issues with getting the notification button to display using our theme, Miles was quick to respond to the online chat request and got the button to display in no time at all. Fantastic support for a great app.

Notify me has been bery helpful for our business. Customer support was very friendly, quick and accurate. They were able to solve my issue with me on chat in a very timely matter.

Excellent customer service. Helped me with my issue and resolved it within minutes! I highly recommend this app.

Exceptionally helpful, Mason sorted any queries or problems within minutes of us contacting. Pre-ordering will be very helpful on our site.

Such a great tool to use and the customer service is great and very helpful when I had issues or questions. They have been able to take care of everything in a timely manner.

Needed some help customising a widget and the support team was quick to respond and apply our requested change. Highly recommend the app!

The support is amazing, had an issue with my theme and it was fixed in less than 15 mins.. Very happy. Highly Recommended

Excellent live chat service! Response time was under 5 minutes, and Nareh was incredibly helpful, informative, and quick. Highly recommend!

Since it's updated it's not working anymore!!! I have tried so many times so find a contact page to get help but the only thing they offer is FAQ.

Great app that helps me preorder products and manage stock level notifications. Customer service is top tier too. Helping me at all hours of the day. Cheers!

I would say it very helpful if you are just starting out your business and starting out with a small inventory- it lets you know what people want more of before you get more :) Miles was very helpful and clued me in on how to bulk edit my orders to save me some time!

Being a new start business and no I’m very little about having my own website. I felt a little out of my depth. It was recommended to me that I should have a notify me option on my website and this app was suggested to me. I completely expected it to be an automated Service but was pleasantly surprised when I received personal emails from Sam and the team who helpfully talked me through the whole service and I couldn’t be more appreciative. As my website grows, I hope I will see the benefits I am sure this service offers, excited to see where we can take it. Thanks for everything! Matt

Miles was very helpful and made my first experience with the app super easy. Im excited to use it going forward and would definitely recommend!

Having Notify Me has been great! Love the fact that they were able to customize the design to match perfectly with our brand. Nareh was a great help getting Notify Me implemented.

Miles from customer support was quick and helpful during the app installation. It's easy to navigate and work with!

Their customer service is in the top 1% of quality, its insanely impressive how quick they understood and fixed the problems I had, the app itself is nothing insanely innovative yet its simple and effective, the aspect that really knocks it out of the park is the customer service. It was so good I actually left a review, and I never leave reviews.

Notify Me has proven to be an excellent addition to our Shopify store. The app seamlessly integrates with the Shopify UI, providing a smooth user experience. We've found the insights gained from notifications to be incredibly valuable for our business operations. What truly sets Notify Me apart is their outstanding customer support. When we needed specific features customized to meet our unique business requirements, their team was responsive and accommodating. They worked closely with us to implement the changes efficiently. The customization options and the team's willingness to adapt the app to our needs have significantly enhanced its utility for our store. Overall, Notify Me has become an indispensable tool for improving our customer engagement and business insights.

I highly recommend this back-in-stock app to anyone looking for a dependable, feature-rich app. The customer support is exceptional as well – they’re quick to respond and always helpful with any questions or issues. Don't look anywhere else.